To say that having Sealed Solution encapsulate our crawlspace was a nightmarish experience is an understatement. They encapsulated our crawlspace in May 2022. Sealed Solution contaminated our entire home and garage with fiberglass dust. We incurred SIX FIGURES WORTH OF DAMAGE to our home and personal property because of them. Our symptoms started off as allergy-like with irritated eyes, irritated throats, and coughing a little more than usual. This progressed to swollen lymph nodes (which we still have to this day), difficulty breathing, inability to sleep, chest/lungs burning, and skin feeling like it was burning as well. It got so bad that my partner had to go to urgent care where they did a chest x-ray and saw a white mass on one of his lungs. The doctor told him to stay away from the contaminated area (our house) or his symptoms would only persist and get worse. Not only did we have physical symptoms, but you could see all of the sparkly fiberglass dust on every surface in our home. Our countertops, tables, and every hard surface had a layer of yellow glittery dust (our old fiberglass batting in the crawlspace was yellow). After experiencing our initial physical symptoms and seeing the dust in our home, we alerted the owner of Sealed Solution that our house had been contaminated with fiberglass dust. We asked if the company would pay to professionally remediate the contamination, and we were told "no". We were also told that we may just be "sensitive" to fiberglass, and that he had gone "above and beyond" for us. After my partner's visit to urgent care, we again reached back out to the owner. We told him about the results from urgent care and told him to file a claim with his insurance company. So at the very beginning of June, we filed a claim with Sealed Solution's insurer. Because our house was no longer safe to live in, we started living in a hotel with our dog at the end of May. We had to live in a hotel for almost 5 months. In addition to our health being compromised, we had to throw away all upholstered furniture, clothes, carpeting, mattresses, linens, and everything else with a soft surface. We had to have the popcorn ceilings in our entire home scraped and the entire interior of our house painted. We had to have two abatement companies clean our house and both of our HVAC units, including all ductwork, replaced. The fiberglass dust came into our house through the ductwork in the crawlspace. There were visible holes ripped in the insulation surrounding our ducts, and it appears absolutely no measures were taken to check for or seal air leaks before the encapsulation process began. Sealed Solution did not use negative air pressure machines, HEPA air scrubbers, nor did they use HEPA vacuums to clean the crawlspace to ensure fiberglass dust, mold spores, or any other contaminants didn't enter our home. We were able to reach an agreement with Sealed Solution's insurer; however, because we were the third party in the claim and because of the type of policy, we had over $30,000 of depreciation taken out, in addition to not being reimbursed for all of our costs. We originally paid $7,606 to have our crawlspace encapsulated by Sealed Solution, and now we're out tens of thousands of dollars. We don't want any other family to go through the nightmare that we've been through. It is not worth your physical health, mental health, or losing tens of thousands of dollars. If you're going to have someone encapsulate your crawlspace, please make sure the owner of the company is actually on site daily and regularly supervising the sub-contractors. We have yet to receive an apology from Sealed Solution for their negligence in contaminating our home and putting us through this hellish experience. Even after the insurance claim was filed, Sealed Solution maintained that they did everything by code and went "above and beyond". If "above and beyond" means compromising your health, contaminating your house, and costing you tens of thousands of dollars, then I guess they did. read more

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After doing a lot of research and receiving several estimates. I used Sealed Solution. Matt has been reliable in terms of getting the work done quickly and coming out to recheck the system to ensure everything is as it should be. He even tailored our system to fit our needs and budget. He also came out late on the weekend to make some adjustments to ensure everything was working correctly. I appreciate Matt's diligence and willingness to stand behind his work. read more

My initial experience with Sealed Solutions was positive, Matt Garrett was quick to reply to my request for information and supplied a detailed description of what they would provide. The team that came out worked quickly and completed the job in the time frame given. Unfortunately, the customer service plummeted from there. Matt never showed up for the final inspection and until I had a schedule AC service I didn't realize there was a problem. The humidity in my crawl space on a moderately warm day was well over 70%. I reached out to Matt to discuss that and what the AC service person indicated was an incorrect placement of a fan. the installed. We had a pleasant conversation and he stated he would be out the next day to take a look at the space. He never showed up and didn't call/email or text. I reached out again, he again set up another time to come out and again, no show, no call. One more time, and again, no show, no call. When I reached out again, I got a multitude of text messages ending with "excuse me for having a busy week". In reaching out to other companies they were all confused as to why the large open foundation wall was never sealed placement of the tiny fan in an open to the backyard space. I'm still tallying the amount of extra money I have paid to remediate Sealed Solutions sloppy work and can't tally the frustration at Matt Garrett's childish unprofessional response to my request for his assistance in rectifying it. Find another service to complete the work you need done in your crawlspace. read more

Sealed Solution - Is this a joke? - Waterproofing Near Me - Clayton, North Carolina

Matt at Sealed Solution was absolutely wonderful to work with. After purchasing two income properties in Durham we wanted to upgrade the crawl spaces, deal with mold and rotting wood issues, damaged insulation, and some standing water. Matt came out and provided a thorough estimate which included tons of photos and a narrated video of the crawl spaces (very helpful as we do not live locally). He was up front and forthright about costs and ways in which we could save money. He put us on the calendar for several weeks out but hinted that if there was an opening he would contact to squeeze us in sooner. Thankfully there was an opening and he followed through with contacting us and completed both properties within about 4 biz days. My crawl spaces went from dark, dank, dingy spaces to bright, clean, and vapor barrier protected. I'm thoroughly impressed as is our property manager. We will definitely be using Matt and his team again for future properties. read more

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Back in July we contacted Matt Garett from Sealed Solution to get a quote for sealing & encapsulating our crawl space. I was surprised when he offered to come out for a free estimate on Sunday afternoon on Fourth of July weekend. He arrived a bit later than promised, but did call ahead, and did a thorough evaluation of our crawlspace. Afterwards he showed us the photos he took and explained the 3 options his company offers - vapor barrier, encapsulate the walls and floor but leave insulation on the crawlspace ceiling, installing a dehumidifier down there, or the gold package - remove ceiling insulation, scrub and sanitize everything, fully encapsulate walls and floors, new foam insulation on crawlspace walls, and cut into hvac ducting to make the crawlspace conditioned just like the upstairs. We did not receive pricing the same day, but 2 days later by email. Since health and air quality were our main concerns, we chose the gold package. Even after I pointed out that the square footage on his quote was lower than our house, he said he would still honor the quoted price. He had an opening about 2 weeks later, and his crew showed up on time and were courteous and professional. The actual work took more days than originally estimated, but I was very impressed by Matt's attention to detail. Even when I thought they were finished and things looked great, they spent several more hours making things just perfect. I love the air sanitizing uv light they put in the furnace, and the remote temperature and humidity monitor that allows us to see at a glance that everything is doing ok down there. It has been about a month since work was completed, and so far temperature and humidity are right where they should be. Overall we are thrilled with the quality of the job that was done, for a very reasonable price. read more

I contacted Matt Garrett of Sealedsolution.com to look at my crawlspace for encapsulation after one of the big-chain companies (Dave Ramsey's promo) actually laughed at me when I questioned their price quote. With Matt, the experience from the very beginning was completely different in the most positive way. Matt was courteous, professional and not at all pushy. He didn't try to sell me anything I didn't want or need. From his enthusiasm, I could tell immediately that he loves what he does and knew what he was talking about. Well... I hired Matt to seal my crawlspace and I'm very glad I chose him. What a stellar job he and his guys did, far exceeding my expectations. Now instead of a dank, dirty, damp crawlspace, it's clean, completely sealed and well lit. I would recommend Sealedsolution.com to anyone, including friends & family. read more

Great experience. Matt is a true expert in this field, easy to work with and extremely responsive. He was able to get his crew in here on a tight timeline and they did an outstanding job with a crawl space that needed a lot of help. Would absolutely recommend Sealed Solution for crawl space sealing and encapsulation. read more

Matt Garrett and his team installed a state of the art sealed crawlspace at a very reasonable price. Matt patiently walked me through the sealing options allowing us to make an informed decision. My friend is an energy expert and noted this was an exceptional job. Not only was the moisture barrier neatly done, but Matt also installed an adjustable vent in the air handler that allows crawlspace conditioning. To top if off, Matt installed a unique lighting solution with a blue tooth switch (no more dark corners), an insulated access door, and a smart phone enabled monitor to track temperature and relative humidity. Matt's enthusiasm for his mission is refreshing. I recommend Sealed Solution to anyone thinking about sealing a crawlspace or any other service Matt provides. read more

Matt Garrett and his crew are the best. They took on a crawl space that other companies wouldn't. The crawl space was so short that much of it was inaccessible. They made the entire crawl space accessible and cleared up all the mold, insect and moisture problems. They were also great with follow up to make sure our new sealed crawl space was performing as it should. We would recommend Matt to anyone who wants a beautiful sealed crawl space at a fair price from guy that's great to work with. read more

We had recently bought our house and noted from the home inspection report that the crawl space while sealed, had not been fully and properly completed. We contacted Matt for an estimate and he responded right away. After evaluating the crawl space he outlined a plan to complete the work and provided a very reasonable quote. When instructed to proceed he was able to quickly line up a convenient date. He and his crew showed up right on time, had the work completed when projected, and gave me the cleanest tour of my crawlspace I could ever ask for. What stands out for me though, is the level of thoughtfulness in how best to seal the crawlspace, the attention to other details, such as installing an input vent from the outside for the furnace that previously was drawing air from the crawlspace (in code at the time house was built, but no longer in code today), and adding insulation and a air seal to the access door. The final item I wanted to mention is the temp and humidity monitor he placed in the crawlspace that let's us monitor the environment from the comfort of our kitchen. All in all, we are very satisfied with the work, our contacts with Matt and his crew, the responsiveness from start to finish, and the value. read more

First of all, this will not be a nice review. We asked for vapor barrier, wrapped pillars in crawl space, debris cleared including tree roots, trash and rocks. It states that fallen insulation will be taken away and new insulation installed in its place. 1 guy doing most of the work in this HOT NC day over a week ago, they left a mess at the door to crawl space, in the yard & driveway for my husband to clean up. They did not wrap the pillars in crawl space as showed in ad, they took away fallen insulation, but did NOT replace it with new insulation as was promised by Matt! He said " the insulation is on another truck in Holly Springs, I'll get it to you in a week when I'm out this way"!!!! Really??? We gave both of these 2 men ice cold bottled water, showed them every kind of courtesy and still NO insulation!! My husband the other day bought a throw away hazmat suit just in case he came back with the new insulation??? Matt also said he'd install it himself when he came back. Not seen him nor the new insulation! WE ARE NOT HAPPY CLIENT AND WE DO NOT RECOMMEND THIS COMPANY TO DO ANYTHING!!! They do NOT stand by their name, their promises nor their customers!! Signed Charles & Laura Keenan read more