PSA: long post ahead because we are extremely happy with services provided and hope this helps with you deciding on what route to take with your landscaping needs however, if post is too long here's a short summary: communication was spot on since the beginning, we were given great options and alternatives to keep within budget, showed up every time he said he would, went above and beyond what we expected, worked around an extremely busy schedule that we have in order to get the project done. 12/10 recommend
My husband and I recently became first-time homeowners in menifee. It's a new construction, and the backyard was dirt with nothing else when wet moved into our home. We reached out for a quote and had a reply within the same day for an appointment that weekend for Rob to stop by to see our backyard and provide a quote. He arrived on time, and we could tell he was knowledgeable and passionate about the services he provides. We told him what we were looking to do and our budget. Our main goal was to have a huge patio so we could add furniture and a fire pit along with real grass, a place to plant, and keeping our dogs from digging under the fence since they escaped on 3 separate occasions. Rob was very attentive to our wants, concerns, and budget. We initially told Rob we wanted concrete on the sides of the house because we thought this would for sure keep the dogs from escaping. Rob mentioned the additional concrete on the sides would put us over our budget and there was a better solution to allow us to remain within what we were willing to pay. I'm no landscaper, but he mentioned something along the lines of putting some type of mesh thing down and rocks on top so there was no way they could get through it and escape. The other quotes we received from landscaping companies didn't mention alternative options, and they weren't as willing to help us with sticking within budget and offering different solutions to do so.
We decided to go forward with the project and didn't realize we needed to submit the plans to our HOA so they could approve them first. I emailed Rob everything the HOA needed to review to include equipment they would use, a full-out design in PDF format, location of sprinklers, grass, etc. It was ALOT and unexpected. Rob got us the information and design drawn out within less than 24 hours. HOA took a few weeks to approve everything because we started the process during the holidays, right after Thanksgiving. While waiting, Rob kept in contact with me, which was reassuring. Plans were finally approved, and Rob got started with his team right away on our backyard. My husband and I were only available weekends because we commute to San Diego during the week, and Rob didn't mind working with our schedule. After his team laid down the grass, we noticed the sprinklers weren't hitting a certain area, which we were going to mention the next day when he came back. We didn't even get a chance to bring it up because the next day, Rob fixed it so that area got water. Also, our main concern of the dogs getting out, the"mesh stuff" and rocks were put down but it looked like there was still a slight possibility of dogs getting out (they are legit escape artists), so this was something we were going to mention to Rob as well. But again, we didn't need to because we noticed the next day he had fixed it so there was 0% chance of them getting out, which was fixed without us saying a word about it. ALSO, we had no idea how to work our water system that was preset on timers for the front yard before we moved in. Rob used the existing sprinkler timer system thing to hook up the sprinklers in the backyard and took the time to thoroughly explain to us how it works, how to change it, and the cool features it has.
Rob and his team are very attentive to detail and ask thorough questions to hear, but more importantly, to understand the needs of their customers, which they keep in mind from start to finish. My husband and I could not be happier with our backyard and the exceptional service we were provided along the way!! We may do additional work on the front yard and will absolutely reach out again when we decide to do more landscape work. read more