Being under Dr. Snyder's care has improved my life. I am ever grateful to him and all his staff…read more Patricia

Been trying to make an appointment, cannot get anyone on the phone…read more Called a week and a half ago, held for a long time, was dumped into voicemail, left message requesting a callback for an appointment--NO CALLBACK. Called this morning, held for about 8 minutes, then got a message that voicemail is full and to callback later--THEN I WAS HUNG UP ON. This office is run terribly. Very unprofessional and low service standards. I left several messages requesting a callback from the office manager some time ago--SHE NEVER CALLED ME BACK EITHER.

I am free and clear of what was affecting me , because of a well rounded, balance, knowledgeable…read moreand competent physician, Doctor Mourani. I am just thankful to God that he made Dr. Mourani. He is the definition of a remarkable human being and a gentleman. And one who defines medicine. His Nurse practitioner in the Glendora office is a terrific representation of him. She is hands on and a "people person". The way she treats you is therapeutical.. It helps you to forget that you even had a problem while you were there. There are others' who calls themselves doctors and NP out there, who can take a page from their books to improve themselves as human beings and who they claim to be in their profession. Dr Mourani is effective, competent, knowledgeable and thorough, because he his is operating within his God given gift, and not to identify with prestige or profit. Even though one has to work to earn their living, he is well deserving of his , he earns it everyday. He is a part of the few doctors on earth who are the very best. The staff at the Arcadia surgical facility are very sweet and caring. There are some out there who calls themselves doctors when they should be plumbers. they were never mean to be doctors, so they have no clue as to what they are doing. Thank God for Dr. Mourani

I took my daughter to Dr. Mourani. He was personable and professional. He took his time and…read moreanswered all of our questions. He did an upper endoscopy and figured out what the problem was. We are grateful for his care. And the office staff were kind and caring as well.

Yesterday I had my first colonoscopy ever. It was with Dr. Berookim. He is caring and brilliant. I…read morefeel like I am in really good hands with him and confident in his abilities. He's also got a wonderful bedside manner. I was petrified to have this procedure, but he really put my mind at ease. He also takes care of my husband and I would highly recommend him.

Dr. Berookim is responsive & caring. His office staff is a pleasure to work with…read more He is easy to talk to and tries different options before resorting to prescriptions.

Very good bedside manners, very knowledgeable and caring of his patients. He's detail oriented and…read moremeticulous with his work. Very dedicated and hard working. Came here with family member with GI issues and we had a very nice experience. There is a blood draw lab inside the clinic. However my only complaint is the nurse was not very skilled at drawing blood and cause a huge hematoma. Front desk lady was super nice.

Dr. Jaffer. 6/5 stars. Wow oh wow. I was nervous having to get my esophagus and colon checked out…read more He made the procedure comfortable, the whole staff from his GI office to his GI clinic is amazing. Hands down genuine nice people who make you feel comfortable and at ease. Thank you all more than you know it!!!

Do not go to this doctor! It is impossible to pay your bill on the portal and the billing…read moredepartment will ignore your calls and put you in collections. I owe $36 and have called three separate times with no call back. The portal has you enter your statement code, then your credit card info, then takes you right back to the welcome page and asks for your statement code again. Why have a billing department if they never answer their phone? I am going to report them for putting me in collections. Update: After spending over an hour on the phone with this offices medical records dept and then my insurance, someone claiming to be from billing finally called me back. After I explained to her several times that I had been on the phone with their medical records dept and my insurance trying to resolve this after her dept failed to return my call several time over the last months, she continued to say "I thought you said nobody has called you back." She also claimed that I owed additional money. I tried to give her my credit card number but she was driving or something. She finally hung up on me. I then called the offices appointment line and they said I do not owed them the original $36. The billing person lied to me! It should not be this hard to handle a bill.

The doctor office keeps calling and is with holding my medication until…read morei come see him again. I find the office staff as being rude calling me a lot. Dr doctor is holding my antacid medication as hostage because due to the pandemic he is not making any money and he told me on the last visit to wait 10 years to come see him and it has only been 7 years. So after talking my primary doctor he went ahead and filled my medications and said that this was not the rite for this doctor's office not filling my medication. At this point I will find a new doctor and not come see this doctor again. He is not the only doctor in town. I do not and would not recommend this doctor.

Amazing staff, i call , they call back even when busy and ive left voicemails. Ive always been seen…read morequickly, and they answer any questions they can over the phone. Seriously love the staff here, dr meh just kidding theyre awesome too

The staff from front to back and nurses and Dr Sharma were great…read moreTotally professional, top care Will come back for my next procedure. Clean environment and great care. Highly recommended

I recently went to see Dr. Yoo for a colonoscopy. I found him through my insurance company website…read moreand saw that he was located nearby in Rowland Heights. When I called to make my appointment, I found out that Dr. Yoo moved his practice to a new building in Diamond Bar as of March 2024. Dr. Yoo's new office is located in the newly renovated Diamond Bar Medical Plaza, which was previously a Chuck E. Cheese (if you all were in the area when that was around). Looks like they are still in construction, as a couple offices are still vacant with plastic on the glass windows. The staff I encountered all very friendly and nice. Dr. Yoo was professional and clearly explained the process and indicated what I needed to do to prep for my procedure. I came in on a Monday and the front staff was able to fit me into an appointment on Thursday due to a last minute cancellation. This kind of procedure is not fun, but the entire staff made me feel comfortable the entire time, and the nurse who attended to me was so nice, I felt like my mom was taking care of me. =) She made sure I had extra blankets because I was cold and came by a couple times to made sure my IV was ok. I got a call the day after to follow up and see how I was feeling and if I was experiencing any issues. I appreciate the check in even though I was feeling good! I highly recommend Dr. Yoo if you need an gastroenterologist.

I want to thank Dr. Sung J Yoo for his amazing medical practices. I went in on October 5th 2023…read morefor a procedure and Dr. Yoo and his entire staff "took great care of me". Including, but not limited to Kim, Michelle, Susan and Angel. I really appreciate how everyone "really cared for me". I also received a "nice follow up call the next day".

This doctor was recommended by my father's primary. The doctor might be a good one but the staff…read morethat handles the scheduling and call backs are down right terrible. I never got a call back until weeks later. By then, I've already found a different doctor. We've moved on.

Love the Covina office of Dr Arora. Nice office but more importantly he has a Wonderful Staff. I…read morehave nothing but a great experience with the gals at the front desk. Dr. Arora is super easy to talk to and he listens and responds. He is very kind and always smiles. He is very busy and may be hard to get an appt at times but he's well worth it. He's just trying to take care of everyone.

Dr. Kara was so kind and insightful--she really listened and made me feel cared for. Staff was…read morefriendly and office was clean and tidy.

Wonderful experience, the staff, the doctor and the receptionist at the front desk, were superb…read more Thank you doctor Deborah Negusse.