This is my second experience with System Pavers. My original project was completed, as expected,…read moremany years ago. We were very happy with the results and have enjoyed our outdoor living space tremendously. Three weeks ago, we returned from a weekend trip to find a water pipe had leaked under the paver deck. I called System Pavers and they sent Adrian to our location to determine if the issue was covered by the warranty. Adrian quickly coordinated the work to repair the leak and reset the pavers. In addition, I suggested we walk the property. Adrian quickly noticed a couple other areas that needed attention and those issues were also repaired. Adrian and his worker, Manual, were professional and focused on the work. I recommend System Pavers for the original project and the warranty follow up work. They stand by their product years after installation.

From meeting for a quote to completion of the project , System Pavers did a Great job with a great…read morequality and great customer service! Robin Everhart our designer, Ryan Travalini our project manager, Ben and his crew all executed what we wanted, turned our space from mixed of concrete, dirt and mulch into whole area paved and designed into what we dreamed of. They also accommodated some changes along the way without any issues. On the very first day, Robin designed our backyard per our vision, listened to what we wanted and took our budget into account. He was very nice and was able to revise the design multiple times to what works for us functionally and aesthetically. Ben and his crew was amazing and cleaned up thoroughly each day. Ryan our project manager was present everyday to ensure the team had what they needed and anything we wanted was addressed. He was easily reached and pleasant to interact with, checking in with us every step of the way through text and call. It has been about 2 months when our outdoor space was done and to this day, he's very responsive to our text for questions and made sure we are 100% satisfied with our pavers. And that is what we call great customer service. We love our yard. It looks absolutely stunning. We couldn't be happier.

Our experience with Justin's Professional Landscaping was very disappointing. We encountered…read moreserious workmanship and installation issues that could not be resolved directly with the contractor. We contracted for landscaping work, a redwood pergola, patio cover and a cement patio for just under 30k. We ended up having to file a complaint with the California Contractors State License Board (CSLB), and after an independent inspection and mandatory arbitration, we were awarded $18,140 for the cost of repairs. The contractor ultimately paid the award in full to avoid loosing their Contractor's License and possibly their bond. Unfortunately, the arbitration process took almost a year and required significant time and effort. We would never use this contractor again but if you do, we would highly recommend that you perform thorough due diligence, make sure the contract spells everything out in detail to include specific dimensions, types of materials, etc., keep detailed records throughout the project and if any issues arise do not make any additional payments until all identified issues are resolved.

TLDR; My project suffered from poor planning, inadequate oversight, and unacceptable workmanship. I…read morewould advise others -- especially first-time homeowners -- to proceed with caution and consider other contractors. It took me over a year to emotionally recover from the trauma of working with this business as a first major renovation project. --- Long story below As a first major home improvement project (front yard and driveway remodel), I hired a separate professional designer, had 3D renderings made, selected materials in advance, and clearly communicated the desired aesthetic and expected quality to all bidding contractors. Justin's Professional Landscaping had strong early reviews and was responsive at first. I agreed to a contract requiring over 25% upfront payment (which I now regret). Key issues I experienced: - Repeated requests for payment before corresponding work was completed - An uncomfortable incident where the foreman (Justin's father) came to my home on an off-day claiming he hadn't been paid, despite my having already paid Justin. - Poor daily cleanup, resulting in my HOA issuing a notice - Minimal on-site supervision by Justin - Workmanship issues (photos available), including: A unleveled wall that started leaning forward shortly after installation, uneven capstones and a section creating a tripping hazard, poorly graded and uneven pavers, joint sand not installed promptly, and walkway that was not correctly aligned with my front door. By the time these issues surfaced, I had paid about 90% of the project cost, yet the work was incomplete and did not meet reasonable expectations. A revised scope was attempted for the wall only (against my better judgment), but supervision and execution problems continued. After observing additional mistakes, poor practices and lack of control over the crew, I terminated the contract.

Stephen is truly a master at his craft. We've loved his work and designs so much, we've now done…read moretwo yards with him! We specifically enjoyed Stephen's approach because it was so "design" minded, compared to other landscaping companies that want you to have your own plan/design in mind- Stephen really takes the time to think through what you want, translate what you're looking for, and put it into a design that really works both aesthetically and functionally. He didn't hesitate to let us know when something we said we wanted, actually didn't match up with our goals - I appreciated the honesty and transparency.

Our backyard was a clay bound mess. If it rained during the winter, sorrel and other weeds would…read morecome out in the spring and it would become a hay field filled with knee high weeds. By the time the warm weather came around, our hardy weeds would wear down to a brown dust on top of packed clay soil. We might have tried parking cars on the hard pack. It was a hot dusty mess. When the rain came, one day of rain could turn the hard pack into a morass of sticky gooey mud which was hard to clean off the feet, and hard to clean off the dog. Our backyard was unusable about 3/4 of the year. Finally, we had a couple of slopes in the backyard that were a challenge to know what to do with...it was not an easy place, full of work. The best thing (among many) is that Steve is knowledgeable about plants, how they respond to the weather, and where they will grow. He is also willing to work with you, listen to you, incorporate your ideas, convictions, wishes and desires for the planning of your landscape. I do believe Steve was tired of seeing our number on his caller ID when we called, but he always got back to us, answered our questions and made adjustments as he went. We were definitely heard in our wishes. LIving Earth Gardens handled our soil construction (where they turned it from clingy, muddy cement to soil that would grow stuff) They cleared brush, the planted trees, fruit trees, and put in a drip system to help us water it all. From start to finish they had the tools and know how. They also put in some stairs to make the slope navigable. You will find the whole staff energetic, positive and conscientious. We are pleased with our yard and the effort that was made to get us there.

We moved to our new house a few months ago and had a good amount of apprehension submitting our…read moreplans to the HOA approval committee - you hear the horror stories often. After interviewing three designers, we chose Ian and I'm happy to report that our plans were approved within 48 hours of sending them to the board. One neighbor, who used to serve on that committee, said "these are the most detailed plans I've ever seen". Ian's attention to detail had to have been a major factor in their decision-making process. What we liked about Ian was: he was able to easily and quickly share examples of other designs he had created; he told us that his fee would include revisions, he wouldn't nickel-and-dime us; and he has established relationships with many/all contractors that we'll need to complete the work. I'll update this review as we go through the process...we're only at the approval stage now. We need to have a good portion of the backyard demo'd before the work can begin. But so far, so good. Ian has delivered what was advertised.

Ian Hall and his team at Hall Landscape Design were fantastic! Ian was a very good listener,…read morequickly drafting an accurate layout based on our input. He put us in touch with very knowledgeable contractors and was always very responsive to our needs. Highly recommend! ~ Christine

I had Legacy Landscapers do 2 separate projects and they did a fantastic job…read more The first project we had weeds growing in through the rock landscaping in our front yard. I had asked that we need to replace the barrier underneath. The got it done in about 2 days. The 2nd project we had grass installed in our backyard and get the sprinklers working again (previous owners never got it fixed, so I'm glad that it wasn't any major work). They did it all in one day. They did a fantastic job - so fast, but most importantly, great quality and such good value. I would hire them again for future projects and highly recommend them to others.

Cristian was responsive, professional, and easy to work with. He immediately gave me a quote for a…read morefence replacement and DG installation after visiting our property. After getting two more quotes we decided that we liked the price and interaction with Cristian the most and went forward with Legacy Landscape. After four full days of work, our backyard was transformed and it turned out to be exactly what we wanted and more. We appreciated his input and experience throughout, and the crew was very friendly and hard working. One of the crew members was actually his dad, who always had a smile on and walked us through the progress when Cristian wasn't around. They deserved 5 stars and we would definitely use them again!

The work done by Ismael Landscaping & Maintenance was decent, however, he never finished the job…read more Ismael and crew installed stone on my patio. He promised to return and seal the stone and grout and never did. It's been almost 3 years. I called, I emailed at least 3 times. NO reply. His business communication skills need refining. Use caution if you hire him. My mistake...don't pay in full until the job is done! I do not recommend Ismael. Chris Fairfield, CA

Ismael and his Crew are Great! Great Professional work,…read moreDependable and Fair Prices! Highly recommended for ALL your Landscaping Needs!

My wife and I worked with Linda on landscape plans for our front and back yard. The landscaping was…read morecompleted in March and we are incredibly delighted with everything Linda designed. We met with Linda several times during the design process, and while the design is both professional and modern, it is clear that she incorporated our personal feedback in very thoughtful ways throughout the yard. Our back yard had existing walls and hardscape that would have been costly to demolish and landscape from scratch. We were impressed by Linda's ability to frame her design around the existing infrastructure in clever and resourceful ways. Using Linda's design, the contractor was able to repurpose masonry blocks and rock from unused parts of the yard to totally transform another part of the yard. Equally as impressive, Linda tailored her design to our budgetary constraints, and the contractor's estimate came in on-target. The plans Linda produced were accurate, easy to read, and beautifully artistic. The contractor had very few questions for us about the design, and Linda was on-site a few times during construction to check on the progress. We used a contractor recommended by Linda, and were impressed by their teamwork on the project. A couple months after completion, the plants are in full bloom and the yard has become our favorite part of the house, by far! The landscaping is low-maintenance, and since Linda used mostly drought tolerant plants, our water usage is surprisingly low given the vibrant growth. We would highly recommend Linda to anyone looking for landscape design, without question.

We had a great experience with Linda, owner at Sunrise Garden Design. She patiently listened to our…read moredreams and desires, and helped us land on a backyard design that was practical and beautiful. She clearly communicated her expertise and when our questions drifted to the actual execution of the work, she would always say "that is for the contractor to decide". While some may think this response abrupt or uncaring, Linda is clear in what she does (design) and does not do (installation). We did end up tweaking some design elements to lower installation cost but overall followed her plan. Even when we asked for different plants after her main design was completed, she helped us out at no additional cost. It was a good learning experience for us and we are happy with the final result. Thanks Linda for your great service!

I just had my front lawn redone and Alison created the plan. I had a pretty small budget and…read morerelayed the number on her answering machine. I wasn't expecting a call back... Happily, Alison did call back! Alison was awesome to work with! She created a beautiful lawn for us within our budget.

I wasn't going to leave a review but the more I thought about the conversation I had with Alison,…read morethe more I thought I should write a review. My husband and I love gardening and want to put in a greenhouse and fire pit seating area in our front and side areas (we are on a corner lot). We both are professionals who work in SF and have different taste so we thought we would hire a professional landscape designer to give us cohesive design. I got a referral from Vince's Landscaping (great company) to Alison from Simply Perfect Garden's. I gave her a call and she was lovely at first until she found out I live in Rodeo, CA in Contra Costa County. She instantly said, "I usually work in Walnut Creek, I mean, I barely have time for my family. I don't have the time, I'll find you someone more suitable for you". I was blown away at her response. We were on the phone for only a minute and a half when she says all this. Rodeo is closer to Benicia than Walnut Creek and is in the same county but this is know as a blue collar town. I'm sorry to hear she doesn't have enough time for her family but this is her business, no one was asking her to do it for free and as a person who represents workers like gardeners in Golden Gate Park and Silverado Country Club, I respect people who work in horticulture and know their value. To me it sounds like she has a problem with being able to control her own schedule but a larger problem with stereotyping and bias. Mind you, it's Martin Luther King Day. So if even you have a million dollar home, if it is in an "undesirable" zip code, don't bother calling this company.

Owen is a great communicator and problem solver. He put together an excellent plan based on our…read moreinitial Yardzen design, keeping in mind budget and practicality. His team is top notch and they work quickly and efficiently. He coordinated seamlessly with our pool contractor as well. No surprise costs or expenses. Highly recommend.

I HIGHLY recommend Owen and his team at Keystone Landscaping!! They did an incredible job…read moredesigning (thank you Kelly Crandell!) and landscaping both my front and backyard. I was working with a separate pool contractor at the same time, and they coordinated around that seamlessly. They were efficient, professional, and impressively clean throughout the entire process. Jose, the foreman, was fantastic to work with. He communicated clearly, was extremely kind, and made the whole experience smooth and stress-free. The work turned out beautifully and am getting compliments from friends and neighbors. If you are planning to get to landscape your yard, do yourself a favor and have Owen and his team at Keystone Yards do it for you!!

Jose did a great job clearing weeds on our bank that runs along the side of the house and along…read morethe back fence in the open space. Raked it all up and into the green can. Thanks Jose.

I hired Jose to clean up my yard and to spread mulch. He would not give me the quote to do the…read moremulch until after he cleaned up the yard. While cleaning up the yard, he didn't have enough room in his truck to take everything to the dump, so he had to make a second trip. He charged me an extra $100 (over the amount quoted) for the second trip even though it was the same amount of debris that was there when he gave me the initial quote. He didn't tell me how much mulch to order because he didn't know how much for the size yard. Instead, he gave me the square footage of my yard and left it up to me to figure out. No big deal, I plugged the numbers into a calculator I found on the internet. The price he quoted for the mulch was very high in my opinion but I have a steep hillside in my backyard and didn't want to drag all that mulch up by myself. He said that he would spray the ground for weeds before spreading the mulch. He did not. I am already getting weeds all over my yard (1 week after the work was completed) and I don't even have any sprinklers in any of those areas. I texted him to ask when he will be over to spray the yard to kill the current weeds and prevent any new ones (at least for the summer), he called me and denied saying that the spraying was included and that he could spray but it would be extra. No thanks, Jose! He charged $600 to spread mulch in the front yard (which is flat) and it only took him and one worker 3 hours to complete. At $200/hour, I would rather spray the yard myself. If you hire this company, get everything in writing. Also, he only accepts cash which seems kind of shady to me. Jose, are you reporting your income to the IRS or just pocketing the money under the table? I wonder if I can report the money I paid you to the IRS so that you have to pay taxes on your income like the rest of us have to!