First day in my new condo in Kīhei. No hot water and this very senior woman has no clue how to get…read moreit. It's Sunday. I left a text with Good Guy. He called and walked me through how to turn on the breaker. Then he had me send him pics of the water heater and he told me how to turn it on. No charge. He truly is a good guy. Little did he know that an hour later, a fire truck and ambulance would be at my door to transport my sick sister to hospital (Flu A). We needed hot water and the Good Guy was here to provide it. Thank you, sir. As you told me, "Sometimes people just need a little help."

The Good Guys lived up to their name today. I had asked them to fix a stuck toilet float valve and…read morethey responded that they would replace all toilet tank components to make the toilet "like new". That price was higher than buying a new toilet, so that didn't sound right & I posted a negative review based on my ignorance and inappropriate assumptions. To rectify the situation, they replaced all the tank components and explained why they needed to do this. They also explained why they had originally proposed that solution. In short, these gentlemen are indeed "The good Guys and I will rely on them for any plumbing needs in the future. Mahalo, Good Guys!!

Cody and Norman arrived in a timely manner: they professionally explained the troubleshooting…read moreprocess. Each step was further explained. Toilet problems were addressed. Both individuals were knowledgeable and friendly. Thank you. They also cleaned up the area and removed their shoes each time they came in the cottage. Highly recommend Woody's Plumbing.

Beware of Predatory Plumbing Practices on Maui - Hawaiian NY Shysters. Quote $965 for One hr of…read morework. Will not charge hourly rate - perform work only with inflated pricing. After arriving at my home with plumbing parts in hand, Cody from Woody's Plumbing was instructed to provide a quote before starting. Despite having three weeks to prepare the estimate while waiting for the part to arrive on Maui, they quoted $965 for a one-hour job to change a cartridge -- even though they claimed the high price included sourcing the part but I supplied the part myself. They falsely claimed to have sourced it and refused to perform the work until I signed the quote and paid in full upfront. This is predatory pricing and unethical business behavior. Beware of Dishonest Plumbing Practices! Ladies and widows -- avoid Woody's and find an honest, reputable plumber who won't take advantage of you

They arrive on scheduled and did the work in a timely fashion. Good customer service.read more

Worst experience ever!! After taking time off from work to sit at apartment all day for them to…read moreshow up. Tylor wright showed up . He reconfigured my drain to center and replaced my old valves and left. the plumber forgot to leave the shower knob, faceplate, shower knob kit . The following day My contractor had advise me to give All Aloha a call. As he can't cut the wall if he doesn't know the size of face plate or what type of valve system they used. My contractor told me he's got only one shot to make it right. Tyler Wright was sent back. He handed the box filled with shower knob and trimmings to my contractor and left. After my contractor was done with the install he said now the Plummer should return to add the finishing touches . Once I called them again for the third time. We then took more time off from work to wait for the arrival. As they give time frames of a whole days span. They expect you to hop when they roll out. So another wasted day waiting . To find out that they should have set the drain before my contractor set and sealed the floor. They then called my contractor asking if he could tear out the entire shower base so they can reconfigure the drain. My contractor said no way! U guys need to buy a special part that will allow u to set drain without doing another demolition. I lost my mind after them returning three times and still no shower. We have been without shower for days and loss of of pay and inconvenience by having to shower at family houses ect and extreme stress. I got on the phone immediately and started to cry out of total frustration my hands trembled and it all seemed like a total nightmare. I demanded compensation for all of this agony . The girl on the other end of the phone said the manger would call me back in the morning. And that they may need to order a special part to now make it work cause the floor was already set. The day that Taylor returned to the apartment with the box of trimmings . He had all the time to set the drain and communicate with me and contractor Today still no call back ! I'm Literally on the rocks not knowing a ETA on my shower or what's going on as far as parts on order ect. I ended up called again for the fifth time demanding to speak to John the manger. He basically told me they did everything that was in the contract & that my contractor should have known not to set the floor without the drain being set. John the manger said if I wanted them to order a drain adapter they could but would be an additional charge. He was extremely cold and showed no compassion nor did he show any urgency to make things right. Once they get payment they Ghost you! This is an example of the poorest communication ever! If u don't want a heart attack or anxiety attack DO NOT GO WITH THIS COMPANY!! u might as well hire a toddler to do your pipes if u do. I'm still without a shower after thousands spent on what should have been a simple seamless job. Once they get payment they will go ghost on you.

We had an emergency clogged sink. Even though the storm…read morerainy weather, Victor Zubar still managed to get the job done. We scheduled the appointment the night before, and got fixed the next morning. Victor was very professional and did it in a timely manner. He made sure our concerns were heard and advised us our options with his expertise. Having a Steve's plumbing professional assess and fix the issue was definitely worth it. I do recommend their services, and if ever I need an emergency plumbing repair again, I know who to call. Mahalo Nui.

BUYER BEWARE: This company has false advertising and misleading pricing on their website. It's…read moreclassic 'Bait and Switch.' Do your research on BBB before booking with this company! I wish I had.

I've used them a few times, and most recently to replace my leaking water heater. If I have another…read moreplumbing job, they'd be my go to plumbing company.

I had used KNL (on Maui) in the past, so I called them again when I had a small leak from a pipe in…read moremy kitchen. Long story, short. They gave me a bid of $1,220.00 with a time estimate of 4 to 6 hours. It was supposed to be a really involved job (very hard to reach). They spent just 2 hours with no ripping out of anything, and they only replaced one cast iron "T" and another 8 inches of some white 3" piping (which I would assume they had on their truck). On the bid, they had a list of about 8 items to do, which is why it was supposed to take 4 to 6 hours. They completed less than half the items on the bid. I was charged the entire amount, which would have meant I was being charged almost $600 an hour. I said it was outrageous for them to charge me so much. They said it involved, picking up supplies (all would have been on their truck, as they were standard parts), mileage, (they are only 10 minutes) from my condo. With the slow down on Maui, they must need to charge double or triple what would be normal. I will never use them again and would not refer them to anyone unless you want to be ripped off.

I requested an estimate for a Nuvo whole house water system install. Jim gave a very fair estimate…read moreincluding a bypass for the filtration system and also a separate irrigation connection so as not to use filtered water for the irrigation. Very professional and able and to install the system quickly. Jim will be our go to plumber

Jim just installed a new tankless Navien system for us. Great guy and excellent work. He is very…read moreinformative and patient with my questions. I will use him again.

Needed a backflow test on a property I manage and MP were one of the certified recommended…read morebusinesses for completing the work and submitting the permit. When I called the office they were very helpful and I managed to get an appointment a week out. Jacob arrived and did a great job, was very professional and friendly and when he explained there were 2 backflows on the property I got him to do both to save time in the future and to make sure everything was up to date. Jacob is emailing the test results to the appropriate authority and me so I will update if there are any problems, although Im sure there wont be as he was right on top of things and knew his job 100% Jacob = 10/10

When building our Ohana, we were required to install a fire protection sprinkler system. Maui…read morePlumbing was an excellent choice. Their professionalism and services are outstanding. Tessie and Chuck were easy to work with and very responsive to our needs. I highly recommend this company.

Almost never on time, needs for the given task 3 to 4 times more 5han he originally estimated,…read morewalks of the job before finished, when he doesn't show up as agreed on, he doesn't call, predentind to be busy. So in the end I needed to ask him to just leave.....There are enough good workers who are happy to deliver.

Adrian's service was superior, thy for a professional job on fixing both of my ghost flushing…read moretoilets and new main water valves. I would definitely use Wailuku plumbing again

This van cut us off cause he wanted to merge last minute on our lane and gave the finger. way to…read morego representing your company. There's professionalism and then there's people like them representing your company in the upmost unprofessional way.

If you're looking for a plumber, I highly recommend Pro Island Drain Cleaning and Services. Local…read moreowned and run. Their prices are fair and their work is great. We recently purchased a new washer and our water lines needed to be replaced. I couldn't do the work myself because I don't have the proper tools and everything was rusted over. I called Brandon of Pro Island Drain Cleaning and services by referral from John of Good Guy Plumbing that I got from Next Door. Brandon wasn't able to come out day of being that it was about 6pm but he did tell me to call first thing in the morning so they could get us in on the schedule. I called the next morning and he told me to send him the address and he'll have someone to come by. He had someone come by around noon to see what needed to be done and he left to pick up the other parts needed. Our plumber, Kai was so easy to work with especially since we previously bought some of the other needed parts to begin with the day before. It was less than an hour of work that would have taken me much longer on my own. The price was much more fair than calling one of those bigger plumber companies that charge $100 to cut a pipe. I get that companies need to also pay for their equipment on top of their employees, but $100 a cut? Ouch. Call Brandon of Pro Island Drain Cleaning and Services for all your plumbing needs. I cannot stop raving and recommending your company, employees and work. Thank you! We will be giving him a call next time something arises.