I love Sam's and all the things they offer. Delivery for fresh products same day in our area. Prices are good, chickens are delicious. Convenient off I 95. Love the scan and go feature!!!! read more

Ok here it's. Went to Sam's 7-26-25 Store was fine but the eat area was disgusting beyond words !! I have never seen so many flies in one area Hundreds !! Filthy tables Filthy floors Dirty where napkins and plastic wear is kept! We sat down for 1 min and were engulfed with glue Parking area debris everywhere And outside where carts are also filthy. Do u think I said enough I will call health dept tomorrow Last thing I can't imagine what the kitchen area is like. Didn't use bathrooms. Health dept and manager tomorrow !!!! read more

Ordered Sunday to pick up Tuesday at 5:00. Order not ready until 7:00, then no parking spaces, items available Sunday not available, and after 20 minutes no one came out with order. Won't be renewing membership. read more

I've been to many Sam's clubs but I must say this one is very clean and big. Selection of foods here are amazing. So many things to choose from. Shelves were fully stocked. I love how you can scan and go. Makes shopping a breeze. Checkout couldn't be easier. Restrooms were clean and easy to access. read more

Sam's Club - Store front - Wholesale Stores Near Me - Cocoa, Florida

Yet again, another Sam's Club Fuel station very poorly designed. Not sure why I'm surprised? Maybe have lanes for those of us with tanks on the right, or, just maybe have attendants help with the line instead of being lazy and putting up cones so the line stretches out to the actual road. Since people are too rude or lazy to move their car forward the lines are longer than they have to be and it allows people to cut across to a pump where they over stretch the pumps, so those of us with a right side tank have to wait longer. I thought the ONE Tucson location was bad, and it absolutely is however Cocoa is definitely giving it run for THEIR money. They do NOT care about the people who are paying their wages, only care about their bottom line. Line up and give me your money. Have attendants learn how to run a queue! A LOT of truly wasted space. read more

Sam's Club - BOTH on the wrong side. Hey, maybe, just MAYBE have attendants HELP with the lines?? - Wholesale Stores Near Me - Cocoa, Florida

A great variety of things for every day life in your household. And it's right off of Kings Highway. I'm a Costco girl with Costco's too far in Brevard county. To Sam's Club it is. When I was in Palm Beach County Costco was my way to go. my kids enjoy it. I enjoy the gas prices are great. Customer service is excellent. read more

I don't usually have any issues with Sams but their selection is slim. I know it's so they can purchase items in bulk to resell in bulk. I love the scan and go feature on the app. You can use it in conjunction with Shopkick, too. FABULOUS! read more

Sam's Club - Twine to transport items that need to be secured on to your vehicle. - Wholesale Stores Near Me - Cocoa, Florida

The Cocoa, FL Sam's Club is great. The staff is friendly and they always have what I'm looking for. They are part of a chain and not all Sam's Clubs are managed/operated equally, but the leadership at the Cocoa, FL location does a good job and it shows all the way to the customer interactions. read more

My husband was sitting trying to eat a hotdog and pretzel and have a drink while I was sitting with him and nothing but flies were all over us and the table it was discusting. We also watched as customers were using the self checkouts as the associates were standing around not watching customers but talking amunst themselves and having a good old time. This is a dirty nasty place The pizza maker had gloves on while using her phone I asked her if she was going to change her gloves after she said she would read more

Sam's Club - Dirty - Wholesale Stores Near Me - Cocoa, Florida

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All 4 of my rims are a mess! Their investigator calls, says the tech noted damage to rims prior to installation (unbeknownst to me), therefore they will deny any claim. And to add insult to injury, two of my tires had loss of pressure today! I'll be calling about that tomorrow, and contacting my insurance company about the rims damage. read more

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I love this store. Have purchased auto battery. . same with tires. The check out is easy and the samples of products in the store for tasting are a fun feature too. Half the time I end of buying them. Good selections and you can not beat those $5 chickens. read more

DO NOT BUY TIRES HERE if you are expecting "service." After purchasing online, it was a full time job to make an appointment. I called multiple times, once let the phone ring for 15 minutes solid. No answer. I had to get in my car and drive over there and wait, and wait, and wait for a person to come outside of the service area (where customers are not allowed). I should have followed my first instinct - cancel the tire purchase and installation! Instead, I soldiered on under the fallacy of sunken cost. 9,000 miles later I'm still trying to get an appointment to get my tires rotated & balanced - supposed to be "free" for the life of the tires or 50k miles, whichever comes first - and do you think I could get an appointment? NO WAY. This time I live ~40 miles away so it is no longer practical for me to drive over just to make an appointment. So I'm going to my local Tire Choice and will pay them. I give up and will NEVER EVER EVER BUY TIRES FROM SAMS CLUB AGAIN. Not worth the headache. My time is more valuable than sitting on the other end of the phone wishing, hoping, someone would answer. read more

I've had a membership now for about 3 years. I am honestly wondering why I even shop here. if it weren't for the $9 pizzas, I would cancel my memembership. I got my tires done here because I THOUGHT I would be getting a deal since I PAY for a membership! WHAT A RIPOFF! Just TWO tires I paid $513 dollars. The day of my appointment, they forced me to pay for a tire censor and would not work on our vehicle unless we bought it. my husband asked for paperwork to prove that this was necessary and they had nothing to show forth, but because we had a car full of kids and were riding on a donut, we ended up caving. I even called local shops to see if this was a thing and it is not! That was another $40! Well, they couldn't get something off the tire rim so we needed to come the next mornin. They tried telling me AGAIN, that I had to replace another censor and thankfully my husband stood his ground as this was a different crew who worked on our vehicle. I will NEVER get tires from them. Also, they were supposed to contact me when the tires got to the store and they never did, so that also set us back! If they were so concerned with safety, why was it ok to put us BACK on the road with a donut?!??? I want that money back and the time I wasted at the store for 4 hours to get 2 tires on!!!! read more

We are members of both Sam's and Costco, but we definitely recommend Sam's more then Costco. Sam's club is definitely a lot cheaper then Costco. For things that I buy from dog food and snacks to everyday needs, I compared the prices and Sam's is definitely going to save me more money. Will probably not renew Costco for the coming year. Sam's club is the best! read more

Bought my glasses here. I have vision insurance which they do not accept but I have the Sam's Plus membership. They told me to get my eyes tested with my insurance and price glasses at the eye doctor. I did that and then took the quote and my prescription to Sam's. They don't have as large a selection of frames but I found several that I liked. When they figured out the cost, I was able to get a new pair of glasses and a pair of prescription sunglasses for less than I would have paid for just the glasses using my insurance at the eye doctor. I have had them for 2 years with no complaints. I just repeated the whole process again and have ordered new glasses and sunglasses at Sam's. They should be here in 2 weeks. read more

Why are there flies everywhere every time we come for lunch? The tables are always dirty too. The employees are friendly though

I've had my fair share of issues with this store dating back from recent till a few years ago. They ordered the wrong size tires. Put them on my truck and refused to put back on the old ones. Pip squeak manager said to take it up with corporate. Demanding they be taken off, he threaten to call security...didn't even know they had a stationed security officer? Anyways, I ended up going home and calling corporate. They tell me there would have been absolutely no problem removing the new tires and replacing the old ones. However, because I drove the vehicle the tires are not nonrefundable. You better believe I drove straight back up tot he store, told Mr. pip squeak he call the police, the fbi take the damn tires off my truck and refund my money. These tires were so small I could have easily rolled my truck! After 4 hours in the store arguing, they decided to refund me and guess what, no security officer showed up! Haha! More recently, I bought a big and heavy blue tooth speaker. Actually, this is the third one I've dealt with because they're very poor quality and break easily. I decided to return it before the time ran out. $180 and it took nearly a week for the funds to be returned to my bank. They tried to tell me it was my bank. However, I've made returns to other stores and literally showed the funds pending back by the time I was leaving the store. read more

Do not...I repeat...Do not purchase a cell phone at Sam's Club. The salesman at the kiosk does nothing but lie about everything ie. the cost, your upgrade, contractual obligations, rebates, etc. Not one thing that the salesman told me was the truth. Unfortunately Sam's has no recourse as the booth is not theirs, only located in their store. So now I am stuck paying full price for two phones, and you have now been warned. Purchase at your own risk! read more

Added a card for significant other, they (sams club) never told the date the card was sent, 2 weeks later, I called to "TRY" and figure out what was going on, the employee or associate on the phone was worse than a recording because they wouldn't answer one question I had and kept saying the same thing over and over like they didn't have a brain. Then cancels ALL CARDS. Never tells me he canceled my cards. So now I have to wait even longer because of their unprofessionally trained employees. Sams club in general is a waste of time and no one should put any confidence in any of their employees. read more

My husband and I go on Sundays for the rest of the week. I love the fact that you can do it all through your phone and not have to wait in line anymore to be checked out. If you haven't signed up for it yet then you need to!! The prices are always good because of how much you are getting. Certain things here and there really need to have more of a selection. The one thing is there is a full aisle of dog products and then you are lucky to have a teeny section for cats. Tons of different dog foods and 2 things of cat food. We just can't stand talking to any of the workers anymore because they just seem like they don't want to be there and most are rude! I understand that some people are very needy but some others have legit questions and you should see how the person is first before you cop a nasty attitude. Hence why I say, GET THE APP!! read more

My husband and I have been Sam's club members for 11 years now and everything was good until today. I needed to use the restroom real quick but they refused to let me in to use the restroom since they were already closed even though they still had the exit door open and there were still customers inside. It is a shame that they don't have -0 stars because if they had I would have given them that instead. They don't show any appreciation for customers that had given them business for years now. They really suck!!! So ungrateful and unprofessional!!! read more

You can definitely tell this a division of Wal Mart. Quick and friendly service is basically non existent. I've been here several times and it's basically always the same. This time I came and as I walked in I thought I would grab a hot dog combo. Hey, not the healthiest choice but at a $1.70 for the drink and dog, its a heckuva deal. Well, that's what I thought until it took 20 minutes to get that dang thing!! I might understand if its busy but come on folks... I was the second person in line and there are two of you working!! read more

We called the Cocoa Townsend Rd location at 5:15 on a Saturday evening because our boat trailer had a flat tire, got there and after only 15 minutes we had a brand new tire. The staff were super friendly and helpful on the phone and even more so in person. Huge thank you to the staff for all their help. read more

I prefer this location because it is located on its own road so its easier to access than the Melbourne location. Today I picked up some chicken breast, well 7lbs worth. With the warm season just around the corner they have a nice selection of outdoor furniture on display. I also like their sample dispensers. Scan your card and get a free bag of candy, coffee creamer, or dog treats. The kids love coming here on the weekend and sample all the food. Free food fun. read more

Been with sam's club a long time. Not to thrilled with all this covid stuff going on and everyone I come to Sam's club the merchandise has been relocated I'm in here at least once a week and most products are moved, moved and moved we need to get on and get out. It's like an easter egg hunt. read more

I joined a few months ago. This store has an employee problem. Issue after issue they show disrespect and a complete lack of concern. They don't know how anything works. I bought a large item I had to go to the back to receive. after three trips between the back and their terrible customer service section, I finally was able to pick up my item after over three hours. Rudeness and bad attitude throughout. they didn't even know about having it delivered even though there was a big sign about it on the item in the store! it goes on. Just tried to cancel membership with corporate and was told I had to call or visit the store. just called and the person who answered said I had to come in. While the virus is an issue. then said whatever to me. the manager tried to tell me I had to come in also. After I explained to her that was not possibly the way it is as she told me they just cant do things on the phone because someone might be posing as me to cancel my card. must be the cartel. she finally did it and it was simple. no wonder they have such a terrible rating. done with sams club forever. BJs is soooooo much better! Better prices also. just got gas there for $1.59. read more

For a Sam's Club, it's fine. It's like any other Sam's as far as products and layout, offering and member services. The employees are really nice. We went on a Sunday around noon and expected a clean bathroom, but it was a mess, as if a ton of people had been in. They don't clean the bathrooms often obviously or were short staffed or something. The pharmacy is closed on Sundays as well. read more

It is unfortunate that this store wins the food poisoning award, having the inability to manage food temperatures or sanitary conditions with their food product. Ever since this store had the gas leak evacuation, my family gets sick after consuming any food product purchased from this store. At this stage, we are placing our business at Costco instead. read more

Bought a 75" Samsung TV from Sam's. My recommendation to to NEVER NEVER BUY ANY ELECTRONICS FROM THIS STORE!!! The TV lasted about two months and then had lines running through picture. Sam's could care less about this defective item and has been of no help whatsoever. I also did buy the extended warranty which has also been of no help whatsoever. I also will NEVER BUY ANYTHING MADE BY SAMSUNG AGAIN!!!. This company has also been of no help whatsoever. Just say NO to Sam's and Samsung!!! read more

I couldn't find one helpful, friendly worker in this store, from the people unwilling to write on a birthday cake to the two cashiers open to lines of 20 customers, to the customer service folks who let everyone cut in front of me with my one item. Just nasty. This is not my usual Sam's club, thank goodness, or I'd cut up my card tonight. read more

We ordered a wedding cake from the bakery and it was not ready when we arrived. Justin went out of his way to get us our cake in time for the reception which included going to the Melbourne store and then driving to our reception to deliver it. He definitely saved the day. read more

They don't answer their phones! When they do answer and transfer you, in my case the tire center they don't answer! I call back and then nobody picks up.. They just don't seem to care.. if I drive over to get my tires rotated they tell me I need an appointment! How can I make an appointment if they don't pick up the phone!! Last time I buy tires from this club! read more

During these very different times going to Sam's, waiting in lines, only to not find staples like toilet paper & paper towels is difficult. It had made me rethink my membership but once I got inside & spoke to Theresa it made it better. She was cleaning an aisle & said, "Hello, hows it going today?" She cared about the person behind the mask. If this seems flowery or poetic it's not. It that in a sea of unknown & people all worried a nice person like Theresa can make all the difference. People like her are why I'm a member of Sam's Club. Give her a raise! read more

Sams is a terrific place to buy humongous packs of toilet paper, but avoid big ticket items because their customer service is AWOL. It's part of Walmart, what did I expect? When you pay people poverty level wages, they have no incentive to shine. The young manager at this Sam's showed absolutely no concern or remorse that I was badly short-changed with an online order. I think she brought an ominous looking bouncer with her, and I should have known then things wouldn't go well. Although their website clearly states "You can bring your online order to any Sam's Club to return," this manager refused to accept corporate policy, instead making me wait two full hours, them telling me I had to call customer service myself, and that she would not process my return. I tried to show her the online policy, but she turned her back and walked away with an attitude. I had my receipt and an online return authorization, but she refused to look at it. Apparently, this manager writes her own rules. This was the single most rude customer service experience I have EVER had. Eventually, through a ridiculously long and tedious process, I did manage to resolve my return issue. After you mail back your online item, you have to call them to make sure they received it, then ask for your money to be refunded. That's a little lame. Sams is a good place to buy cheap soft goods like toilet paper and jeans - things you won't need to return or exchange. But for your own sake, you may want to avoid electronics or big-ticket items, because if you run into a problem, you too may have to deal with the Grinch. I was also shortchanged with their merchant card services setup, but that's a different story. read more

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It should rate 2 stars, but according to the explanation it rates a miserable 1. I say this because for years I've brought up on line, emails, and personally speaking with management. After 3 years I have yet to hear from corporate. They have problems with inventory sell by date control. Maintaining inventory. Management seems sympathetic yet nothing changes. I stop there mainly for fuel, but since I drive by there every work day it is convenient. Check expiration dates and be prepared for items out of stock. Checkout and service desk personnel are absolutely first rate! You may want to use the restroom in the convenience store across the street before shopping. Beware of the the miserly faucets in the men's restroom. You'll spend a lot of time getting your hands rinsed. I only hope the food handling associates have access to true running water - not the dribble on the few faucets that work. I have told management I will report these issues to the health department, and as a working man, appreciating the little guys I have held back until now. NO MORE. read more

The tire and battery center here at the cocoa Sam's is totally useless!! They normally have only one person working on cars and one person at the register that won't come outside and help. Don't bother calling looking for advise either. They can't help you since they know nothing about mechanics,and you'll have to wait on hold for 30 minutes just to talk to them.i will not use them anymore! read more

I was very happy with the selection of ice creams at this Sam's Club. Still adjusting to the Florida heat, we stopped here on our way to my sister's house from the airport. We were able to quickly find the standard barbeque items we needed as the small store is well laid out and the service was friendly. But I quickly became the favorite aunt then and all week by buying a couple boxes of ice cream. Because quite frankly one never adjusts to the Florida heat. read more

just went to check some pricing. Pricing is good if you're willing to buy in bulk on some items. Good place to buy meat.

It's mostly a good experience. But always a hassle when I want to buy something that's secured in the cages. No one can ever find what I want. Electronics dept.: you have items on the shelf display, but none to actually sell new in a box. When they go to the cage, they find other similar items, several in boxes, new, with NO display model on the shelves. read more

I am always impressed with the friendliness of the staff, but I was especially happy and thankful for them showing military appreciation and giving us a free chicken, rolls, potatoes and a pie. Thank you so much for your gift to our service members and veterans. read more