I go to Sam's Club often because I like to buy things in bulk. I also like the tire service here because they have good deals and tire rotation is free for the life of the tires. You also can't beat the price of gas, and this is where I always fill up. The gas prices alone are worth the price of membership. I also really love the pizza and frozen yogurt- $2 for a slice or 2.50 for a slice and a drink. Or 1.50 for a hot dog and a drink. After a long day of shopping its nice to stop in the Cafe and grab some dinner before heading home. read more

Sam's Club - Wholesale Stores Near Me - Thornton, Colorado

Sam's Club is like an adventure for me you never know what you're going to find on sale or just in the store in general I really enjoy going there so when I do I make sure that I have plenty of time to walk from one end of the store to the other end of the store to check out everything that's in the store I love the large selection they have of different foods to buy it in cases instead of individually, which seems to cost a little bit more at the grocery stores, so I do stock up a lot of people to assist you and help you while you're there. I really enjoy the little stands where they're giving a taste test of marketed food, it's always a good time! Thanks For The Read Until Next Time read more

Sam's Club is vastly becoming a major let down for anything gaming. It's as if they don't know if gamers actually buy anything outside the console amd a few accessories for it, just like breing trendy by owning some random, high-end brand. They simply place a console display up, you buy just the console, and everything else just... Materializes, I guess. Beyond that, the only real accessories theu offered were carrying cases, and they were outdated Fortnite brands. How embarassed does Sam's want your kids to rock a banana-faced Fortnite case for your Rog Ally X or even a Nintendo Switch? Never come to Sam's for video game stuff. It's all disappointing. read more

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Ordered new all season tires from the Sam's at the 92nd and Grant St. No issue with the tires purchased, mounting, or labeling the tire for the position it was removed from (these are winter tires and will be used next season.) They didn't have bags to put the tires in for storage. They need bags just for this purpose. What I didn't appreciate was they did a battery test on my car without any notice. Not that this is bad, but it should be explained to customers that they do this. I went to grab some food. After eating I noticed the hood up. I was told they tested the battery and it failed in the cold cranking. Funny, as I had the battery tested a few weeks ago because in a few months I'll be taking a road trip through Yellowstone. There were no issues then. I declined the purchase of their battery @$200. I found this odd. So I went to Advance Auto and had them test the battery, starter and alternator. No issues! NONE!!! Is their testing equipment defective? Does management know this? Is this a scam for sales? Is management pushing for more sales?! Are there SPIFFS for the salespeople for extra sales or selling add-ons or selling certain products? Not a good look!!! read more

I went to put gas in at the Sam's club off grant i was having issues with the pump so i went to find the attendant to get some help and she did help me but she was very rude,, i thought maybe she's having a bad day no sooner that i had turned around to start putting gas in my vehicle but she was rude to another customer as well i looked at the lady at the gas pump across from me and she said what's that lady's problem.. everyone has bad days but you don't take it out on others.. read more

This is purely for curbside pickup. We came to our allotted time and were there for longer than an hour. And when we finally did get our order the apples were all smashed up and we didn't even have our full order. I sent my husband inside to get a replacement and he saw some of the curbside people just standing and talking in the corner doing absolutely nothing. I do not recommend getting curbside pickup at this location. read more

I saw a previous message fron another Sams Club member, and I wanted to just say that I too switched to AT&T thru SamsClub. The AT&T Sales person said we were going to get like a $200 refund thru a sams club gift card or something like that. I switched over from Verizon to AT&T but never received anything. And, the phone service was very bad. I had to stay with them to finish paying off the 3 iphone 11's that I bought at the time, and they didnt give me the trade-in discount they were promting becuase I didnt return my old phones within the 30 day window (which they didnt explain).. Overall I feel that SamsClub should take some responsibility for the lack of service from AT&T if they are going to let this Company use their store to promote and sell and do busines thru them .. read more

We always do online ordering for pickup and it's always great. Never any issues and always quick and easy. I also purchased some eye glasses here and it was seamless. Great prices and good selection. Avoid weekends if you don't like crowds. read more

Well. Let's start off with the staff. They're wearing masks and they're wearing gloves - great. But I'm not sure if they're limiting the amount of employees that are allowed to work, or what. We waited at least 15 minutes for one of the two cashiers, lines stretched all the way into the center of the store. Beyond that half of what was on our list was out of stock. Otherwise the prices are still decent and it's relatively clean there. read more

I have been going here since it opened and everything about this location sucks. Horible customer service, always out of items, dirty and always having people solicited me that do not work for Sam's. I drive to further locations even though this one is 10 min from me. read more

We went there to grab a few items. Normally I would have a card in me but i have it the app. After the disappointment of not getting ice cream for the girls (at this point, it's getting as bad as McDs with their ice cream machine). They were able to help 2 customers before us and all the sudden it just stops working. Funny timing. When I was doing the self check out I couldn't figure if this was like "Walmart pay" or. Not. And this larger employee seemed j was intruding on her time while she was gossiping with her associates. After I ask her (and apologize for interrupting her gossip time if there was a way to do a "Walmart " pay. She remark was no, you can't use Apple Pay. But would have to use the scan and go and use my phone that was. She wasn't the most customer friendly person in general. I get people don't like their jobs but still try and take care of the customers instead of pushing away so you can continue your gossip for the night. read more

On 11/4/23 we came in to return a piece of jewelry and was highly satisfied with the way Zack took over and care of us. He went above and beyond his duties and was extremely patient with us. We couldn't be more grateful and he definitely deserves more recognition! He's an amazing manager, worker, and overall human! We will be back because of him. Thank you again, Zack. read more

This club has been through a few managers since I've been going there. The present manager appears to care more than the previous. The employees are always kind and helpful! Pharmacy: Wade and his staff are amazing! Always going above and beyond for their customers. The person you want to steer clear from is Sarah, the other pharmacist. She has no respect or regard for HIPAA regulations as she doesn't use the consultation window. She will freely bark out your personal and confidential information from behind her computer and anybody within 15 feet of earshot can hear what she's saying. HIPAA would be floored. We'll find out what the other regulatory bodies think of her behavior. This is just a small portion of her unprofessionalism. In my case, she has fraudulently and maliciously slandered me with untruths to my providers. My hope is that she will be able to prove on paper or in court the things she has said. Huge mistake! read more

I alway mixed feelings about service at this Sam's Club. Today I'm going to take about their sushi department. Every time I gone it is so fresh and tasteful. The last few weekend I have gone to get some and there is time I like to get a party tray for the family. I have never had any push back. They are so polite and helpful. The employees in that department make it so easy to ask questions and requests special orders. I alway tell how much I like their service. This time I hope someone sees this and recognize how well they were present the company! read more

Want to jump on here and give a huge thank you to Amaya Smith! She's a front line associate that not only helped me with my new membership but later after shopping helped with me with all my offers received with my new membership. Stood in line a good while to self check out and that associate, although friendly, not completely knowledgeable or helpful with the free offers when I got to the register. I was basically just redirected to yet another line to wait in with a live person. As I'm waiting Amaya comes to help the associate working the new line I'm waiting in, I grab her to tell her she might want to wait Because I'll need help too and explained wht happened in self check out. She took me aside to a closed register to help me as I'm juggling the fact my debit card is MIA (daughter covered me and I found it in the car thank God), I had calls back to back coming in as Amaya is trying to get the promo codes off my phone and she didn't skip a beat with my chaos!! She's super knowledgeable, patient, kind and attentive to the customers! Thank you Amaya!!! read more

Premium gas wouldn't work on a pump it just kept blink saying select what gas I want. walked up to a worker hoping she would help me out and she just said "there is premium gas so it should work." kept trying to explain the button wouldn't push and it kept blinking. she told me "I don't know what to tell you." literally no help at the pump so had to wait in line again for a different one. read more

Went to this Sam's Club in February and was approached by a guy selling cell phone service from AT& T, we were told how great their service is and made us a great over on 2 phones so we signed up but we had to send our old phones in to get credit so we get our new phones for free. We sent them in and I received an email stating my phone was crushed on one corner, well I know that wasn't true and wished I would've taken pictures before I packed them individually in a heavy duty box with bubble wrap. I guessing when the received it and opened the box they dropped it and was trying to put the blame on me. We are still having issues with AT&T and we will let Sam's Club know we are not happy with the way we were lied to and scammed. Please be aware next time you see someone trying to sell you something at Sam's or any other store or business. Michael & Michele read more

I live very close to the sams on 94 and grant and I have to say one of there managers has such a bad attitude she is so young and no respect when she talks to us older generation her name was jasmin I can't believe they hire these young girls with no management back ground but let them speak to there customers with no type of personality I am considering looking at Costco I have been here for years with Sans/Walmart but I think I should seek a better warehouse they basically have children running there management team with no customer service back ground very concerned for this place please follow up with your management they really are very unprofessional read more

Had to go here sometime last week on June 27th 2009 since I need to get some stuffs for the party potluck feast I was preparing. Had certain items that we need, got something for the party. Somehow I believe what Sam's Club has, Costco does not have and vice verse. Why cant all the wholesale stores have the same thing I like? Why? Why? All in all an OK experience shopping here. SAM'S CLUB #4745 9601 Grant Street Thornton, CO 80229 (303)-453-4945 read more

I'm legally blind and was forced to wait 1 hour outside before Sam's would let me in. Simply because I don't have a Sam's Plus card, the parking lot was vertically empty, yet I was told I couldn't go in until 10am. This kind of service is ridiculous. read more

Had a great experience at Sam's Club today! I love Sam's Club for their prices & for their gas prices At times it can be a little crazy inside with so many people I do like the fact that they bring in other vendors to showcase their products and offer a variety of items you wouldn't normally find in the club every day but today I got my windshield repaired by the Jeffrey Earnhardt windshield repair team operating in the parking lot Those boys did a great job on fixing my sisters windshield Thanks Sam's Club!! read more

Decided i would try the pick up option...big mistake. My pick up time was scheduled between 5-6pm so I decided to arrive about 5:30 even though no confirmation was sent saying my order was ready - thought I'd be ahead of the game. NEVER got a confirmation if my order was ready. I'd see cars pull up, someone's would load their car and they'd leave. Do you think one of those associate would have come over to my vehicle and ask me if I was waiting for a pick up? NO why would they? Tried to call, the phone just kept ringing and ringing. Went inside a bit after 6 to let them know that I've been waiting with no confirmation. I was told they were behind even though there were 3 associates at customer service and one couple in front of me. The CS rep told me they'll get someone to help me and to go back and park in one of the spaces. I sat there for another 15min or so before I get the notification saying my order was ready and one of the CS associates who was at the customer service booth was the person who loaded my car. I could understand a little bit if I had perishables why there was a delay in gathering my order, but I didn't. read more

Sam's Club - Finally the notification...once again notice the time I received it. - Wholesale Stores Near Me - Thornton, Colorado

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Many things make a business thrive, a very important factor is customer service. Which makes me wonder how this Sam's Club is still standing. They have terrible customer service here, it is just appalling how they treat their customers. You might be okay if you are just buying groceries, but should you ever make a mistake and buy the wrong item, then be warned that you may be in for a roller coaster of disappointment. I even called beforehand asking if they can exchange what I bought for the correct item, and they said yes they can exchange it. Once I was there, their terrible manager start making excuses saying it is out of their hands. I can't even begin to explain how ridiculous and disappointing the whole situation was. In the end, no returns or exchanges were made, even tho they said they would. Aside from their incompetent manager and returns department, the employees that work there do not know where anything is. Why bother asking them for help if they will just make you go around in circles. The cashiers are generally miserable and it shows. It shows too much that it makes shopping there unpleasant. Avoid this Sam's Club. If you must, you should reconsider this location until it is under new management. They need someone that understands the meaning of customer service. read more

Good prices on certain items that you can save a lot on that are cheaper than grocery stores

Terrible customer service. I'm not sure if the employees are treated bad and that's why their service is so terrible or they simply have the worst staff. Had to wait over 45min to pick up an order with a newborn and toddler. While other cars arrived after me and got their orders before me. Had to call a few times before anyone answered, then they had the audacity to tell me they were outside and couldn't see me... I drive a bright blue truck not sure if they're also blind. Many small things have made me want to cancel my membership, this might be the last. read more

Wish I could leave two reviews because the last time I was there the people who replaced one of my car batteries was amazing and efficient. This time it was absolutely horrible. Aron tried to tell me that he didn't know how to do car batteries and told me to leave and come back some other time. He had the most laxidasical and lazy attitude I have ever seen. Fortunately I said no, you're open during business hours and this needs to be done, not to mention that there was no other customers there. That should have been a warning to not have anything done because they spray-painted the terminals the wrong color as noted in the pictures and installed the battery wrong and I had to fix it. read more

Sam's Club - You're not supposed to spray paint both terminals red. Now how am I supposed to know which one is the positive terminal!? - Wholesale Stores Near Me - Thornton, Colorado

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I've been a business card holder for many years. I primarily shop at the Sam Club and Costco in Arvada off Wadsworth. They both sell items that are vital to the running of my business. I've recently moved and Thornton Sams Club is closer to me. Kill me now!! This is the most dumbest set up where things are located. Between bouncing back and forth like a ping pong ball to each side of the store for resturant supplies then the other side for food trays etc. Who ever is in charge needs to take a tour of the Arvada location because it just makes sense where everything is located for quick shopping. As far as customer service these people suck. I went around the "milk and cheese" mega fridge to find cottage cheese. Probably looped around the thing 3 times and could not find it. So I ask a SAMs employee who then turns to two other SAMs employees in the next aisle where it would be located. They look at him and point "it's over there." He then looks at me and does the same, points in the direction and says it's over there. Well, no shit Sherlock. I've shopped long enough to know the general area of where it would be. I would like you to help me and find it. I guess walking 20 steps to help a customer was just to much for his day. So I put 4 products back that would have completed my recipe minus the cottage cheese. I bought all 5 products at Costco...thank you for your kind customer service! Check out is a joke. I'm in line and put everything on the belt which is the full length of the belt. The women checks out in front of me and then the check out girl pushes the open sign to closed. Looks at me then says oh sorry I'm going on break. WTF?! Girl that would have been fine only if you had told me this before I put all my shit on the conveyer belt. These are most inconsiderate rude people to deal with. I wish I wrote all their names down so they could at least be retrained in the art of customer service. I've worked the lowliest of jobs too and if this it for you and you can't do it with a smile. Quit! That way someone who really needs a job that actually helps customers would be refreshing. Screw this place! I'll take my business elsewhere and cancel my membership. read more

This location is generally fairly busy. That being said, it's also go-to failsafe option for everyday wholesale goods.

If you have to make a return on a weekend.. Good luck. Waited in line for over 20 minutes and didn't move until I said something. Customer service was unfriendly and not helpful. Shopping experience was better. Had what I needed in stock. Did self check out and it was a breeze. Only complaint was customer service department. They need to get it together over there. read more

I don't think Sam's is as nice as Costco, but that's just my opinion. This location was pretty quiet considering it was a Saturday visit. I was a little annoyed having to dodge the heavy equipment beeping around the warehouse, but not so annoyed that I called it quits. A few items were out of stock, which surprised me. Prices are very fair and checkout was quick. read more

This is the second time I've been to this Sam's Club when the restrooms have been closed - both men and women. I'm not sure if there is a plumbing issue or what, but I think if you're going to ask people to pay a membership fee, at least have a restroom that works. read more

Decent prices. Parking is usually good. Food counter ladies have been rude and culturally selective to how much they want to help you which should be addressed. Lines are always long at check out with few open. If your in a rush this is not a store for you. Cashiers are quite and seem like they are forced to be working at the register rather then standing around with the other employees. read more

Sam's Club - Sam's club - Wholesale Stores Near Me - Thornton, Colorado

This store is ridiculous. The staff are un friendly and when I came in wearing my respirator mask 2 employees started laughing. The employees don't even bother wearing masks correctly or even at all. Can't even place a pick up order and expect my items to all be there.Most of them get canceled I understand shortages for items during this time but some of it comes down to pure laziness on the employees part. I will come and pick up my order and while I'm there take a look through to see if maybe by chance some of my un available items might be on the shelf. And low and behold they are. Really pisses me off. The people that work here act like they are doing you a favor by even being there. So much attitudes they have even before the Covid 19 they had attitudes towards customers. If you don't like your job then find something else. No need to be rude to customers. I'm definitely not rude when I come in. I tolerate a lot of it but lately it's been getting worse. read more

No, it's definitely not as nice as Costco, but living in Thornton, it's much more convenient. I like their gas prices, but I don't like (1) the skeevy fella washing windshields and pimping his crack repair business in the parking lot and (2) the fact that you can't purchase gas here before 9am on Sunday. At a self service gas station! What I do like, though, are their prices on car batteries and tires. I replaced the battery in my 2000 Jeep Cherokee for less than $100 including installation here. And, it was ready in less than 20 minutes without an appointment. Milk prices, produce prices both are better than Soopers. We eat a *lot* of produce, so it makes sense to shop here. However, we don't eat a lot of junk food/processed food, so the king size boxes of instant mashed potatoes don't do us a lot of good. I'd rather shop at Costco, but until they build one closer to us, this is where I'll go. :/ read more

I love how much more convenient and peaceful it is to shop here than Costco. Sam's has items that Costco doesn't carry and vice versa. I do like having the option of self checkout especially when lines get long (well not like Costco). This is definitely my go-to store for regular grocery shopping (meats, toiletries, some produce, baking stuff). Members Mark TP is better than Kirkland. read more

This is a cottage cheese review . My wife Love's cottage cheese and tomatoes and I usually go to Sam's every few months I never buy cottage cheese there but I did this time and she says she's having a hard time gagging it down. So don't buy the cottage cheese it sucks. This review is for cottage cheese at Sam's not the Sam's overall overall I like it. read more

I have been on the phone eight times trying to get nearly $2,700 refunded for the Colton Deep Seating collection that I never received. I rejected delivery because it was damaged at warehouse. It has been three weeks and I am still calling customer service in a foreign country. This is criminial. read more

Racial profiling is real people, don't be another person emo falls victim to ignorance.....It's sad these days when you can't be black with a durag in Sam's club in Thornton Colorado. I walked in to get two packs of water and was immediately rushed by the guy at the front door asking to see my card. I had the app so I had to pull it up on my phone first... I show him and he stated "that's not a card" I just walked away..... Turned around and ask him where are the carts.... I walked back out the door and grabbed a cart and walked back in... The guy rushed me again asking for a card then asked me if I had a Gun.... I said wtf why would you ask me that type of shit...walked to the phone kiosk and told the guy "can you believe this guy just asked me if I had a Gun" he said "What........why did he do that" I said idk this guy is FUCKING wierd.... I grab the water and get in line..... All of a sudden any isle I went to was closed and I couldn't check out.... Moments later the Thorton police come in screaming for me to get on the ground... checking my pockets.... I'm screaming what the fuck is going on.... Let me go.... They checked my pockets and found a wallet my keys and my phone..... Take me to the back room with the cameras and say that the guy in front said I Told him I had a Gun and I was going to shoot a bunch of people..... None of that was true but the embarrassment,Defamation of character and the fact I was just lied on is getting me the most....so long story short I was let go.... Nothing happened to the LYING ass guy in the front of the store and still every cashier was hesitant to let me check out..... There is racism in all forms these days and this could have been taken way wrong... Something has got to happen.... Many people in line were recording and I hope they see this post for my lawsuit.... All these trucks for me....@ThorntonPD I understand you were just doing your job based on the info you had but nothing happened to the person making false claims.... @Sam'sClub9601grant street ......You are wrong for this one.... read more

Vision center is Fantastic! Dr. Douglass and the associates take their time with their patients. The pricing is amazing. Definitely a savings for the whole family. read more

Elisa at customer service is absolutely amazing. Very helpful and she really cares about keeping the line moving. I was there last Saturday August the first and she was fantastic as always. However her partner Kyle was totally the opposite even if she looks more experienced not as helpful. read more