I awoke one morning to the sound of a sprinkler zone that should have been off for hours.  All…read moreattempts to shut the entire system down failed and I was left literally digging and clearing debris to find my Backflow Prevention Assembly.  Only one of its two valves would turn, with the help of a wrench no less, but it was enough to temporarily stop the entire sprinkler system. Enter George and  Diamond Irrigation & Backflow in Austin.  I sought out George specifically because he is a licensed Backflow Prevention Assembly Tester (BPAT), licensed by the Texas Commission on Environmental Quality (TCEQ) and registered with Austin Water Utility.  George responded quickly, he and his crew were onsite in less than 24 hours, and everything was competently replaced.  George even checked the remainder of the system and proactively replaced sprinkler heads and gave me a heads up about a station I needed to keep an eye on.  I really appreciated the consultative service and the price was fair and reasonable.

Incredibly smooth and honest service. George came out, diagnosed the irrigation problem, and…read morerepaired it within a couple of hours. I was shocked at how affordable my invoice was while the level of professionalism and courtesy was admirable and I look forward to a long relationship with Diamond! Highly recommended!! Thanks George!!

Requested an Inspection and minor leak repair…read more Cost effective, professional, and courteous.

I wanted yall to know the issues I had with my appt. 1st I wasn't given notice before he got to the…read morehouse, when I returned his call- Zane- he said he wasn't told to give me notice- rude. I showed up less than 5 min later. After running the cycles he tells me of the 2 issues. He totally didn't see the head on the backyard sitting by the pond. If I hadn't run the sprinklers prior I wouldn't have known. No apology for missing it - unacceptable. I let the company know these issues and they just said sorry- people make mistakes.

I was impressed by the firm--they spent a lot of time with me explaining the problems and checking…read moreto see what my objectives were. I had been using another firm, the most highly rated service here--and they would come annually for ten minutes to "check the irrigation system" and give me almost no feedback but charge me a lot. Bluebird was very different--you could tell they knew what they were talking about, cared about irrigation systems, and wanted to help me do what I wanted. Bluebird was professional and organized and came and left when they said they would. My system is 12 years old and has had some less than satisfactory hacks--and it needed work. Bluebird wasn't cheap but they were upfront about everything, presented estimates for the needed work in stages so I could fit the work to my budget--and explained clearly what they were doing and why. They also made some changes at the end for free when the water wasn't quite doing what I wanted done. I will hire them for yearly evaluations and call them if I need additional work. I highly recommend them.

Keith was on time and very helpful. He checked and tuned all my sprinkler heads and lifted a few of…read morethem and capped a couple. My lawn is getting a lot more even watering now and I am not wasting water. Totally worth it. Will have them come and check my sprinklers at least once a year.

I couldn't be more impressed with my experience! From start to finish, everything was seamless. The…read moreonline appointment system made scheduling incredibly easy, and I was able to request an appointment in just a few minutes. Shannon was also wonderful to speak with over the phone--he was so friendly, informative, and made me feel confident that I was in good hands. Michael Gutierrez , the irrigation repair technician, went above and beyond. He was able to come out and replace my irrigation controller the very same day I requested an appointment, which completely exceeded my expectations. He was professional, knowledgeable, efficient, and took the time to ensure everything was working perfectly before he left. It's clear that he takes pride in providing outstanding service. I really appreciated their upfront estimate before I approved any work. Exceptional customer service like this is hard to find these days. I highly recommend this company to anyone needing irrigation services, and I will absolutely be referring them to my friends, family, and neighbors. Thank you for making the entire process so easy and stress-free!

The only positive here was that they came out quickly and were friendly and punctual. All I needed…read morewas to get his own one in my front yard working I know it had power and I know water was getting to the sprinkler head, but the heads were not popping up. And doing my own research it really looked like it was a solenoid that needed to be replaced. These guys wanted to not only replace the entire valve but dig a huge hole in my front yard and cut pipe and were going to charge me $300 for the parts and another $338 per hour for the labor with tax it came to $739.35!!!! I got a second estimate and William over at Fresh Yards Landscaping came out quickly, was friendly and punctual, and was able to simply replace the solenoid from Home Depot for a grand total of $77 including labor. Do yourself a favor and don't go with these guys. Instead, reach out to William.

We needed a full front and back irrigation system installed…read more Gave us a price and timeline and did exactly what we asked for, I'd definitely recommend and use again.

Austex Sprinklers installed landscape lighting in my back yard. I trusted them to do this work as…read morethey have been servicing my sprinkler system for years. They always fix the issue the first trip. They aren't the most inexpensive, but I don't care about that. I care about the issue being resolved. Well, their landscape lighting installation was on par with their sprinkler work. They did a fantastic job and the lighting looks better than expected. They have earned my business for a lifetime and we are thrilled with the results.

It has been a plesure for many years to know Santiago. He…read moreis an expert in his field; he is a gentleman; and, he is a fine person. He is also kind. His work with our system has always been amazing. Santiago is always welcome in our home. Tim

Excellent repair experience, with friendly expertise! I was…read moreable to schedule on short notice, and get my system working.

Really impressed with the dedication and hard work put into resolving my sprinkler issue. He didn't…read moregive up until the job was done right, and that kind of commitment is hard to find. I truly appreciate the effort -- will definitely be calling again!

We had a leak in our irrigation system on a Sunday, and it was nearly impossible to get anyone to…read moreanswer. Justin responded right away and showed up quickly to take care of the issue. He fixed the problem efficiently and was extremely professional. Outstanding service and a huge help--highly recommend!

The work was performed by Arturo and Jose. Two nice gentlemen. Arturo displayed good knowledge, and…read morethey sincerely sought to fix the issues. Home care can be an expensive thing, yet things need to get fixed. I'm am satisfied w the work. Lately w the weather, the sprinklers haven't been used, but I expect good results once they are used. Good job men

So when aerating my lawn, I punctured a pipe. I contacted several businesses, and they all gave me…read morevery high quotes, including for diagnostic tests, for an issue I diagnosed. Then I got in touch with 360 Central Texas Services, and I told them exactly what the issues were. They gave me a great price and then showed up to repair it within 20 minutes. Good price, good service. I highly recommend.

I have utilized Cox irrigation on my land in Coupland TX. They are wonderful. They provided great…read moreinstruction. They provided great work on my farm in an irrigation and bubblers for certain trees in my area. They have done an outstanding job and implementing my irrigation sprinkler system. I also would say that they've gone above and beyond to help fix a problem that was extremely helpful for my farm and important to me.

I rarely write reviews, but my experience with Cox Irrigation was bad enough that others should be…read moreaware. Earlier this winter, I properly winterized our irrigation system using the blowout method. Not long after, we noticed unusually high water bills and suspected a leak. We brought in a plumber to inspect the house and Cox Irrigation to check the irrigation system. The plumber ultimately found the issue--a water heater problem--but Cox Irrigation told my wife (while I was out of town for work) that they found no issues and left. A few weeks later, Winter Storm Fern hit. Shortly afterward, we discovered a major irrigation leak. That's when we realized Cox Irrigation had turned our irrigation system back on during their earlier visit--and left it on--meaning the system was no longer winterized going into a freeze. We had them return to provide a repair estimate. They identified cracks in our previously intact above-ground backflow preventer but completely missed the larger leak. My wife approved a $1,300 repair based on their assessment. As I became more involved, it became clear that Cox Irrigation's actions may have directly contributed to the damage. I contacted the company to raise this concern and ask for a reasonable adjustment to the bill. Instead of any attempt at resolution, I received a call from the owner, Joe Cox, who responded with a profanity-laced tirade. He dismissed our concerns, claimed we couldn't prove anything, and hid behind the fact that the repair had already been approved. He then escalated things further by threatening to come onto our property and remove the backflow preventer--despite me clearly stating multiple times that we intended to pay the invoice (that actually breaks three laws in Texas). This was not just poor service--it was deeply unprofessional and aggressive behavior from the owner of the company. At no point did he attempt to listen, de-escalate, or provide even basic customer service. Between the apparent mishandling of our irrigation system, incomplete diagnostics, poor communication, and the owner's conduct, I cannot recommend Cox Irrigation to anyone.

Wow, what an amazing experience. Stan was easy to connect with from Yelp…read more Older house we bought - inherited sprinkler issues :/ He was very communicative. Answered all questions I had. He came out a few days later and did an AMAZING job. Located the valve boxes, did the repairs, gave helpful information about the issues/repairs. Honest and good pricing. Junior was such a great employee too! Highly recommend.

Accepted the job, and I provided the address but never called or showed up to make an appointment…read more Waste of time.