I tried to find one redeeming quality about this location to keep from it getting only 1 star. The only thing I can come up with is that the people working there seem friendly and helpful. I just left there for the last time- unless I hear that they have made a miraculous transition to being at least average. I have been to this location 4 times now and it has gotten progressively worse each visit. First of all, went to get get gas and wanted to clean my windshield and every windshield cleaning station was bone dry- all of them! I also have ordered a breakfast bowl each time, and have always been pleased at other locations- this one is the exception. My first tip-off should have been the amount of people standing in line waiting for their order- this morning it was 14. For whatever reason, they are having a difficult time processing patrons through the process. This morning, I literally stood there for 20 minutes waiting for my order. After the wait, the attendant called my number and said that he had a question, "We're out of scrambled eggs, what would you like instead?. I hadn't prepared for the question and I asked what are my options. He replies an omelette, which I said ok to. It was a tiny disk of chewy egg? Don't know really what it was. I was offered my money back but would have to go with him to the cashier. By that point, all I wanted was to get my order and leave- since I was now running late for an appointment.
Bottom line: If you order from the food or beverage area, you are going to wait an inordinate amount of time; your order may not be available due to a shortage and you will only know that once you're called to the counter after the inordinate wait; you are going to be mingling in close proximity with other patrons that are going through the same wait. read more