I've been taking my dogs to Furry Friends for over 10 years…read more Shelties, cockapoo, australian kelp, poodle/terrier mix, shepard mix. Very pleased with the service!

This is my fourth and final time going to furry friends grooming with my shih tzu and Maltese…read more every time I go, they are never groomed as I ask, nor do they have a nice smell they just smell like soap. When I got there today i was met at the front desk by the owner's granddaughter. The owner's granddaughter asked me for my name. I gave it to her. She came back and stated there was nothing on the calendar. For me, then she asked what my pet's names was. I told her she checked again and still I was not on the calendar. She informed me that there was nothing on the books for me and she couldn't see my dogs due to them. Being overbooked, I explained to her that she was the one that wrote down on the card for me to come back today. She totally overlooked that. And she said, well, unfortunately, we're over staff today with over 20 dogs. My grandmother has a shoulder injury and we had a call off and I felt as though instead of giving me all those excuses all she had to do was say, I apologize for the misunderstanding. But I'll be happy to take your dogs and instead it was almost like I was begging her to take them. And she kind of had an attitude of like she was doing me a favor instead of correcting an error that happened on her. And the groomers part, not mine, I felt this was extremely unprofessional, and it was very rude and not very respectful of my time as I do not live close to the place I live almost 30 minutes away, but she totally overlooked that like it didn't matter. And just went too well. If we take them, it's gonna be half the day. I don't know when you would get them back very rude. I was not happy at all with me. Being the customer, it should have just been a little bit more courteous. Even though they have a fair price that they charge for grooming, they are extremely unprofessional. Not to mention the place smells like urine. I also feel as though this place is racist because I was African American. I don't think she treated me as nice as she could have her or the owner very rude and unprofessional. I will never bring my dogs back here again. Please be careful if you are an African American as they will treat differently not to mention you never see the owner so you don't exactly know who is grooming your dogs.

Poochie Barber is great. They do an amazing job and my dogs are always excited to see the staff…read more I have been using them for years first for Shih Tzu and now my Bernadoodle. I advise you to book your appointments well in advance as they are usually fully booked out for months.

I love the staff. They are very caring and professional. I never have to worry about leaving my…read morepoodle Miss Izzy, I know she is in good hands.

Both of my dogs are long gone now, but I realized that I had forgotten to leave a review for this…read moreplace. They are great. We would always book an extra large suite with patio access allowing the dogs to go in and out of a doggie door all day long and they had plenty of room within the suite and would have some yard/playtime, depending on their temperament. Every suite door has a paper with all the details about your animal and any special dietary restrictions or temperament issues so anybody dealing with your dog knows what's up before they even approach them. Our dogs were always happy when we picked them up.

TLDR: Pros: The staff is awesome; if you have a non-friendly…read morepet; splurge for the patio; great with medication; ongoing communication as needed; double checks preferences/needs at check-in Cons: 11 am checkout Shelton is not dog friendly and loves being outdoors, so I was looking for a place that provided similar comforts of home and lots of interaction. And a place that can handle all his medications. After several failures, I was referred to this location through Shelton's adoption center, One Tail At A Time. He has never been so calm and chill, leaving boarding, too bad I missed a video opp! Typically he is all ball of anxiety, this is also the first time he's gone straight to sleep after arriving home!! Checking in, the staff said, "if you don't hear from us, that is a good thing." I was a bit skeptical, but that was a true statement! They called when something was right with his poop when there was extra medication in his bag and to inquire about his toys. I appreciated the ongoing communication, and judging by the report card, he loved the team. I was side-eying the $88 a day (with a private patio), but it is worth the price (esp if your pet is non-animal friendly). The basic suites are spacious for a short stay.

I was trying to find an alternative to PetSmart grooming and I found it with Sit 'n' Pretty!…read more My dog Theo is very timid and very reactive to loud sounds but they were so sweet with him!! He is always super soft and got a super cute bandana on. Sometimes if they are busy then they take longer but I don't mind since I use that time to wash all my pup's beds and blankets and more. There's always parking and it's a very easy drop off. You don't have to make sure you book it the right way. You go on their website to book, https://www.sitnprettypalos.com/ . They don't use paw care anymore. Make sure to do that or they get busy and can't take the pet in.

I had my 8 yr old Shitzu , Elsa, bathed and groomed today. They did a exceptional job with her. I…read morewould highly recommend rhem for any and all grooming .

The employees were nice and accommodating. I was please with my dogs appearance at first glance. I…read moredid mention the choppy cut of his coat and they explained that away. However, once I got home I noticed the inprofections all over. His coat and face were cut close to his skin in spots and extremely uneven all over. I specifically said I didn't want to see skin. His face and ears were awful lacking uniformity. Also, the dog is white, obviously they didn't use whitening shampoo. His coat now has a yellow tint. He gets groomed monthly, wiped down daily and brushed weekly so he's being taken care of at home. I was looking for someplace outside of big box groomers and learned the shop was under new owners. So I gave them a try. Haven't decided if I'll go back it's a lot of money for subpar work.

I have a Old English Sheepdog groomed by Lynette and she did an amazing job, I had a bad experience…read moreat the last place I took her. My Willow is an 11mo old puppy and this was a wonderful experience. She looked absolutely beautiful! What a warm welcome we got when we walked in, everyone was nice and my Willow loved Lynette. She took the time to really give her an amazing grooming from head to toe. My Willow was so clean and had a beautiful haircut. So happy we have a groomer for life! Highly recommend this shop - OUTSTANDING!!!

Lauren did a great job with the grooming and care of my dog- the fluffiest I have ever seen my dog…read more She was also knowledgeable of how to make the pet comfortable during treatment that my dog was sensitive to (she hates the dryer).

My son's beautiful service dog was absolutely butchered at Ruff Cuts…read more I spoke with Lauren prior to services and specifically and clearly told her I wanted my dog's hair to be like a Labrador. I wanted her hair to be evened up and all the same length... like a lab's. On average a lab's hair measures 1.5 inches. Lauren said no problem, she will shave it. I said great and I left. I returned to find my dog absolutely butchered. She looked like a lion. Her head was left untouched, as was her tail. Her body was buzzed down to 1/4 inch. As seen in pictures below, her head was not blended at all. I kept my cool. I'm standing there with my autistic son, I'm talking myself down from crying. I paid. I left. My husband immediately brings our dog back to talk to Lauren. Lauren says this haircut was my fault. Lauren maintains that she told me the dog would be "shaved." She says the word "shaved" means crew cut, and I agreed to that. I believe she told me my dog would be shaved to resemble a lab's coat, as I JUST clearly asked for. This would be like going to the salon, asking to have your hair cut to your shoulders, just for the stylist to suggest and perform a crew cut instead. I am so upset, not only by the cut, but by the way this was handled. Lauren refuses to refund my money and says I can speak to the owner when she returns from vacation in a week and a half.

Love them! Bring my frenchie here as often as I can and he comes back nice and clean with trimmed…read morenails.

They have an on-line chat. When I asked them to give me a price on grooming, they turned around and…read moreasked me for my cell phone number. All I wanted was pricing. This is a scam to get people's cell phone numbers, and then most likely they will sell our numbers!!!

This place under new ownership. I took my cats and they treated them with lots of care. They take…read moreappointments. Great service and very clean. Highly recommend.

I just called there for an appointment amd I have been there prior. They canceled me with no…read moreexplanation. Just no appt for you. I called and the number went to voice mail. Poor customer service.

My husband and I highly recommend Palos animal hospital. My dog got very sick and it was a day that…read moreAT&T had no service. I went into the office and talked to one of the staff members that was able for us to see our vet, Dr. Sanke. He came out to our car to examine our dog and was able to diagnose her right away. She ended up on antibiotics and she is back to herself now. The Staff is always so helpful and amazing along with the Vets. I wouldn't go anywhere else.

I have the upmost respect for the entire staff. My mom and Dad started going here in 1978. There's…read morea sense of calm that surrounds me each time I walk through these doors. No matter what the emergency or non emergency my fur baby is in good hands. I would never put my trust anywhere else. I would drive 200 miles to take my beloved Yorkies here. 100% on point every time. I thank god this place is here. God bless the entire staff. Knowledgeable and guaranteed your in good hands.