This company is the very Best on Maui! Franco arrived promptly and spent 1 full hour treating my…read moreroach infestation. He used various treatments to address the bug problem. He educated me as to the cycle of roaches and other suggestions i should consider to mitigate the infestation. I am extremely pleased with his services. Highly recommended!

Marvin did an excellent job! Professional, thorough, knowledgeable! Friendly and thoughtful!…read more Highly recommend!

Great service, person that came to spray was very thoughtful, and polite. We have not seen any bugs…read moresince we started using their service.

Bowman that came to my condo to inspect for termites and treat was knowledgeable and communicated…read morewonderfully. Highly recommend

Johny is always friendly and very professiona. we have been very happy with our service.read more

When I called Bug Man with a concern that needed exterminated, they were excellent. The person on…read morethe phone was very kind and able to schedule me for the following day. Then their technician, Johny, was perfect in every way. He connected with me when he was on the way and when he completed the service. He was always very kind and informative. Thank you, Johny! If we ever have another concern, we will definitely call Bug Man!

Every technician who has ever been to the house to treat it has been helpful and kind. they all do…read morea great job, and Ikaika is no exception. Thank you for the continued excellent customer service!

I'm very happy with Aloha Pest Solutions, I only wish we had started service with them earlier. We…read moreuse their indoor and outdoor service and it is always professional, friendly, and ready to answer any questions we have.

I was happy to see that their product works and it keeps the bugs away for almost 3 months or so…read more But their service has to be improved. I had an appointment at 2:30, but found that they came and hour early when I wasn't home. They came on my property and did the job anyway. However, I have small children and don't want anything that kills anything next to my babies who still suck their thumbs and roll around in the grass outside. I told them on the phone initially I wanted just the perimeter of the property done. They did the house perimeter. Right around where my kids are. I told them I was disappointed and frankly quite upset that they had come on my property without my permission and did a job that I did not approve, and they said too bad, you still owe us. Bad customer service in my opinion.

I would definitely recommend Eco Smart. They were on time and very professional and highly informed…read moreabout the products. He did a walk through with me to see where the problem areas were inside and outside of the house. And guess what, the ants and roaches are gone!!!! And I don't have to worry about chemicals or any of that junk since its non toxic. Very impressed and would hire them again.

Update, well it goes to show, you might try a business several times prior to giving a review…read more Customer service is bad, last treatment didn't work at all. They guarantee their service, but they make it impossible to return. I needed early morning or late afternoon, we the tech thought that was funny and said he does the hotels in the morning, they could Schedule me between 9 and 2....I would've had to take a day off to accommodate their schedule. So instead of losing money paying for service that didn't work, but I'm not going to lose a days pay because they watered down the chemicals. So I cancelled the contract and will find a retable company that can service our home.

Justin has been doing an amazing job for us! Highly recommend! Plus he's just a nice guy!read more

Having discovered that the house I'd bought had a termite problem despite having supposedly been…read morecertified free of the little buggers, I've used Smart Pest prevention for about a year and a half. And I have generally been satisfied. Their folks come on time -- or offer to come early if they're ahead of schedule -- and are always pleasant and efficient. BUT they do one thing that drives me crazy: Instead of contacting the customer to schedule an appointment at a convenient time, their automated scheduler simply informs you that they're coming at X date and time. Because my schedule varies, that almost never works, and I have to waste my time contacting them to reschedule. When I complained about this once, they said, roughly, that they have to do it this way. No they don't. I've never encountered another business that operates this way and it's a constant source of frustration.

Gabriel took care of our termite problem and explained to the tenants that there are two kind of…read moreproperties in Hawaii. Those that have termites and those that will have termites. Also that there are no health risks involved. Bugs are gone and everyone is living happily ever after.

I wanted to share my experience about inquiring to rid my home of the roaches I have ( not a lot…read morebut still there ). I shared with them when I called that I have a medical condition that is challenging. I was so touched when the owner Mark called me to discuss my condition and the best options for ME. WOW I love that they cared enough to call and explain so I would stay healthy in my recovery. That is LOVE OF OUR COMMUNITY AND ALL OF US IN IT! Always call them, it will be a WONDERFUL and Heart felt experience. It is for me. Thank you Mark! Thank you Mid-Pacific Gratefully Kyoko W.

I have tried a few different companies on the island. Mid Pac was honest and upfront, Alex did a…read moregreat job explaining what our problem was and how we could save money on our fumigation. They delivered on what they said they would do and solved our termites in our house. If your looking for a quality family buissnes use these guys!

We found the gut wrenching white pellety poop all around our door jamb after the crazy storms. We…read morehad pretty much resigned ourselves to the fact that we'd need to tent the house. My boyfriend called Dick's and the tech came that Saturday (I think his name was Roy?)...he checked out all the spots where we saw what might have been poop pellets and also checked out the attic beams and came to the wonderful conclusion that we could remove the damaged areas and spot treat and we should be fine! He was very meticulous and knowledgeable...friendly but not a chatty guy (which was a good thing)...and then he said it would be no charge because he didn't do anything but really he did! He gave us a huge RELIEF and now we have our go-to pest control company for life!

Truly a Maui family owned business in the best way. Whenever I have a pest emergency this is the…read moreone company I can count on to be there. With knowledge, kindness and efficency. Today when a bunch of paper wasps invaded the window screens they came out and knocked down the nest which high up under the eave with no fear, chemicals or even a ladder!!! I can now open my windows again.I would call Dick's anytime I need help, they really are there.