I was relocating back to my townhouse after renting it for 11 years…read more I wanted a custom window treatment for my bay window. Elliot came out to meet with me and brought many

My parents had a beautiful wood based chair that they no longer wanted/needed, so they asked if I…read morewanted to take it off their hands. It was barely used and was in excellent condition, but for some odd reason the cushion was sinking. I figured, if I got it reupholstered to the color of my choice and had the cushion replaced, it would be good as new. I took to my handy dandy Yelp app and did a search and Mill End popped up. I'm familiar with the shop, since a family member worked there years ago, but I had no clue they did this type of work. I gave them a call and was told to bring in a picture to evaluate the chair because they didn't want me to be without my chair for a long time. Well, I thought bringing in the chair itself would be easier, since I wasn't in a hurry for it. I was greeted by a very knowledgeable staff member who gushed about how beautiful the chair was. She did an evaluation of what would be needed to repair and reupholster it and then showed me the fabrics that were available in the color I selected. They have a large variety of fabrics on-sight in the store, but they do have options that can be ordered. The one I selected was on-sight. We agreed upon the estimated price, I filled out some paperwork and I was out the door. It was literally that quick and simple. Since they have a pretty extensive client list waiting for their projects before me, my estimated date for the chair to be completed was about 2 months or so. To my surprise, I was called about a month later informing me that my chair was ready. I arrived and was extremely pleased with my brand new chair. The workmanship was beautifully done and the cushion they replaced was perfectly placed. They did such a phenomenal job, my parents wanted their chair back. Lol! Not on my watch! Yes, Mill End is a bit pricey, but so worth it! They're truly professionals. I'm planning to get my dinning room chairs reupholstered in the near future, so I made sure to get an estimate while I was there. I'll absolutely be back in the near future.

They came got my chair to upholster and had it back in no time. Fabulous job and the fabric is just…read moregreat. Thank you so much

Wow! Quick turnaround and outstanding work. Brought in 6 dining room chairs and they were…read morereupholstered with new cushions and webbing in two days!! And the price was extremely reasonable.

We requested that the antique couch and chair, whose bottom was beginning to fall out, be repaired…read more After receiving a fair quote London picked up the furniture then proceeded to tell me more work would be required and the cost would be more. We refused to pay this additional cost and asked that our furniture be returned. After months of promising to return it he surprised us be saying the repairs had been made. Upon returning the furniture, almost a year later he proceeded to tell us he would not recommend sitting in the furniture because it may not hold. I told him if I had known this I would not have had him do any of the work, which I also told him not to do. After i complained he changed his tune to say it would be okay to sit in. I am completely disappointed with this whole event and certainly will not be using him again.

Leather stools were cracked and peeling. One had a broken foot rest. They were reupholstered and…read moreall came out perfectly and repaired. Thank you!

Helen is an accomplished seamstress and lovely lady. She recently made some large throw pillows…read morefor me which included zippers and self welting. The work was beautiful and I'm very happy with the finished product. Her price was very fair for the excellent work she did.

We just received our chairs today. The owner delivered them and helpful recommending the right…read morematerial. The chairs had a cording (not sure of the technical term), but they were able to upholstery the chairs beautifully. I highly recommen.

Excellent work and was completed well in advance of promised finish date. Hye Son went above my…read morealready high expectations to make my large chair and ottoman cushions look like new again (tough to do when its already 15 years old) and created a beautiful new boxed cushion for a bench. Reasonable pricing. I would be shocked if anyone left his place of business not completely satisfied. It's been a long time since I've seen this high caliber of professionalism and quality work.

Mark and his wife were very accommodating! I had other upholsterers suggest that I either take the…read morecushions out of my dining room chair furniture myself OR pay an exorbitant $270 delivery fee. Mark and his wife offered it for $70 flat for delivery and assembly. Overall, they offer competitive pricing. The final product was delivered within the promised timeframe. Craftsmanship is spot on! Very happy with the final product. Truly happy I found them. Looking forward to the next project.

From the owner: Many people prefer to continue to rely on their existing furniture because they don't make them…read morelike they use too. If it is of cost and not finding the color or texture you wish to have or just want to do your part in saving our land fields - which is why we have assembled a top-notch team to restore the beauty of your old and damaged upholstery. Whether you're looking for some minor rip and tear repairs or a full interior renovation, we're the team you want working at your business, home, automotive, and marine. We do offer on-site projects if possible. Commercial & Residential Limited liability insured Company.

I called before I went in because I hadn't heard of them and I wanted to be sure they'd have what I…read moreneeded. I asked the man on the phone if they sold wallpaper, and he said he thought they might have a few books somewhere, so I asked if they were current, and he checked with his coworkers, who said they were. So I went in. I found a gorgeous print for my tiny powder room, and I purchased it. They were running a 25% discount that week - but not on wallpaper. I was given a 15% discount. I spent $560 to purchase my paper. I was assured it would arrive in a week, and I went home excited, and immediately started looking for someone to hang it. It turns out the person who usually hangs my paper is retiring and moving away from the area. But I found someone, she fit in my budget, she agreed with my measurements, perfect. I scheduled her ASAP, which was 3 weeks from the date, plenty of time for the wallpaper to arrive, and for me to prep. Prep included new paint for the vanity, new cabinet handles, new switchplate, new lighting new towel bar and toilet paper holder, new artwork for the walls - all based on my beautiful wallpaper pick. Everything is ready: my vanity has been painted, all the fixtures purchased and ready to install after the wallpaper. After 10 days, I was worried. The store hadn't called me to say my paper was in. I called them, and they said it had shipped to me, but they weren't able to track it in real time. They didn't take me seriously and they didn't follow up with me. 15 days past purchase, I called them, they were closed, I left a message. They didn't call back. 16 days past purchase, I called them and was again told they can't track it. I asked them to try because it was over two weeks, and they'd told me it arrives in one week. I was put on hold, then she came back to tell me that they'd have to call corporate and she'd call me back in an hour. She didn't call me back in an hour. Four hours later, I called again, and she said she was still waiting to hear back from them. I asked if I could have an answer by the end of the day, and she said she'd try to make that happen. It did not happen. Today, I called again, as I hadn't heard back. They said they'd have to call corporate again. (I didn't even know that this wasn't a local company. I probably would have avoided them because I prefer to shop local. But it's done, too late.) So I was told again that they'd call me back. They didn't. I called them, and was told they'd put me through to someone else (manager? Unsure.) She said she'd call corporate again. She finally called me back and told me they'd figured it out. Unfortunately, the wallpaper was damaged in shipping! And they also don't make it anymore! So they can't order more! What? I got the last 4 double rolls in existence? And they got damaged? Are you kidding? Issues: *I wasn't taken seriously with my first call. *When it was damaged in shipping, no one was notified - not me or the shop. *No one in the shop seems to know how to track a shipment from the factory. *No one was clear on how they could have ordered an item that isn't made and how it could have been damaged in shipping. *I was told that the wallpaper in their books was current, that it wasn't from old books or old collections, except that is untrue. Calico treated me like a person without any value because I only made a small purchase from their shop. But even if $560 isn't a lot for a purchase for them, it was a lot for me, and this was important to me. It doesn't matter how big or small your client is - if they call looking for their order, look for it. Don't treat them like they don't matter. Every client is someone supporting your business, and even if you don't care for people as a whole, you should - at the very least - make your clientele feel valuable so they continue to support your business. I will not be supporting them in any way in the future.

Great fabrics and designers. Excellent upholstery for my fav sofa and chairs. A+ results. Lots of…read moreperformance fabrics to choose from.