This is definitely a very service oriented company, from the time I spoke with there service…read morerepresentative till the time they left my home. I could not have asked for better professionalism and attention to detail. You will not be disappointed if you chose their service. Mahalo for creating a blessed day for me and my family.

Don't do business with Maui Pumping. They are total ripoffs…read more When my usual service provider were unavailable I called Maui Pumping Services to pump my tenants cesspool and they quoted $586. They arrived that afternoon with a truck smaller than usual. It usually takes about an hour to completely empty the cesspool but 15 minutes later he tells my tenants he's done, truck is full and he would need another truck to completely empty the cesspool. Tenants say ok and pay the $586 and assumed he would return to complete the job. Which he never did. 3 weeks later my tenants call to say cesspool overflowed again then proceeds to tell me it was only pumped halfway the first time and the guy never came back. I call the company and tell them it's overflowing again and the guy didn't completely empty the cesspool the 1st time. They apologize and promised to send a truck up that day at no cost. I go to the house and waited there all day to make sure it's done right this time. They finally call and say he's on his way from Wailuku. Then 10min later they call back and all of a sudden comes up with some bs saying the reason it wasn't completely emptied the 1st time is because it sometimes takes 2-3 trucks to completely empty and we only paid for 1 load. Then starts telling me something about gallons. I stop her there and tell her dont talk to me about gallons....when I called to have the cesspool pumped the 1st time they told me $585 to have it pumped and my expectation was that it would be completely emptied. Nobody said anything about gallons or the price is per truck. This is a complete scam. She then says he can still come out today but I would have to pay another $586. I immediately tell her I'm not paying for him to come out again. I then call my usual service provider Kekai's Pumping who said he can come out the next morning and before I could say anything he immediately tells me his big truck isnt available but he will take 2 loads with the small truck for the normal price which is less than i paid these other guys. Thank you Kekai's Pumping...appreciate you! Don't use Maui Pumping Services...they have no integrity and have very questionable business tactics.

My septic tank decided it needed pumping on the Friday of the arrival of the Kona Low Storm…read moreI called more than four businesses for help ...no answer , one returned call saying no drivers ... everyone was gone for the day. Brandon from Kekai's Pumping texted me back! He was not available but recommend I try a competitor. No answer ! I texted him saying to add my name on the list for next week's service He showed up on Monday! Took care of the problem. Fast friendly service. Don't bother to call everyone else. Call Kekai's Pumping first !

Brandon and his team were professional, on-time, and efficient. They performed a maintenance…read morepumping of our septic system and even provided guidance as to a service schedule. Will definitely use and recommend Kekai's to family and friends on-island. Thanks!

Update SEPTEMBER 2023…read more. I have been asked by a Yelper on Maui to remove this review. She correctly revealed that this particular manhole used by this Permitted sewage recovery company is legal. They estimate the amount offloaded and roughly pay 110.00 per 1000 gallons. Average truck holds 3300 gallons. Honor pay. This particular manhole connects to piping and sewage treatment similar to the sewer pipes on the mainland. The violation we are left with is the driver pulled out the 4 inch corrugated hose before this gravity fed dump was complete. Thus sending a significant amount of effluent onto the surrounding sand in a grove of trees within sight of the sea and no warning signs for locals, pets or children. Easy to see, it's black. Since that sloppiness falls under the term of dumping and becomes a Federal issue They will look at drivers and trucks for that date and follow up. Thank you Kihei Yelper DD for bringing This to our attention.

Asked for pumping service, made an appointment with 2 hour window. Apparently service guy showed…read moreup, but did not contact anyone, decided not to do the job and left. I continued waiting, as it is not their policy to give a courtesy phone call to a client. STAY AWAY

Valley Isle Pumping is a great company to work with. Wailea Golf LLC. appreciates their commitment…read moreto being a professional pumping company. The service they provide is done with quality and professionalism, and I would recommend Valley Isle Pumping to any business in need of their services. Thank you to Chris who provided exceptional customer service and did a great job for Gathers Restuarant and Wailea Golf LLC. Dave K. Supervisor Facilities Maintenace for Wailea Golf LLC.

My wife and I have used Valley Isle since the 1990's exclusively, until this week. we had and…read moreappointment for almost a week and were informed last minute, that I'm assuming there only 1 truck was down and they could not service us. My wife took off work to be there for the appointment at 11am, Our notification for cancellation was at 11am. No discount, No compensation but most of all no rebooking of our missed appointment Customer service should have confirmed a rescheduling. We were more than willing to pay the over priced fee of $750+ taxes to pump our septic when the average price is $200+ less. not sure if owner is aware but we went with Maui Pumping and they were cordial and attentive to our needs at a significantly reduced price . We have a scheduled appointment on Tuesday and I will definitely leave feed back on them as well. Ryan I'm really dissapointed.

Not sure if the services provided by this business is any good. However this business lacks safety…read more& respect! While on my way to drop my kids off to the sitter we encountered a horrible experience by one of the drivers who has no regards towards other drivers on the road. I was in a merge lane that was coming to an end. Before cutting in I checked & made sure that I had the clearance of other vehicles (which I did, if not I wouldn't have merged) A man in a white van decided to speed up next to me preventing me to cut in & nearly runs me off the road & continues on like nothing ever happened, no sorry nothing! . This vehicle had its company name & number printed on the back, I immediately took a picture & called to file a complaint. It took me a few tries before someone finally answered & told me that they were gonna suspend the driver, the call lost connection & the worker called me back & told me that because of how the driver acted "it was my fault" & that "he spoke to his driver & I should've called first" I tried calling 3 times before someone finally answered! & that next time I should "just stop, because I'm wrong" The guy who I was speaking with changed his whole attitude & tone of voice so quickly I was completely shocked. He did not care about the danger that this driver put me & my kids in, every time I tried to talk he got defensive !! I asked his name & he refused to give it but supposedly he is the owner... which is worse!! Someone please teach this guy the importance of good customer service & respect! How shame that in your business description it says that you're "committed to do right by your customers" & can't even handle your drivers or let alone watch your attitude while speaking about serious complaints.

From the owner: Serving Makawao, Hawaii, B Sales Trucking, Excavation, Pumping & Plumbing Services is a locally…read moreowned and operated commercial and residential contractor that specializes in septic systems, excavation, trucking and plumbing services. Whatever type of job needs doing, this team of plumbers and septic contractors has the machinery, tools and expertise needed to get it done right. They offer free estimates, and strive to ensure that costs are kept to a minimum, so that the customer gets the best possible service for the lowest price. Area restaurants turn to B Sales Trucking, Excavation, Pumping & Plumbing Services for grease trap installation, maintenance and pumping, and locals can find a full range of plumbing services: everything from drain snaking to fixing those leaky pipes. Furthermore, the contractors at B Sales are also able to install solar panels, reflecting a commitment to providing the latest technological innovations. Why risk it with anyone else when this company has a proven track record of work well done and satisfied customers? Knowing that their customers demand more from their contractors, and that they do not want to be pandered to or made to feel ignorant, B Sales Trucking, Excavation, Pumping & Plumbing Services is committed to being upfront and direct with their clients. They are committed to doing right by the people of Makawao. Call (808) 264-3281 for more about the services provided or to schedule a free estimate.

I needed a sprinkler system repair as my lawn was drying in large area patches. One company…read morerecommended a complete system and lawn replacement. Greg reviewed the job and instead recommended a sprinkler and zone realignment with the goal of restoring the existing lawn. This not only was sound advice but also was a big cost savings. There were trials and tribulations but Greg and his team found solutions for each and now our existing sprinkler system is running like new. Great work Maui Lawn and Landscaping who also happened to have worked on our backyard redesign several years ago!

Maui Lawn and Landscape did a fantastic job for us! We left…read moreour information on thier website and they had an estimate for us within a week. After we gave approval our sprinkler system repaired and running within two weeks! Communication was great. So happy for thier prompt response.... green grass here we come!