1. Mill End Shops

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Annapolis, MD

Mill End Shops

5.0 (5 reviews)
Open • 10:00 am - 5:00 pm

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Services - Mill End Shops

Bed reupholstering

Chair reupholstering

Sofa reupholstering

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2 years ago

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Sharing my recent experience with Reclaimed Annapolis so future customers have full transparency…read morebefore committing to a custom project. We paid in full for a custom vanity in late August after being assured that our project would be prioritized and completed quickly. Over the next several months, we repeatedly requested the progress updates and photos we were told we would receive. Instead, we were given multiple estimated completion dates that came and went without any product, updates, or supporting information. By mid-November--after more than two months of delays and asking for realistic timelines so we could coordinate with other contractors--we were informed that the business would not complete the project. The owner cancelled our order outright and issued a full refund. While we do appreciate that the refund was processed promptly, the cancellation caused a significant setback to our bathroom renovation, especially after we had already structured our broader project timeline around the commitments made earlier. We made a deliberate effort to support a local Annapolis business, but our experience was disappointing and disruptive. Customers considering custom work here should be aware of the repeated delays, lack of communication, and ultimate cancellation we encountered. This review reflects our direct experience and the impact it had on our project and schedule.

We bought a beautiful piece of furniture from Reclaimed, had it delivered a few days later. The…read moredelivery folks were awesome and took care of it as if it were their own. We took advantage of their 50% off opportunity.

Blinds To Go

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It has been a pleasure working with Marie (Annapolis, MD) for window shutters…read more The shutters have been installed and the house looks great... Thank you Marie!

I ordered two roller shades. The salesperson, Kelly, was very nice. Then, a person came to measure…read morethe windows for the shades. I picked up the shades from the store. I am handy (e.g., able to replace ceiling fan with light) and went to install the shades. Four screws for each window with clear directions, easy, right? The shades did not fit into the brackets provided. I contacted Blinds to Go, and having them do the installation would cost me $82.50. If the shades did not fit, they would reorder at their cost, but I still had to pay the $82.50. The installer, Carlos, was able to install the shades. Carlos had to use a special screw and could only get one screw in one bracket on each window. The shade measurement should be done so the homeowner can install it according to the instructions! The Customer Service Department called me to collect payment. I gave them a credit card number, not once but twice, and it "did not go through" twice. I gave another card number, again, not once but twice, and twice, it "did not go through." There were FOUR attempts to enter a credit card, and the person could not do it. I verified both cards afterward, and there were no problems with the cards. I will not deal with Blinds To Go. The product was made so the homeowner could not install and the Customer Service Department was inept.

Mill End Shops - reupholstery - Updated November 2026

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