Really appreciated the service given by Jason and Olivia! Jason diagnosed the issue with our washer…read more& Olivia patiently worked with me to understand my options for repair. Although we ultimately decided to replace the washer, their service and very reasonable fee was greatly appreciated.

In and out quick. Was able to fix the fridge issue. Issue reappeared a couple months later but was…read morefixed under warranty

I had a truly fantastic experience with this company and cannot recommend them enough…read more Before calling Tom, I actually had a technician from a different appliance repair company come out to look at my machine. That first technician showed up with zero interest in doing the job, offered no real help, and clearly didn't want to be working. Frustrated, I decided to call Tom's Appliance Repair instead, and the difference was night and day. Tom, the owner himself, showed up to handle the job. His customer service was absolutely outstanding. He was incredibly knowledgeable, diagnosed the problem quickly, and took the time to explain everything clearly. It is rare to find this level of professionalism, expertise, and genuine dedication to helping customers. If you want the job done right by someone who actually cares, skip the other guys and call Tom. Five stars!

I decided not to repair the refrigerator. Tom was very honest in his assessment and recommendation…read moreto replace instead. He also recommended a Pho place in Vacaville. He didn't disappoint in his suggestion!

Messaged Juan for a washing machine fix, was not draining. Juan messaged back to availability…read morethat same day. Showed up and diagnosed the problem within minutes. Great great service, had the replacement part with him (a pump) and got us back working in less Han 30 minutes. Great value!! Chose him for his stellar yelp reviews and am so glad we did. If we ever have any appliance work needed, Juan Juarez will definitely be our go to!! Thank you so much!!!

"Appliances Juarez" was a great experience and Juan was able to repair my washing machine in a…read moretimely manner and for a reasonable price ! He returned my message promptly and was able to come out the next morning ( on a Saturday!). He provided education on future washing machines if I ever had to purchase a new one .. so glad I didn't need to . I highly recommend this company ! Thanks again, Juan !!!!

Put in a Yelp request at 9:30am, dryer was fixed by 12:30pm…read more I was able to communicate with Alex about the problem and he gave me a potential solution and price before coming out to look. He was kindly able to come out after completing another job nearby and inspected the dryer. He confirmed what I suspected was wrong and had the part with him to fix it. Price was very reasonable (and better than some other quotes I got on Yelp) especially when you consider him being able to come out on short notice. Now we don't have to buy a new dryer! I would recommend Alex to anyone looking for appliance repairmen.

Finding someone to fix an appliance is daunting. I contacted LG for a referral for a repair to my…read morerefrigerator and the recommended Linet. Everything was great; communication, knowledge, friendliness and cost.

My old kitchen aide stand mixer is like brand new. I couldn't be happier. Definitely recommend Mr…read more Fixit!

When my KitchenAid fixed-head stand mixer started making horrible grinding sounds I called Mike…read more He was very quick to respond and I was able to bring it in the same day. I mentioned that my husband's birthday was coming up and wondered if it would be ready by then, but I could see there was plenty of work ahead of mine. I was thrilled to get a call the day before his birthday to hear it was ready for pickup! With new gears, lubrication, lift adjustment and paint touch up it was gorgeous! Using it was delayed by some life events, but yesterday the promised cake was created and I'm here to tell you that mixer never sounded or worked better when it was brand new! I creamed butter, sugar, and cream cheese and it actually picked up all ingredients and did it perfectly! Absolutely thrilled with the work. Thrilled to keep it going without ending up in the landfill. I have a "new" mixer for many times less than the cost of an actual new one and anticipate many more years of use. Now I'm looking around at what else might need repair... But until I get back, you should help him stay busy. Highly recommend Mr. Fixit!

Wonderful professional warm service from beginning to end. I spoke with 2 different customer…read moreservice reps, Amanda and (it kills me I can't remember her name) they were so warm and attentive. I was told the tech would arrive between noon and five and Joe Denning just left at two. He was friendly, kind to my dogs, non judgemental about the ickiness of my situation, stayed to test out my machine, and provided simple solutions for maintenance. This was for my washer. I will absolutely call them back for any future needs and recommend them to everyone!

Very responsive. Reasonable prices and quality work. The service technician was professional and…read morearrived as confirmed.

After running out of options on attempting to fix the dryer I looked around for some local…read morerepairman. After looking on YELP like I always do first I found this business. I called and asked if they could come out, unfortunately Mario was unable to come out for a few days. So I asked him a quick question and after about 15 mins on the phone and sending over some photos WE found the the issue!!! It was a bad heating element. Mario even told me where to go to find the replacement part. If I EVER need anymore assistance with my appliances I will only be giving my business to him. Feel better soon Mario!

Stove at my parent's house was not working properly. The flame was very weak. Drove my Mother…read morecrazy. So I called Mario and we made an appointment for noon. He was there BEFORE the assigned time. I'm a stickler for punctuality. Showed him they problem. He got to work. And within 15 minutes (less actually) Mario was done. The flames are like new. He even checked the fridge and the lack of ice maker working. He showed us what was wrong. Instructed us to order the part and call him when it would arrive and he'd install it. Would highly recommend Mario. Punctual, efficient, knows his job, doesn't charge an arm & a leg, and very respectful. Thank you Mario!

I needed a repair of my washing machine. The clip on the door was broken. The service man came and…read moreordered the correct part. He took the machine nearly completely apart and installed the new latch correctly. The price was as reasonable as could be expected. Today, the same service agent came for a repair of the ice maker in my refrigerator. He told me to try ordering a new filter first. Affordable Appliance accepts partial payment. I appreciate that since I've needed other expensive household repairs this month. Matt, the service agent, is very friendly to my dogs as well as being very competent.

Called and set the appointment. Arrived in the agreed window…read more Performed a thorough assessment on our washing machine and although it was not good news provided us options. We concluded a new machine was the best way forward. Would certainly call again.

I've been dealing with this company for over a decade. My refrigerator just went out. Went down to…read morethe store in Napa model I wanted they did not have it in stock. I am using an ice chest and my old refrigerator is defrosting. They sold me the floor model and took very good care of me. their professional installers out the next day picked up my old refrigerator put in a new one couldn't be happier.

Our beloved refrigerator had a good run but sadly went kaput! We are so glad we chose Pearson's…read moreAppliance in Napa. We will return to purchase all of our future appliances because they stood by us and made sure we were happy with our purchase. Pat Pearson's father started the business over 70 years ago and currently, with three stores and four generations later, they are still going strong. In fact, his grandson was wheeling in a washer when we were there and asking grandpa where to place it. PRODUCT They have a good selection of brand name appliances. Choose basic functionality, energy efficient, and/or luxury appliances. SERVICE AND KNOWLEDGE This family run business cares about giving top notch, personalized service. Seriously, it was so refreshing. They understand the products they are selling, give honest feedback, and take all the time with you that you need. Big box stores and online purchases will not go to bat for you and your family like a locally run business. Our vision blurred and our eyes crossed from an overload of information about refrigerators - if it wasn't for their help, we would still be looking at one gray fridge after another with a glazed expression. DELIVERY Pearson's work ethic and level of service continues during delivery. I learned that all of their delivery guys are employed by Pearson's. They handled the appliance and our surroundings professionally and with care. They were personable and it was a pleasure to welcome them into our home. They even installed the ice maker as a courtesy for us, which was not included. CONCLUSION I cannot say enough how refreshing it is to find a business that actually cares, can hold a conversation, and give excellent, knowledgeable service. It lifts my spirits. Thank you Pearson family for what you do!

Horrible service! The tech said that he would return and…read morefix our dishwasher and replace a part on the top rack. He no showed and we still have no dishwasher! I would not recommend this company!

In June 2025 we searched for an oven repair project on Yelp. The oven was overheating and the door…read morewould lock as a result. Food inside would burn. Error codes appeared and were provided to Peter who responded timely. Over time Grant and Peter both came to our home and attempted to repair the oven. Both were cordial, on time, and left the place clean but neither seemed to have the knowledge or capacity to complete the job. First visit: Grant spent a considerable amount of time researching the error codes and how to proceed using his electronic device (phone or tablet). He replaced a small part and the oven worked a few times then the problem reoccurred. We requested a more experienced tech come out and the owner (I believe) Peter came out. During that second visit Peter suggested rebuilding the motherboard. After months of waiting we received a text that the motherboard had come in. Peter reinstalled the motherboard on the third visit. During our Thanksgiving meal preparation on Thanksgiving Day the problem reoccurred. We called and sent a text in desperation - advising our ham was in the oven. We didn't hear back. We received a text message on 12/1/25, stating they were closed for the holidays, and asking if we were able to get our oven fixed? During the fourth visit Peter didn't know what else to do, and offered to install a new oven or refund the amount of the service call. He sent a quote for over $2100 for a new (low end) Whirlpool wall oven (our current oven is a slide in) which included installation and haul away of the existing oven. I had done some research and determined that that price was greatly inflated so on 12/12/25 we accepted the offer for a refund for the service call of $477. We finally received the refund via Zelle on 1/14/26, after numerous follow up attempts in writing and by phone. Based on this experience it doesn't appear their skill levels go beyond maybe simple repairs or installations. Both Grant and Peter admitted that a lot of the work they do is for home warranty companies. The integrity however is a bit bothersome - the delayed refund, lack of communication pertaining to its status, a lie from the office staff stating an email was sent on 1/5/26 asking if we had Zelle, accepting a job they weren't equipped to complete, and not having on-call response for emergencies. Sorry I can't recommend at this time.