We had a last minute issue with our SUV we were going to use to get our student back to college…read more Called and made a reservation and long story short plus one extremely helpful manager who went above and beyond we were able to get an suv about the same size as ours and move our kid to school. It was clean, the return was super easy and efficient. Would rent from them again even though we get a corporate rate with one of their competitors. Thank you Enterprise.

5 starts all around! The first phonecall was prompt, brief, professional, and informative. And so…read morewas the car pickup, all the way thru the text msgs and the dropoff. Fantastic job everyone. Thanks for the great experience. EM

I am changing my review do to my experience with my return. I spoke with Noah who was an absolute…read morepleasure. He was apologetic and very knowledgeable. He was able to take care of the issue and restored my faith in this store Worst customer service I've had in my entire life. Whoever that women is in the front had the worst attitude for no reason. They had me go home to get information just to prove i had a paid bill to use any debt cards (annoying but understandable) then argues with me that i might not be able to use the bills i brought and that it wasn't the correct document she was asking for ( she was wrong her manager took 2 seconds to figure that out) to only wait to say WHEN I GOT BACK that i need proof of insurance or it would be extra per day, which doubles the bill. Also that information cannot be added after so I'm stuck with it. Now I'm late for my college class, spend 2 times the amount i was told, and she actually looked annoyed at me and said nothing when she walked away. Completely unprofessional.

What was once my favorite rental company has unfortunately become my least favorite. In the past,…read moreEnterprise always provided excellent customer service and was accommodating whenever I needed a vehicle. However, after my most recent experience, I do not plan on renting from them again. As a Platinum member, I expected a much higher level of customer care and support. While my rental vehicle was legally parked, it was struck by another driver who then fled the scene. A police report was filed, and the at-fault driver's insurance information was eventually recovered. What I find extremely frustrating is that instead of pursuing the insurance company of the person who actually caused the damage, Enterprise immediately turned to my insurance carrier and suggested that I could be held responsible if the other party's insurance declined the claim. It makes no sense that my insurance should be expected to pay for damages that I neither caused nor had any control over. To make matters worse, the claims representative I spoke with was rude, dismissive, and argumentative throughout the conversation. Rather than providing reassurance or explaining the process professionally, she repeatedly focused on what "might" happen if the other insurance company denied the claim, leaving me feeling blamed for an accident I did not cause. As a loyal customer, I expected Enterprise to advocate for a fair resolution and pursue the responsible party's insurance first. Instead, I felt unsupported and treated as though I was at fault. This experience has completely changed my perception of the company, and unfortunately, it has cost them my future business.

Excellent service. The staff is extremely responsive and was able to help us right away. Cars…read moreare clean and the drivers are great. Highly recommend Jack and Sheila

I've been using Monmouth iRide for several years. They are very professional and reliable,…read moreproviding beautiful, upscale cars.

I had to stop for a repair on my way in and that put me behind schedule. They were able to get me…read moreout of there rather quickly so not to delay my day even more.

If i could give 0 stars i would . i rented a car that they had availability for on the 4th , when i…read moregot there it was closed . so i picked it up on the 5th and lost a day . they gave me a car that had damage That had rust on it , thank goodness i took pictures also a flat tire and was filthy . i called them from home 20 minutes later and they swapped it 4 hours later . 1 month later i get a demand to pay 1600.00 for the repairs of the original l car they gave me . it was a terrible experience and i will never use them again and will tell anybody that wants to use them not to !!

My friend came in from FL to visit her sick daughter she needed a car but because she didn't have a…read moremajor credit card and had a Fl drivers license she could not rent a car from her usual place Enterprise. She called budget a 4:30pm and was told as long as she had money in her account and her credit check was ok there shouldn't be a problem she was told " we close at 5 if your in Neptune come right over" She gets there and she's told by the lady at the desk that she has something to do with her son and she will take care of her in the morning, She goes back and is denied a rental because of her credit, so now because she was dropped off she had to spend extra money to get a uber back to Neptune We understand the reason the car was denied but if she did not have time to do credit check on previous day why waste the customers time and have her come back, credit should have been run while she was there so she would not have to run around to find and pay for unnecessary transportation. The customer service at this location was not good on this particular visit.

I wanted a 2016 Lexus IS 300 F Sport with 0 down and these guys went above and beyond to find me…read morethe perfect vehicle I was looking for. All I said was "yes" and fill out a simple application that took 2 minutes to do. Dan took care of the rest in a few phone calls and had the car delivered to me in mint condition with brand new plates at my job. I asked the guy who dropped the car off if he thinks Lease brokers are worth it. He looked at me and said "I have my mother only work through lease brokers, yours got you a deal that is almost as good as my employee discount. Only way to go." Thanks for everything, Dan.

This was by far the best leasing experience I ever had. Dan was awesome - he answered every…read morequestion and was instantaneously reachable throughout the process. He got me a car with a better config than my previous lease for a significantly better price. Moreover, he got me exactly the color/interior combination that I asked for. Most importantly, he never went back on his word. The car was delivered to my home and the car from the previous car was picked up and delivered back to Volvo - all exactly as scheduled and with no hassle.

The best service. Reasonable and courteous ! Been going here for years. And the service is…read moreexceptional whether it's the owner or the mechanics. My whole family goes there. I highly recommend this establishment. Lilian Clarke.

Got a flat tire on route 33 today and luckily I was near S&S Gulf. Ron did an amazing job helping…read moreme. He patched the tire right away and did a perfect job. He was friendly, informative and explained everything. Very reasonable price and great service. He even made sure all my other tires were ok and at the right pressure. We've been here for gas before but now we will come back for service too.