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Sam's Club

2.3 (83 reviews)
Closed 9:00 am - 8:00 pm
Updated 2 months ago

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Yeimi D.

ago This place is kept nicely stocked and clean. is soo Prices are reasonable as far as club prices goes. Check out is easy and if you have the scan and go app is even easier. Some items they give you big discounts just by using the scan and go so thats a plus

Fantastic Tire Dept team, they helped and informed me better about my tires than over the phone Call-Center crap. Technician David was friendly and proffesional. Thank you !

email confirming pick-up time

What NOT to do to customers would fill Sam's Club Encyclopedia of Business Ethics. I put in a $250 order online on Friday. June 16 and selected to pick up items that were not being shipped on Saturday. June 17 between 7:00 a.m.-8:00 a.m. I tried to use the Sam's Club app on my phone that I had arrived at 7:30 a.m. for a pick-up. The app did NOT work, so I went to the door after waiting in the pick-up area for 20 minutes. Associates flatly refused to answer the door and told me that the store opened at 8:00 a.m. I finally got Melvin to respond showing him my order #10074372944 and giving him my last name. That was at 8:00 a.m. when I finally could get service. The woman working in the pick-up department was especially nasty telling me, "Your pick-up is at 8:00, not 7:00-8:00." I showed her the email. She reiterated that the store opened at 8:00 a.m. I waited another 20 minutes to get my order bringing my waiting time to 50 minutes. Melvin asked me to wait another 15 minutes to get the barbecue chicken. I asked him to remove it from my order. When I got home I discovered several important items missing from my order. I really resent being treated so shabbily when I am a good customer. I will not renew my Sam's Club membership. There appears to be no shred of interpersonal training on how to treat members. Agreed upon times are discounted completely. Orders are unfilled. Customers' time is wasted. Clientele are treated extremely rudely. What a difference there is between the associates who go out of their way to be pleasant and helpful at BJ's and the ruffians at Sam's Club.

Sam's Club three tier wedding cake

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1 year ago

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2 months ago

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1 year ago

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9 months ago

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1 year ago

This Sam's club location always has what I need and the staff is incredibly helpful. Highly recommend

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2 years ago

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7 years ago

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6 years ago

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7 years ago

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5 years ago

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4 years ago

Best Optical Experience. The lady Running the test is super nice. The price is cheaper then Raymond's. Will be staying here for a long time.

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5 years ago

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8 years ago

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11 years ago

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Ask the Community - Sam's Club

Review Highlights - Sam's Club

I use the self checkout and there is never a line there.

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Sam's Club - wholesale_stores - Updated May 2026

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