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    Sandhills Chimney Service

    5.0 (2 reviews)
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    Services - Sandhills Chimney Service

    Fireplace cleaning

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

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    2 years ago

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    Bill B.

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    Tar Heel Basement Systems - Water pooling

    Tar Heel Basement Systems

    (42 reviews)

    So pleasantly surprised. My wife and I live in Raleigh, NC and needed immediate inspection of the…read morefloor, sub-floor and joist system. Residential Contractor assistance in the current Raleigh building boom is suspect, at best so, honestly, I was still suspect. Tar Heel Basement scheduled me, but I'd called back needing next day inspection in attempt to fix a tile issue. No problem, they'd said.. so they sent someone from their other operation to support me. Me! Thank you Tar Heel Basement Systems, for focusing on the customer and building a capable brand. Tar Heel Basement Systems representative met me onsite and we reviewed the area. He not only looked at the area in that part of the house, but advised me on my crawlspace and the other floors in the house. I could not have been more impressed. In the end, the gentleman said, "Sir, you're in good shape here, you have a clean bill-of-health". Perfectly done - Thanks Tar Heel, for your professionalism and swift support. Had this been my own General Contractor, or one of the many subs... well, I have no doubt that I would have instead been quoted a large-sum. Thank you, Tar Heel Basement Systems. Professional. Realistic. Honest. Ethical.

    We contracted these folks to repair our sidewalk. They consistently missed their appointment times,…read morebut once we threatened cancellation, they finally showed up (late). This was in 2025. Fast forward to now: They reached out saying that they wanted to come out to inspect their work from last year. Turned out it was just a sales pitch try to sell us more product. The sales person pointed out some shoddy work and said they would repair it under warranty. Now, crickets. We played phone tag for a while, but now they just won't reply. My issue is the dishonesty of claiming they wanted to "inspect their work" to make a sale, then run away when we ask them to make good.

    Sealed Solution - Is this a joke?

    Sealed Solution

    (11 reviews)

    To say that having Sealed Solution encapsulate our crawlspace was a nightmarish experience is an…read moreunderstatement. They encapsulated our crawlspace in May 2022. Sealed Solution contaminated our entire home and garage with fiberglass dust. We incurred SIX FIGURES WORTH OF DAMAGE to our home and personal property because of them. Our symptoms started off as allergy-like with irritated eyes, irritated throats, and coughing a little more than usual. This progressed to swollen lymph nodes (which we still have to this day), difficulty breathing, inability to sleep, chest/lungs burning, and skin feeling like it was burning as well. It got so bad that my partner had to go to urgent care where they did a chest x-ray and saw a white mass on one of his lungs. The doctor told him to stay away from the contaminated area (our house) or his symptoms would only persist and get worse. Not only did we have physical symptoms, but you could see all of the sparkly fiberglass dust on every surface in our home. Our countertops, tables, and every hard surface had a layer of yellow glittery dust (our old fiberglass batting in the crawlspace was yellow). After experiencing our initial physical symptoms and seeing the dust in our home, we alerted the owner of Sealed Solution that our house had been contaminated with fiberglass dust. We asked if the company would pay to professionally remediate the contamination, and we were told "no". We were also told that we may just be "sensitive" to fiberglass, and that he had gone "above and beyond" for us. After my partner's visit to urgent care, we again reached back out to the owner. We told him about the results from urgent care and told him to file a claim with his insurance company. So at the very beginning of June, we filed a claim with Sealed Solution's insurer. Because our house was no longer safe to live in, we started living in a hotel with our dog at the end of May. We had to live in a hotel for almost 5 months. In addition to our health being compromised, we had to throw away all upholstered furniture, clothes, carpeting, mattresses, linens, and everything else with a soft surface. We had to have the popcorn ceilings in our entire home scraped and the entire interior of our house painted. We had to have two abatement companies clean our house and both of our HVAC units, including all ductwork, replaced. The fiberglass dust came into our house through the ductwork in the crawlspace. There were visible holes ripped in the insulation surrounding our ducts, and it appears absolutely no measures were taken to check for or seal air leaks before the encapsulation process began. Sealed Solution did not use negative air pressure machines, HEPA air scrubbers, nor did they use HEPA vacuums to clean the crawlspace to ensure fiberglass dust, mold spores, or any other contaminants didn't enter our home. We were able to reach an agreement with Sealed Solution's insurer; however, because we were the third party in the claim and because of the type of policy, we had over $30,000 of depreciation taken out, in addition to not being reimbursed for all of our costs. We originally paid $7,606 to have our crawlspace encapsulated by Sealed Solution, and now we're out tens of thousands of dollars. We don't want any other family to go through the nightmare that we've been through. It is not worth your physical health, mental health, or losing tens of thousands of dollars. If you're going to have someone encapsulate your crawlspace, please make sure the owner of the company is actually on site daily and regularly supervising the sub-contractors. We have yet to receive an apology from Sealed Solution for their negligence in contaminating our home and putting us through this hellish experience. Even after the insurance claim was filed, Sealed Solution maintained that they did everything by code and went "above and beyond". If "above and beyond" means compromising your health, contaminating your house, and costing you tens of thousands of dollars, then I guess they did.

    After doing a lot of research and receiving several estimates. I used Sealed Solution. Matt has…read morebeen reliable in terms of getting the work done quickly and coming out to recheck the system to ensure everything is as it should be. He even tailored our system to fit our needs and budget. He also came out late on the weekend to make some adjustments to ensure everything was working correctly. I appreciate Matt's diligence and willingness to stand behind his work.

    Sandhills Chimney Service - waterproofing - Updated May 2026

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