My husband is a general contractor who specializes in high end homes and remodels. He never, ever…read moregives praise to anyone. For the first time, as long as I've known him (30 years) he mentioned GSF and the job they did on our clients shower walls and floor. He actually used the word "perfection". He said "It is a relief to know that when Greater Seattle Floors comes in to our job site to complete a tile or flooring job that I don't have to worry about them or babysit. I know that the job will come out perfect. You don't know what a relief that is to know that the work will be perfect". Highly recommended.

I dis-recommend using Greater Seattle Floors…read more Our general contractor brought them Greater Seattle Floors as a subcontractor. GSF installed wood flooring in four rooms and wall-to-wall carpeting in one room as part of a larger project. GSF wouldn't replace a wall-to-wall carpet that began unraveling two months after they installed it. It was in a lightly-used room that was only vacuumed once. There were foot-long long strands of carpet yarn that were just sitting on top of the bald backing material. GSF said to snip the yarn and not to vacuum. We complained and they sent someone to repair it. The repair person scrunched up the yarn strands and glued them to the backing. The texture of the repaired spot didn't match the rest of the carpet at all. Weeks later the yarn started unraveling in two more places. We asked GSF to replace the carpet. They refused and told us "pulls and snags are to be expected." The first wall-to-wall carpet they installed looked noticeably different on one side of where they seamed it compared to the other side. They did replace this at their expense when we complained, but it delayed the completion of the project by weeks. Two out of the four items we ordered were no longer made, although GSF still displayed them and sold them, or at least thought they could sell them. I called their showroom to find out when it was open. I went there during business hours and the showroom door was locked. I caught a worker coming out the door who said you have to make an appointment. Why not say that over the phone? They did do a very nice job installing the wood floors.

Very happy with the work they did for us. Workers were professional, took pride in their work.read more

Nikolay, David, and their crew did a wonderful job in replacing our entire upstairs floor. They're…read morevery knowledgeable about all the flooring products, the pros and cons of each, etc. they were very patient with us as we needed time to pick out exactly what we wanted, and even brought samples to our home from Fife to Seattle if we needed more. they and their team were efficient, reliable, and pleasant. they did a beautiful job and we would definitely recommend them to anyone.

We went to Carpet to go in Bellevue Saturday, 6/25/2022. We went there namely because it is part of…read morethe Costco program for flooring. It was an odd experience, to say the least. Upon entering the store, we heard a voice welcoming us but the only person we could see was helping someone else. The other person being helped and I were the only customers in the store. After walking across their showroom (probably about 60 feet) we realized a woman sitting at a computer was speaking to us. She did not offer to help us, but, instead suggested, that we "find something we like and throw it on their floor." We were perplexed. I believe her name was Betsy. She would not get up out of her seat to help us until we went over and asked her to please show us items connected to what we were looking for (luxury vinyl plank) and even then she seemed hesitant to get up. She came over and asked us if we had put the samples on the floor and we told her, "No, these were here when we arrived." We asked about prices, and she insisted we find something we liked and she'd let us know the price. It took entirely too much work to get any information from her. We had to ask her to show us what you have for LVP and ask specific questions (Ie: what brands are at the low end, what are at the high end, tell us about the bevels, etc). Finally, she began to share more information but it was clear we weren't a priority. Being new to looking at flooring, it was quite shocking and we left shortly thereafter. I am embarrassed for Costco.

We had a problem with wavy carpet after 9 years and they came back and fixed it for free just a…read moresmall charge for furniture moving. Now it's like New!! Very professional and responsive! We definitely will buy carpet here again!

Absolutely the best in town! Dallas Watson Flooring does an incredible job from start to finish…read more They're punctual, efficient, incredibly easy to work with, and--best of all--very quick without ever compromising on quality. We've had hardwood flooring installed on our entire first floor, as well as the stairs and upstairs common area, and we couldn't be happier with the results. They do such a beautiful job, and they clean up everything so thoroughly afterward, which honestly makes the whole process so easy. We've been so happy with their work and would absolutely call them again if we ever need anything else done. Highly recommend!

Amazing team indeed! Bobbi and her team did an incredible job with the flooring in our new home…read more They were professional, reliable, and the quality of their work was wonderful. On top of that, while we were in the middle of moving, Bobbi went above and beyond by helping coordinate with the painters who were also working in our new home. Her help made the whole process so much easier and less stressful! Thank you so much, Bobbi and everyone at Dallas Watson Flooring! We truly appreciate everything you did for us and would highly recommend your team!

We were doing a home remodel project and our GC at the time used Element Hardwood. Element or our…read moreGC mismeasured the floor which caused a 1.5-month delay. Our GC said someone stole the materials and was re-sold to someone else. Element did come clean eventually but only after being continuously pressured to the truth because the GC's story sounded like a complete fabrication (which it was). To make up for the mismeasurement and major delay, they didn't bill us for the remaining missing floor (supposedly it would have cost extra) and said they would stain our hickory mantel/stairs. They also said they would fix any floor deformities after the install (like things being trapped in the clear coat). They didn't do the staining or fix any floor deformities as promised.

Kevin and the guys at Element Hardwoods did a terrific job refinishing our hardwood floors. These…read moreguys demonstrated impressive experience and knowledge and did a near perfect job. The company checked all the boxes that are important to me. They started on schedule, gave me frequent updates, addressed all our concerns, kept the work area clean, minimized the dust, and finished on schedule. Importantly the base mouldings were not damaged meaning that no repair or touch up was needed. The final result is beautiful. These guys are pros and I highly recommend Element Hardwoods!

The crew showed up and got to work right away and did an express job of removing the carpet and…read morefoam, and prepping the floor board for the hardwoods. They did a good evaluation and decided to shim low spots in the existing floor and started installation. 750+ sqft got installed in 15 hrs over two days, no issues or flaws and now onto sanding and staining ...

Kevin responded quickly, provided good feedback and information on our project. He provided a…read moregood, quick quote. He was able to schedule in the exact time frame we wanted. Will definitely hire again if we have any future flooring needs.

I had Quang on 2 different projects: one at my old place that had water damage and had to have a…read moresubstantial area of flooring replaced, and he and his crew left it looking even better than the original! Impressed, we had him also work on replacing an entire floor of carpet with hardwood, and he did a great job! A tip for anyone working with Quang: tell him what you want!

cannot recommend Quang and his crew highly enough! They recently installed oak hardwood in our…read more110-year-old home, and the results are beautiful. Quang offered the best prices, was always on time, and his crew worked incredibly hard with great attention to detail. What truly sets him apart is his ability to problem-solve. Our historic house came with a bundle of surprises, including a sagging floor and subfloor issues. Quang knew exactly how to handle it, even building a support wall in our basement to make sure everything was structurally sound. Even after we moved in, his customer service was top-notch. We asked him to take care of a few minor details, and he was on time and on point every single time. I would hire him again in a heartbeat

Artisan Hardwoods just complete refinishing the floors in our condo. Their work was outstanding,…read morethey did no damage to the walls, cleaned up the mess and the floors look great. Their price was extremely competitive and they stuck to our very tight schedule. They had to work under some very strict condo rules that they did with no problems. They had been recommended by a business associate for whom they had done many jobs. I can see why the recommendation was so positive, they have earned her trust and mine as well.

Awesome job! Very professional and reasonable. I recommend them highly. Mike was so coutiois to…read morecome out on a Sunday to prepare a bid then accommodate our schedule