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Knl Plumbing

4.6 (9 reviews)
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Steve’s Plumbing & A/C Service - Our friendly employees love to make our customers happy.

Steve’s Plumbing & A/C Service

(202 reviews)

Review Update May 14, 2026: I am updating my review today…read morebecause Steve's Plumbing has honored their customer satisfaction guarantee and issued a refund. Additionally they also changed their misleading ads on their new website which was my main complaint. I appreciate their efforts to do the right thing --not all companies do this. I did not have an issue with the plumbing service I received. In fact, it was very good. The online booking process was easy and the technician did a good job. Original Review: BUYER BEWARE: This company has false advertising and misleading pricing on their website. It's classic 'Bait and Switch.' Do your research on BBB before booking with this company! I wish I had.

Had a leak underneath a walkway outside and they sent someone out to assess the situation. Gave me…read morea quote of $27,000 then brought it down to $25,000 for "member price." They were trying to add so much more work than necessary to fix just one leak. Asked a retired general contractor friend for a second opinion and he bursted out into laughter calling this highway robbery. He came over with his tools, cut open the cement just where the leak was and clamped it shut with a pipe tool. Saved me $27,000 of unnecessary work. Shady shady shady! I was gonna let it go but the fact that they keep spamming my email with an invoice estimate after I've told them I fixed it already motivated me to write this review. Thanks for reminding me lol.

Perrin Plumbing - Two new valves under sink with existing piping and ss hoses

Perrin Plumbing

(8 reviews)

This is actually my third time at two different homes that I have worked with Perrin Plumbing…read more Each time I worked with the Owner, Chris Perrin. The first was a condo that needed a new on demand water heater installed and a small 28 gal removed. It had to be inspected per HOA rules. Is passed and the work was complemented on by the inspector. At that Condo we also needed the sink moved from the wall 12 feet to a new counter to face the ocean. This required all new piping and drains and a new dishwasher and air gap install. . At This house we had a poor solar set up and four failing valves to be replaced. I had sent him pic s of problem areas and he came with all proper valves and piping. Plus an extra relief valve, just in case. And in fact, we did need it. Now we are back on track and everyone will get a hot shower. And we added on 2 new angle valves under our kitchen sink that controlled water flow to the refer for ice maker and cold drinking water. So he fixed that while he was here. I had one final question on settings next day and Chris answered my text with a call and clearly answered my question. On a Saturday morning! Now that's a great response to a customer. Mahalo Perrin Plumbing.

I want to preface this by clarifying that this review is not about any services received, as,…read moreunfortunately, we never got to that. I first contacted Perrin Plumbing via e-mail on June 20th to inquire about having a tune-up done on my water heater. Chris replied the same day saying that he had work scheduled through the 30th, but if any time opened up he would let me know. I agreed and said that if I had my water heater serviced before then I would let him know. We both did not contact each other after that. On November 13th, I sent Chris a follow-up e-mail saying that I put off my water heater tune-up because Hawaii Energy extended the offered credit into next year, but that I'd like to get it done in the next month if he had any opens. Three days later, he replied apologizing for missing my e-mail and to let me know that he could service my heater in the next month. I replied asking what date and times worked for him, and we agreed on December 1st. I e-mailed on the 19th to ask what time worked for him, and followed-up again on the 23rd to confirm a time. To date, I have not heard back from him. December 1st is in three days and he still hasn't confirmed a time with me, so I decided to go with another plumbing company. I really wanted to use Perrin Plumbing because he has such excellent reviews on Yelp, and I wanted to support a smaller business. I'm sure that he is great at what he does, and he is very pleasant in our e-mail correspondence, but my water heater is acting up something awful and I just can't wait on him. My three-star rating is a reflection of the lack of communication and the long wait time for a response.

Dynamic Trades Services

Dynamic Trades Services

(8 reviews)

I have been a customer for several years and completely satisfied with the range and quality of…read moreservice. As an owner of an aging home, there are a lot of things to maintain and replace and it really helps when you have people who you can rely on and know what they are doing. They have replaced my window air conditioners, installed a screen door, replaced lighting fixtures, installed shelving, repaired, dry wall, adjusted doors, replaced door knobs, painted, and did a dump run. If you are not a DIY person, these are your people.

After reading good reviews on yelp we decided to get a quote for a bathroom remodel in hopes that…read morewe could find someone reputable. However it was the opposite experience as we coordinated through emails and phone calls. They scheduled the estimator to come between the hours of 1230 -130pm being that we are busy ourselves we had our parents come and wait during those hours. The guy calls my phone at around 1130 and says they are there knocking but no one's there? I'm like dude u guys said 1230? My girlfriend calls back and the person that answers the phone says that I gave them the ok to come early? In which I did not. Anyways very poor communication and did not try to call us back admit they came early or at least get the estimator guy back to give a proper estimate at the time they scheduled. Already starting off on a bad foot. Sent emails and no communication back what so ever to make it right. Our gf's parents ended up arguing with each other that they missed the appointment when they didn't miss the appointment the dude came super early. We told her parents not their fault guy came early before scheduled time. Communication and punctuality wasn't there.

Knl Plumbing - plumbing - Updated October 2026

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