Good Guy Pluming in Maui is a company that offers exceptional customer services that involve human…read moreinteraction. When it comes to resolving plumbing problems, it's crucial to understand your needs and pay attention to customers' problems. This company goes the extra mile to guarantee that they provide outstanding service to the community. Their transparency and vital educational information ensure that customers understand the plumbing work procedure, leading to good service. I had a conversation with John, and he stayed on the phone with me to help me until the problem was correctly diagnosed. By phone, he managed to fix the plumbing issue. His guidance and instructions allowed me to save money and fix it in accordance with his instructions. Their assistance, time, and dedication in resolving my pluming problem has been awesome and I am thankful for their help. Your help and concern for our community are greatly valued. As a senior, I value the assistant's ability to empathize with others and their concerns. Thank you for sharing your knowledge to help me solve my issue without any financial exchange. Your friendly pluming services in our neighborhood are much appreciated. This pluming company is truly a reflection of their mission statement on their website. Finding an honest and affordable plumber in Maui has been difficult in the past, but I highly recommend this company.

First day in my new condo in Kīhei. No hot water and this very senior woman has no clue how to get…read moreit. It's Sunday. I left a text with Good Guy. He called and walked me through how to turn on the breaker. Then he had me send him pics of the water heater and he told me how to turn it on. No charge. He truly is a good guy. Little did he know that an hour later, a fire truck and ambulance would be at my door to transport my sick sister to hospital (Flu A). We needed hot water and the Good Guy was here to provide it. Thank you, sir. As you told me, "Sometimes people just need a little help."

Cody and Norman arrived in a timely manner: they professionally explained the troubleshooting…read moreprocess. Each step was further explained. Toilet problems were addressed. Both individuals were knowledgeable and friendly. Thank you. They also cleaned up the area and removed their shoes each time they came in the cottage. Highly recommend Woody's Plumbing.

Woody's installed a new water heater for us in vacation home a few months ago during the storms…read more First time back to island and heater wasn't working. I sent a text message at 6pm and Cody called me immediately and headed over to my house. Woody's is talking full responsibility for the repair due to power surge during the storms. He will be back tomorrow to finish the repairs. This company is outstanding! I highly recommend.

They arrive on scheduled and did the work in a timely fashion. Good customer service.read more

Worst experience ever!! After taking time off from work to sit at apartment all day for them to…read moreshow up. Tylor wright showed up . He reconfigured my drain to center and replaced my old valves and left. the plumber forgot to leave the shower knob, faceplate, shower knob kit . The following day My contractor had advise me to give All Aloha a call. As he can't cut the wall if he doesn't know the size of face plate or what type of valve system they used. My contractor told me he's got only one shot to make it right. Tyler Wright was sent back. He handed the box filled with shower knob and trimmings to my contractor and left. After my contractor was done with the install he said now the Plummer should return to add the finishing touches . Once I called them again for the third time. We then took more time off from work to wait for the arrival. As they give time frames of a whole days span. They expect you to hop when they roll out. So another wasted day waiting . To find out that they should have set the drain before my contractor set and sealed the floor. They then called my contractor asking if he could tear out the entire shower base so they can reconfigure the drain. My contractor said no way! U guys need to buy a special part that will allow u to set drain without doing another demolition. I lost my mind after them returning three times and still no shower. We have been without shower for days and loss of of pay and inconvenience by having to shower at family houses ect and extreme stress. I got on the phone immediately and started to cry out of total frustration my hands trembled and it all seemed like a total nightmare. I demanded compensation for all of this agony . The girl on the other end of the phone said the manger would call me back in the morning. And that they may need to order a special part to now make it work cause the floor was already set. The day that Taylor returned to the apartment with the box of trimmings . He had all the time to set the drain and communicate with me and contractor Today still no call back ! I'm Literally on the rocks not knowing a ETA on my shower or what's going on as far as parts on order ect. I ended up called again for the fifth time demanding to speak to John the manger. He basically told me they did everything that was in the contract & that my contractor should have known not to set the floor without the drain being set. John the manger said if I wanted them to order a drain adapter they could but would be an additional charge. He was extremely cold and showed no compassion nor did he show any urgency to make things right. Once they get payment they Ghost you! This is an example of the poorest communication ever! If u don't want a heart attack or anxiety attack DO NOT GO WITH THIS COMPANY!! u might as well hire a toddler to do your pipes if u do. I'm still without a shower after thousands spent on what should have been a simple seamless job. Once they get payment they will go ghost on you.

We had an emergency clogged sink. Even though the storm…read morerainy weather, Victor Zubar still managed to get the job done. We scheduled the appointment the night before, and got fixed the next morning. Victor was very professional and did it in a timely manner. He made sure our concerns were heard and advised us our options with his expertise. Having a Steve's plumbing professional assess and fix the issue was definitely worth it. I do recommend their services, and if ever I need an emergency plumbing repair again, I know who to call. Mahalo Nui.

Review Update May 14, 2026: I am updating my review today…read morebecause Steve's Plumbing has honored their customer satisfaction guarantee and issued a refund. Additionally they also changed their misleading ads on their new website which was my main complaint. I appreciate their efforts to do the right thing --not all companies do this. I did not have an issue with the plumbing service I received. In fact, it was very good. The online booking process was easy and the technician did a good job. Original Review: BUYER BEWARE: This company has false advertising and misleading pricing on their website. It's classic 'Bait and Switch.' Do your research on BBB before booking with this company! I wish I had.

I've used them a few times, and most recently to replace my leaking water heater. If I have another…read moreplumbing job, they'd be my go to plumbing company.

I had used KNL (on Maui) in the past, so I called them again when I had a small leak from a pipe in…read moremy kitchen. Long story, short. They gave me a bid of $1,220.00 with a time estimate of 4 to 6 hours. It was supposed to be a really involved job (very hard to reach). They spent just 2 hours with no ripping out of anything, and they only replaced one cast iron "T" and another 8 inches of some white 3" piping (which I would assume they had on their truck). On the bid, they had a list of about 8 items to do, which is why it was supposed to take 4 to 6 hours. They completed less than half the items on the bid. I was charged the entire amount, which would have meant I was being charged almost $600 an hour. I said it was outrageous for them to charge me so much. They said it involved, picking up supplies (all would have been on their truck, as they were standard parts), mileage, (they are only 10 minutes) from my condo. With the slow down on Maui, they must need to charge double or triple what would be normal. I will never use them again and would not refer them to anyone unless you want to be ripped off.

I requested an estimate for a Nuvo whole house water system install. Jim gave a very fair estimate…read moreincluding a bypass for the filtration system and also a separate irrigation connection so as not to use filtered water for the irrigation. Very professional and able and to install the system quickly. Jim will be our go to plumber

Jim just installed a new tankless Navien system for us. Great guy and excellent work. He is very…read moreinformative and patient with my questions. I will use him again.

After reading good reviews on yelp we decided to get a quote for a bathroom remodel in hopes that…read morewe could find someone reputable. However it was the opposite experience as we coordinated through emails and phone calls. They scheduled the estimator to come between the hours of 1230 -130pm being that we are busy ourselves we had our parents come and wait during those hours. The guy calls my phone at around 1130 and says they are there knocking but no one's there? I'm like dude u guys said 1230? My girlfriend calls back and the person that answers the phone says that I gave them the ok to come early? In which I did not. Anyways very poor communication and did not try to call us back admit they came early or at least get the estimator guy back to give a proper estimate at the time they scheduled. Already starting off on a bad foot. Sent emails and no communication back what so ever to make it right. Our gf's parents ended up arguing with each other that they missed the appointment when they didn't miss the appointment the dude came super early. We told her parents not their fault guy came early before scheduled time. Communication and punctuality wasn't there.

I have an older home Upcountry and one particular pipe decided to blow; Dynamic's Steve and Kellie…read morewere the only ones I called who showed up the next day (instead of next week like the other services I contacted.) They had the situation handled and even did a couple extra jobs without having to reschedule. Very fair pricing and a wide range of offered services including electric and handyman; DEFINITELY my go-to contact from here on out. Nice to find quality and competence on Maui! Mahalo, Dynamic

When building our Ohana, we were required to install a fire protection sprinkler system. Maui…read morePlumbing was an excellent choice. Their professionalism and services are outstanding. Tessie and Chuck were easy to work with and very responsive to our needs. I highly recommend this company.

Needed a backflow test on a property I manage and MP were one of the certified recommended…read morebusinesses for completing the work and submitting the permit. When I called the office they were very helpful and I managed to get an appointment a week out. Jacob arrived and did a great job, was very professional and friendly and when he explained there were 2 backflows on the property I got him to do both to save time in the future and to make sure everything was up to date. Jacob is emailing the test results to the appropriate authority and me so I will update if there are any problems, although Im sure there wont be as he was right on top of things and knew his job 100% Jacob = 10/10

Almost never on time, needs for the given task 3 to 4 times more 5han he originally estimated,…read morewalks of the job before finished, when he doesn't show up as agreed on, he doesn't call, predentind to be busy. So in the end I needed to ask him to just leave.....There are enough good workers who are happy to deliver.

Adrian's service was superior, thy for a professional job on fixing both of my ghost flushing…read moretoilets and new main water valves. I would definitely use Wailuku plumbing again

This van cut us off cause he wanted to merge last minute on our lane and gave the finger. way to…read morego representing your company. There's professionalism and then there's people like them representing your company in the upmost unprofessional way.

If you're looking for a plumber, I highly recommend Pro Island Drain Cleaning and Services. Local…read moreowned and run. Their prices are fair and their work is great. We recently purchased a new washer and our water lines needed to be replaced. I couldn't do the work myself because I don't have the proper tools and everything was rusted over. I called Brandon of Pro Island Drain Cleaning and services by referral from John of Good Guy Plumbing that I got from Next Door. Brandon wasn't able to come out day of being that it was about 6pm but he did tell me to call first thing in the morning so they could get us in on the schedule. I called the next morning and he told me to send him the address and he'll have someone to come by. He had someone come by around noon to see what needed to be done and he left to pick up the other parts needed. Our plumber, Kai was so easy to work with especially since we previously bought some of the other needed parts to begin with the day before. It was less than an hour of work that would have taken me much longer on my own. The price was much more fair than calling one of those bigger plumber companies that charge $100 to cut a pipe. I get that companies need to also pay for their equipment on top of their employees, but $100 a cut? Ouch. Call Brandon of Pro Island Drain Cleaning and Services for all your plumbing needs. I cannot stop raving and recommending your company, employees and work. Thank you! We will be giving him a call next time something arises.