I highly recommend this florist to anyone who needs flowers in the area. I called the same morning to have roses delivered to a guest at Soboba Resort, and they were able to take my order that day. They were incredibly polite and took the time to explain the arrangement in detail, even though I was ordering over the phone without any photos for reference. The flowers were delivered within hours, and they followed all of my requests from start to finish. The arrangement turned out beautifully and they even added an extra touch and send the arrangement with balloons. Great value, great service! read more

San Jacinto Florist - Florists Near Me - San Jacinto, California

Service was rude and inconsiderate. The owner was very rude after I asked to replace some of the roses with fresh ones since the ones placed were welted and my event was the following day. She refused to replace so I asked for a refund and I was not going to take them and she also refused. read more

I'm sad to see such negative reviews because I had a great experience with San Jacinto Florist. I recommend going into the shop and discussing what you are looking for. I met with the owner and showed her different pictures I liked and she gave me her recommendations. The bouquets came out beautifully and I will definitely be a returning customer. read more

San Jacinto Florist - Bouquet - Florists Near Me - San Jacinto, California

Very rude! Terrible customer service! I ordered from "you flowers" the "valentines bouquet" once they arrived I was disappointed with the amount of greenery used in substitution of flowers so I email the company ( you flowers) asking for a solutions, not even looking for a refund but maybe some extra flowers to complete the bouquet. I received an email back stating I'd receive a 20% refund and stating the owner was very sorry. Shortly after receiving that email the shop owner calls me to tell me how I am "rude, wrong for complaining, that I should've been charged $150 not $120, and that I don't know anything about flowers" i understand believing that you're right and believing you did good work and I don't believe the customer is always right but I think the photos I've attached prove my point for me. I don't think the bouquet she made is bad it's just not what we paid for. I emailed you flowers again after the phone call and they offered a re delivery so I'm sure the owner got notified of my second complaint prompting the owner to call a second time but I did not answer. read more

San Jacinto Florist - Bouquet ordered - Florists Near Me - San Jacinto, California

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Bad service They send an email to my husband that the flowers were delivered to me at 1253 pm the Flowers were delivered to me at 340 pm and the flowers are in a bad condition and the ballon has any helium in it. read more

San Jacinto Florist - Florists Near Me - San Jacinto, California

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After the absolute horrible experience I had with Harry and David and having to cancel and refund my order there, I decided to look up local businesses to my sister who deliver gift baskets. I found San Jacinto Florist online through a web search. I was able to order a last minute delivery on the 24th of their deluxe gourmet basket. Everything went flawlessly! My sister loved the basket. read more

San Jacinto Florist - Deluxe gourmet gift basket - Florists Near Me - San Jacinto, California

Look somewhere else. This place is expensive and crummy work. My family has given her plenty of work over the years and I'm finally going to move on to somewhere else. read more

I had ordered some flowers for my moms birthday. They didn't make it on time, even though I was ok with the flowers being dropped off at the gate. A bit of a bummer, and it was after hours and a weekend. Couldn't do much about it. I believe it was Sylvia(perhaps the owner?) who called me the following day on Sunday; when they're supposed to be closed! She apologized and gave me the option for a refund, but after talking about what happened, I still wanted to give them my business and have the flowers delivered. They did come through, and mom loved it. The customer service here was beyond impressive and I definitely recommend them! read more

I have read the reviews and feel bad for those who received bad service/quality. We, however, received wonderful, attentive service. I was very particular with what I wanted and they came through! We had a beautiful urn arrangement, exactly as I described. The pricing was fair! Very grateful! read more

San Jacinto Florist - Urn wreath with basket - Florists Near Me - San Jacinto, California

The employees or lady that owns the shop is completely rude! Called to see about a corsage gentleman said to come in an place the order. So I did, wanted it simple nothing fancy. They only had white roses left which was fine. First said i could pay an pick up the following day. Then the little old lady with her back turned the whole time, yelled at the person helping us saying "no pay now not later".. then proceeded to get attitude about picking it up before they closed. Needless to say I picked up the corsage early on sat. Wasn't the greatest the roses looked almost dried but I was nice an just reminded myself to remember to go else where next time! read more

My husband recieved a call regarding our flowers and complaint. The person was rude and raising her voice. She wanted to know why he kept the flowers (that were delivered 4 hours late) if they weren't what he ordered and insisted there were 7 flowers in my Deluxe arrangement. He tried to talk to her and was promptly cut off and as she proceeded to yell at him he hung up. Lucky for her he was at work. We will now contact the online vendor we used to inform them of the unprofessional people at this store. read more

San Jacinto Florist - Florists Near Me - San Jacinto, California

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Horrible, delivered flowers to a neighbor down the road, he brought them to us as the address was clear. They were not what was ordered, they looked like grocery store fliers stuck in a vase. Had them picked up the lady barely spoke English and was sooo rude. Continued to argue. First picture is what we ordered second what was brought. Won't refund read more

San Jacinto Florist - Florists Near Me - San Jacinto, California

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San Jacinto Florist went above and beyond today. A friend's dog passed away last night. I ordered flowers for her on the website. The florist called me this morning to let me know the teacup arrangement I ordered was not available and gave me suggestions on what I could replace it with. The flowers they sent to her were not as pink as I had wanted, however they were even more beautiful than expected! Thank you for brightening a heartbroken woman's day! read more

San Jacinto Florist - Florists Near Me - San Jacinto, California

Awesome service and flowers! I always order online for my mothers birthday since I live so far away. Great prices for the quality received. Thank you for the great delivery. It's hard to order online and not know what you're gong to revive. Will continue to use this local business. read more

Update flowers are wilting and dead in only 3 days! Also no follow up from company. read more

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Wow!!!!!!!!! I asked the rude Lady who called me the name of the location and she gave me the name of a different florist shop on a different street .. probably to avoid a bad review!! I googled the phone number she called me from and here we are !!!!!! I am shocked that they would attempt to bring down an innocent business!! This LADY WAS SO RUDE! My fiancé sent ordered flowers through a flower company. He paid extra for same day delivery. I had not received the flowers in 3 days. Supposedly They attempted delivery when I wasn't home ... IT WAS A SUPPOSE TO BE A SURPRISE. They call me saying they already attempted delivery and couldn't get in through the gate. (The gate is like 3 feet tall, everyone else just reaches over and sets them down; places have done this over 5 times ... THEYVE DONE IT THEMSEVES IN THE PAST ) and the lady has the audacity to try and charge me $10 more for delivery... since I wasn't home when a delivery was attempted. Excuse me ?! I'm the recipient . I asked her to come by that I am home now and she refused unless paid another $10... remember my fiancé paid flowers and delivery already!! Wow!! Thank god I called the company that my bf ordered from and they're going to find a different florist to deliver them. DO NOT RECOMMEND read more

If I could I'd give them less than a star!! HORRIBLE CUSTOMER SERVICE they left flowers by my gate and now after 2 days flowers are dead and they tell me it's my fault! Wow!! I see on here they have tons of bad reviews and can see why!!! Then they tell me if I want another arrangement I have to take dead ones to them and they will replace as they do not redeliver!!! Anyone looking for flowers to be delivered DO NOT USE THEM!!! read more

The item I purchased for $135 was delivered on time and promptly. But the flowers that were actually delivered were completely different from what I had ordered. And upon looking at the inventory of bouquets. They delivered one that cost less than half of the one I ordered. Very disappointed!! read more

San Jacinto Florist - What was received. - Florists Near Me - San Jacinto, California

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If you want a beautiful arraignment, professional service, and a commitment of doing it right the first time this is not the place to order! I received 2 arraignments delivered from this flower shop for my birthday I was not impressed!! The first arraignment was more like a funeral arraignment, the second was even worse. San Jacinto flower shop needs to take a few classes on floral arraignments. read more

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Mothers Day comes once a year and with the current situation and unable to be close to our loved ones, what better way than to express love with a flower arrangement. The advertised choices were many and the one that was selected is NOT what was delivered. It's not only disappointing but sadly the finished product was far smaller, less flowers and nothing similar to what had been selected. Upon calling the shop the owner was very offended and offered no solution other than to pick up the flowers and refund the money while she spoke about her feelings. How do we explain to the recipient that her flowers will be picked up? No offer to replace them just excuses. She also said that due to COVID she did not have all the necessary flowers to create that arrangement - understood however then don't advertise it. The flowers are ALL different, nothing to do with the advertised option not to mentioned the premium selection was paid. You're better off buying from your local grocery store, at least you know what you are getting. Worst part is that this is the only florist in town!!! read more

San Jacinto Florist - This is what was ordered - plus we paid EXTRA for PREMIUM - Florists Near Me - San Jacinto, California

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Yesterday i recieved a delivery from this florist that i wasnt expecting. . I have to say the arrangement and candy was awesome. The florist did i wouldful job. Once i open the envelope there were two cards one ftom the gentleman who send the flowers and box of candy. Plus a very nice card from the florist apologize for the late delivery as it was suppose to be here on 5/23/18. I want thank the florist for the lovely note. I was totally surprised by the flowers and candy and both cards thank for a job well done I will be recommending the florist shop read more

Great experience with San Jacinto Florist. I placed an order online and within 3 hours of my order I had received a confirmation call and the flowers were delivered to my parents. The arrangement was really beautiful and the person I spoke with was kind and professional. read more

San Jacinto Florist - Florists Near Me - San Jacinto, California

If I could give them 0 I would! DO NOT ORDER from here! These people are so disgusting to me! My friend called me saying she was going through A really hard time, so I instantly went on 1800flowers to place an order, I seen that they had same day delivery so of course I paid extra for that. Well my friend recieved the arrangement and text me thank you with a picture of the arrangement, right away I was like that is not what I ordered. I placed an order for a beautiful arrangement with 100 long stem mix colored roses, and that arrangement definitely didn't have 100 roses nor was it anything close to what I paid for! I call 1800flowers I talk to the customer service representative and tell them I received wrong order they were very nice apologized offered me a 50% discount or a redelivery, I chose a redelivery because I really wanted to cheer my friend up. The process was so smooth with 1800flowers but I didn't know that same day deliveries they hand orders out to local florist shops, everytime I've ordered from 1800flowers it was shipped overnight with FedEx and came directly from the company. I realized that they gave the order to a local florist when my friend called me saying this business owner called her saying "why wasn't she happy with the flowers now the sender wants a full refund!" Which is a lie I never asked for any kind of refund! Mind you my friend didn't even know I called for a redelivery she was appreciative of what she got, she didn't know that I paid for something so much bigger and prettier! The owner continues to harass my friend as if we are lying, she tells my friend she wants her to count every rose one by one! My friend was like you really want me to destroy my arrangement to pull them out and count one by one? This owner says yes do it! My poor friend who's already going through a hard time does what this owner tells her to do. So come to find out we were right there wasn't 100 roses! The lady seems to be sorry she said she was sorry and said she will come back to my friends house tonight and fix the arrangement that was taken apart and give her the new redelivery arrangement as well. Well not even an hour goes by and my friend has knocking at her door, it was the owner! She asked to get the arrangement back, my friend gave it to her thinking she was going to fix it like she said. Nope this lady took the roses and other parts to the arrangement and said " tell whoever ordered these to get a full refund!". I was in shock like someone is going through a hard time and you decided to harass them, verbally attack them, and then leave them with nothing! read more

San Jacinto Florist - What I ordered. - Florists Near Me - San Jacinto, California

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Don't waste your time and money here. Lady is rude af. I ordered off her website & got charged $10 extra for delivery. She called me to tell me the flowers were ready & I told her they were for delivery & She said I did not pay for delivery & there was no address given when in fact you cannot checkout without a given address. read more

My husband ordered me flowers from this place and the card had many spelling errors even though my husband spelled it correctly on the order form. So he called them and they gave him a 10 % discount on his next order. So I received flowers for our anniversary I received flowers and the same florist came in to my office to deliver them and she said are you happy with the flowers because last time you complained. She told me to look at them. I told her it was not the flowers, I said whoever wrote the card does not know how to spell. She had me read the card and look at my husbands order form and compare so now I knew how much he spent. This place is so unprofessional and the person that delivered me these flowers should have been slapped if she did not come to my place of employment I would have done that!!! Lesson learned we will NEVER use this place and will let all my friends know that!!! read more

San Jacinto Florist - Florists Near Me - San Jacinto, California

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I ordered some flowers for a special occasion and being my first time ordering flowers I had a bad experience. First off, the flowers I chose were on the website and it said they would be delivered the same day. I placed the order at 9am online and I receive a phone call around 5 saying I placed the order too late and that the order I placed shouldn't be on their website because they do not carry it. Still haven't received the flowers but after reading the reviews I'm not expecting much! I should have done my research before placing the order. read more

We just had our wedding on October 31st and had put off the floral aspect of it til last minute. We were lucky to find this shop, as they got everything we wanted, including the oddball ferns and thistle, within a week and put it all together beautifully. The owner is very passionate about what she does and extremely helpful, as well as creative enough to take our vague description of what we wanted and turn it into a beautiful work of art. We expected to pay an arm and a leg for the wonderful product and service, bur we were pleasantly surprised at how affordable it was; this shop was was significantly cheaper than anywhere else we looked and the experience was far superior as well. Tldr: I cannot recommend this shop enough! It was perfect. read more

The customer service is horrible. I got flowers a few minutes ago for my birthday. I didn't order them. The woman that dropped them off was rude and unprofessional. When I got to the gate, she told me that I lived too far out (south Hemet). She told me she came all the way from San Jacinto, and had she known how far out it was, she wouldn't have taken the flowers. Um..I'm sorry that the 7.5 mile trip was too far for you! But again, I didn't order the flowers, they were a gift. Don't be rude to me because I'm "too far out." Future customers, apparent 7.5 miles is too much for this company!! read more

My boyfriend bought flowers for me online from a different state to have them sent here to California. They did not send me the flowers that he paid for (Fields of Europe) and the bouquet was not at all like the one he ordered from the florist. Every color on the flowers was entirely different than the ones ordered. It was also missing roses with entirely different flowers. I called and spoke to the owner who gave me a BS story and her only answer was to send someone from the florist BACK UP TO MY JOB to pick up the flowers rather than bring the correct bouquet, or have me keep them and refund some of the money to us. She sent someone up to my job anyway to get the flowers which I said "No" to because a person from another state used their card to buy them. What ever happened to professionalism and good customer service practices? Do not buy from here as you may not receive what was ordered and if customer needs do not come first, they should not be getting our money. read more

I had a horrible experience with edible arrangements. I needed an arrangement quick for boyfriend's moms birthday. Cheri was wonderful in helping me pick a gorgeous arrangement. I told her how quick I needed it and she had it delivered very fast. Sheri was also wonderful. They called me when they were about to deliver it to double check everything. Such a professional and wonderful experience. I truly wish I had contacted them first before going anywhere else. I will always use them to send her flowers. Thank you for saving the day for me! read more

These folks hooked me up! It was a last minute delivery for my mom's birthday so I picked up the phone and spoke with Silvia who couldn't have been nicer - she put together a beautiful arrangement with just a little info and limited time. My mother was surprised and overwhelmed and overjoyed with the delivery. The pics my mom sent showed exactly what I had hoped for. Silvia and her crew went above and beyond - thank you!!! read more

I don't feel they should get any stars. I ordered flowers for my wife online and this was the florist that they used. Well big mistake because I paid $65 dollars for a rose,carnation and daisy arrangement and what I got looked so cheap. The roses were miniature like the ones you buy at the grocery store. I could have done better going to the grocery store and picking my own flowers. Add to that that they were not able to find my address so they called twice ruining the surprise for my wife. I had to walk to the major street to pick up my flowers. I wasn't happy and contacted the online company. They were very kind and offered me a refund. Then someone calls me from the florist shop and tells me that they don't appreciate me asking for a refund and how I am a rude person. Well if you had made the arrangement correctly I would never had a reason to ask for a refund. What kind of customer service calls and tells the customer that they shouldn't have done something. Best bet don't use this florist, seems they have a problem taking ownership for there errors. read more

Very very disappointed... I ordered the "cotton candy" floral arrangement on line for my mom whom is in the hospital, and could not of been more disappointed at what she had received... half dead flowers and NOT the equal value bunch I should of received upon them running out like was posted... I could of done better on the way to the hospital pulling weeds... don't waste you time or money... read more

I received A Christmas centerpiece that was arranged by San Jacinto Florist. It was delivered on Christmas Eve day and was beautiful! The flowers were fresh and lasted, the details in the arrangement were delightful! I have never used this florist but I Sure plan to from now on. Very, very pleased, thank you! read more

I went in to this florist and set my arrangements for my wedding. I had ordered 4 bridesmaid bouquets, my bouquet, 4 grooms men boutineers, 1 boutineer for the groom, 2 boutineers for the fathers and 2 corsages for the mothers. the day before my mother went to confirm the order and the owner reviewed the order with her and it was exactly what we had told her previously we wanted. My mom then paid for the order that the owner quoted her. The day of my wedding My bouquet was not what we discussed. It had no babies breath which I specifically asked for. It had too much green when I specifically told her I only wanted a little and my bouquet was tiny!! She only made 3 brides maid bouquets when I ordered 4!!! We had to take pieces for the other bouquets to make a small makeshift one. She did not make the corsages for the mothers or the boutineers for the fathers. And when we called her back to complain about this she told us that what we ordered was more than we gave her yet we paid her the price she quoted us. She did not bother to call us and let us know it was going to be more than expected!! She ruined my pictures that I cannot redo! She basically blamed us for not paying enough. She did not offer a refund of any sort. She stated the only thing she could do was give a $20 gift certificate!! I do not recommend her to anyone!! I will NEVER go to this place again! read more