I dis-recommend using Greater Seattle Floors. Our general contractor brought them Greater Seattle Floors as a subcontractor. GSF installed wood flooring in four rooms and wall-to-wall carpeting in one room as part of a larger project. GSF wouldn't replace a wall-to-wall carpet that began unraveling two months after they installed it. It was in a lightly-used room that was only vacuumed once. There were foot-long long strands of carpet yarn that were just sitting on top of the bald backing material. GSF said to snip the yarn and not to vacuum. We complained and they sent someone to repair it. The repair person scrunched up the yarn strands and glued them to the backing. The texture of the repaired spot didn't match the rest of the carpet at all. Weeks later the yarn started unraveling in two more places. We asked GSF to replace the carpet. They refused and told us "pulls and snags are to be expected." The first wall-to-wall carpet they installed looked noticeably different on one side of where they seamed it compared to the other side. They did replace this at their expense when we complained, but it delayed the completion of the project by weeks. Two out of the four items we ordered were no longer made, although GSF still displayed them and sold them, or at least thought they could sell them. I called their showroom to find out when it was open. I went there during business hours and the showroom door was locked. I caught a worker coming out the door who said you have to make an appointment. Why not say that over the phone? They did do a very nice job installing the wood floors. read more

My husband is a general contractor who specializes in high end homes and remodels. He never, ever gives praise to anyone. For the first time, as long as I've known him (30 years) he mentioned GSF and the job they did on our clients shower walls and floor. He actually used the word "perfection". He said "It is a relief to know that when Greater Seattle Floors comes in to our job site to complete a tile or flooring job that I don't have to worry about them or babysit. I know that the job will come out perfect. You don't know what a relief that is to know that the work will be perfect". Highly recommended. read more

Salesman who called was friendly but seemed to discourage my business. Perhaps they only do big commercial jobs. They must be doing well to send me and my budget off to another company. read more

Really happy with the quality and service of this company. Their workers were polite and helped us understand our options, they were on time and on budget, and the final result was GORGEOUS. Will definitely use them again on future projects. read more

GSF just completed a hardwood project in our little 2-bedroom condo. Difficult job, bamboo over electric on old sagging concrete, to be done while we still lived there. They researched materials with the manufacturer to make sure all the right choices and layering of materials were being made to handle the heat and meet warranty requirements, keep things absolutely flat, and minimize noise issues for neighbors below. Quality of work on installation was superb, and they had no problem making the schedule work with us living out of alternately one half of the place then the other (and then the other, and then the other one last time, heh). Issues came up as with any project, and Regan (the salesman) was very hands-on in ensuring they were dealt with and that we were satisfied. In fact this is why I felt compelled to write this review. (I never write reviews.) Make sure to ask for Regan, and see if you can get Brian as your installer. Top quality. read more

We hired GSF for two jobs, vinyl and laminate. The vinyl work was beautifully done, but installation was delayed and we weren't notified until late afternoon the day before it was scheduled to be done. (And after we had removed all the appliances, something they will not do for you.) The laminate installation was also delayed and the installer did not arrive until mid-morning of the Friday he began. And then he disappeared after tearing out the carpet in two bedrooms. We were told he would come back Sunday morning, but he only came to take his tools and go to a different job site. At one point we were told he had 4 boards to finish at the other site, but talking to him directly made it clear this was not true. read more

After a basement flood and carpet extraction, I went with Greater Seattle Floors to put new vinyl in. It looks great. Of the three firms who bid the job, Greater Seattle floors was not only the cheapest, but also the quickest, most responsive, and helpful. I appreciated their salesman Jon working with me to specify the job. My two other bidders raised some fairly random issues, but Jon's attitude was pretty much "no problem for us." Would definitely work with them again. Thanks. read more

Greater Seattle Floors - New vinyl looks great. Thanks. - Flooring Near Me - Seattle, Washington

Super helpful staff, good response times to my emails, and they stuck to the schedule they initially told me. I had my old tile counter, backsplash, and porcelain under-mount sink replaced. Their quote was also the most competitive. read more

Greater Seattle Floors installed hardwood floors and slate tile in our West Seattle 1912 craftsman home. The material flowed beautifully through the living room, dining room, kitchen, and entry way. Our rep made helpful recommendations and prepared us for every step of the process. The installation crew was professional, focused on each task and kept the work area clean during the project. It was evident that quality was the priority, even for a small residential project. I would highly recommend partnering with Greater Seattle Floors and look forward to our next project with them. read more

GSF refinished the floors in three rooms of my house. They came out at 5 pm so my husband could help choose the stain. They scheduled around a trip so we would not be in the house. They moved the heavy furniture in and out of the rooms. Quality was great. Very happy. read more

I have been wanting to install hardwood floors in my house for a while now, but the hassle of doing so and the cost delayed me. After working with Becca and Tom from Greater Seattle, I am so glad I pulled the trigger on this huge home install. From start to finish, Greater Seattle Floors was on it. From the assisting to finding the right product to fit my budget, and the perfect color to meet my homes ambiance. I loved the process. Tons of communication on when product would be delivered, when it would be installed, and when it would be completed. Overall I was extremely happy with the outcome. The install crew were amazing and nice, and left the house each day clean and organized so that the tools were not in our way of our dogs and kids. Excited to call on Greater Seattle again for our next project! By far some of the most amazing wood floors I have ever seen! read more

We purchased a new home in 2004, but the white maple floors had suffered from water damage during construction and were not in great shape when we bought the house. They had severe cupping and major gaps between floor boards, but we couldn't afford to refinish them when we bought the house. Finally, 12 years of sun damage plus wear and tear later, we finally decided to restore the floors to their former glory. It's a major pain to do this, but Tom and Greater Seattle Floors made this process as easy as it could be. Tom was very patient with all my questions, and sent Alex over several times to show me various stain and filling options. Both Tom and Alex were very helpful and gave me honest advice about how to proceed. Tom was easy to reach, quick to reply to my questions, and demonstrated that he wanted my business and would take good care of our floors. So we emptied out our house, got out of town, and turned our house over to them for a week. Though the job took a day longer than originally estimated (resulting in our having to stay in a Seattle hotel for a night), it didn't matter because we were so pleased with the quality of the work they'd done while we were gone. The floors looked pristine and perfect. The gaps had been filled in, the cupping was gone, and they were back to their near white color instead of the yellow they'd become. The price matched their original estimate, so no surprises there, and the quality of the work lived up to Tom's promises. I have heard some horror stories from friends who've used other flooring contractors, but I'm relieved and happy to say that we have had nothing but a positive experience with GSF. I would highly recommend them. A few key things to note: they do take credit cards but will charge a 3% fee. For our floors, we chose a Swedish finish, which is now water based instead of oil based, so the smell wasn't as bad as we feared. If you are sensitive to smells like this, you may want to allow a few extra days for the smell to dissipate before you move back in. It was manageable with all the windows open, though.... read more

I had a bad experience with this company! They left gaps between floor boards, patched with different type of wood, left picture frame effect around outside edge of floor, chipped my kitchen cupboard. Choosing them was an expensive mistake. I wish I'd done more research and selected someone else! read more

We moved a wall opening in our home which revealed a 24"x5" gap in our wood floors. We called upwards of 15 flooring contractors in search of someone willing to execute this small patch and finish job and stirred up very few responses, most of which were exorbitantly expensive. Regan with Greater Seattle Floors came through with a very reasonable "time & materials" quote and had a craftsman at our house within the week. We were thrilled with the price, the responsiveness, and the end result. read more

On the advice from my interior designer, I contracted GSF for a small hardwood installation job. The floor was installed and is fine. However, they forgot one piece and it took close to three months to resolve this issue. I have to say, I'm very underwhelmed with the customer service I received (or didn't). I had to follow up REPEATEDLY with the junior person in charge of scheduling. I had to ask all the question. No information was provided that I didn't pull out of her. She ended up getting snippy in her emails at the end when I'm trying to get clarity because the information she chose to deliver wasn't comprehensive. I've shared my experience with the interior designer. The only reason I'm giving this business two stars is that my floor was installed correctly and the guys who did it were nice and polite. However, I'm never using this business again nor will I recommend it to my friends (who've asked about the floors). read more