Self service for stones. I went to pick out a stone for a porch step. They dropped off stone and…read moreleft it in driveway. I had to place it myself.

My wife & I decided to have a patio built in our backyard this year, and our landscape contractor…read morerecommended that we make a trip to Plymouth Quarries to pick out the pavers. We went, and were blown away; not only by Plymouth Quarries' extensive selection of paving stones, but also their beautiful granite, and their customer service! We worked with one of their on-site representatives, who helped us choose the perfect pavers, which have given us a wonderful outdoor living space. I would recommend Plymouth Quarries to anyone looking for a wide array of materials & products for any project involving stonework or pavers, in or out of the house!

I had the pleasure to work with both Sen and Linh during our kitchen remodeling process. Linh was…read moresuper knowledgeable and patience. She wasn't the typical salesperson who just wants you to buy. Instead, she made sure to review the different lines I was purchasing. Quartz was purchased through them along with fabrication/installation. Sen himself also adjusted his busy schedule to accommodate for our work. Definitely not easy finding dedicated Company who cares for their Clients and not just money! His installation crew was also great and they left our place near and clean as well. Thank you to all your team for transforming our kitchen to a WOW!

We couldn't say enough about the service and product!! Sen was fantastic and they really help with…read morechoosing the best product at a great price. We really enjoyed working with him and the team. I wish I could give this company more than five stars - of our whole major kitchen renovation, Sen was the easiest and fastest to deal with during the project. In addition, they are so very responsive and fast! I heard about Plymouth Marble and Granite from a friend who raved about them, and they couldn't have been more right. Recommended without any reservation.

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

Norfolk Kitchen and Bath just finished a major renovation of our primary bathroom and we couldn't…read morebe happier. Their designer (Tong) helped us with a plan to combine two small awkward rooms into one bathroom and worked within our budget to give us a much more functional space. Work started as scheduled with Steven as our PM and he kept us well informed along the way, handling any issues as they arose and minimizing disruption to the rest of the house. The NKB carpenters (Michael and Jorel) were excellent and kept things moving onsite along with some great subcontractors for plumbing, electrical and tile that Steven aggressively coordinated to ensure the project progressed quickly. The end result was better than we hoped and we only had one small change order for a late change we made to the plan. We truly appreciated the professionalism and flexibility of the whole NKB team from the design process with Tong through final payment with Adelya in Finance. They kept us on schedule and on budget with no surprises. We now have a beautiful bathroom that we will enjoy for years to come!

I worked with Richard and he was amazing! The cabinets are very high quality and he gave me VIP…read moreservice. Highly recommend!

stopped in recently on a suggestion from our contractor. Salesman showed us a few things and was…read morehelpful with the tile. I'm just wondering why he randomly thought it was ok to bring up the current politics? not ok, people. Please educate your staff that a salesman's politics don't belong on your sales floor. We went for tile not someone's opinion on Mayor Wu. These are truly crazy and invasive times. Do better please.

Love the unique selection of tiles. Customer service is fair, could be better. I must ask them…read morewhen my product will arrive.

First rate experience from start to finish. Bill and Kim at Dreams were amazing. Not only did…read morethey help us through all the design choices they made suggestions we would not have thought of which were fantastic. They were patient, kind and a true pleasure to work with. When construction started we had the pleasure of working with Rob and his team at Envy. This is a first class group of ultra talented, detail oriented individuals who cared for our kitchen as if it were their own. Every member of the crew that was at our house daily was outstanding. We cannot express our gratitude to them enough. This experience exceeded our expectations and I would highly recommend any one considering a remodeling project to hire them.

We looked at Norfolk Kitchens, DK&M, and both Home Depot and Lowe's. The latter 2 being the low…read moreball options. Norfolk and DK&M came in within 10% of each other. Surprisingly the low ball option were t so low. We chose DK&M after looking at reviews and remodels they've done. What was essentially a new cabinet project turned into a much bigger job with a wall separating the kitchen and dining area knocked down and a large opening cut in the wall separating the kitchen and living area. We went with a cabinet design from Waypoint that while a standard cabinet are proving to be solid and well manufactured. DK&M (Bill Reed) explained the process and timeline very well and then met the timeline exactly. We replaced the range and microwave as part of the project. Given this was done between January and March 2020 eg COVID time we were surpassingly unaffected by material issues and in fact most vendors were ahead of schedule. They partner with Envy Remodeling and the team Rob sent in was top notch. Very professional, on time , and excellent at their jobs. I did some rough analysis of material and labor costs and based on the hours spent onsite and similar big box store cabinet prices we feel it was a fair project cost. Looking back it was a very smooth process with no drama. We would highly recommend this team for any remodeling job.

I went in there a month ago, looking for a magnet for my door with built-in blinds and a man that…read moreworks in that department said he would get right back to me. He never did. Such poor customer service.

Used to work there as a forklift operator a year or so before covid started. Absolutely loved…read moreworking there. The owners are great people. All the employees were a great people as well. Worked there for about a year. Always was hustling around and did everything asked of me plus more. Had to leave early one day to go to the registry. I come in the next day and they fire me because they said I Left without telling anyone. Like yeah I would just throw away a great job that I loved and had been there for a year and was planning on working there for years more. I know for a fact I told people that I was leaving. Not only that day but I had told them months ahead of time about that day. I believe the real reason was because covid was starting and business was slowing as well as an employee that was out for a year with an injury. Just came back 2 weeks earlier. I was the newest employee and I understand with business slowing I would be the first one to go. But just tell me that I would completely understand. Instead they make up the story that I just walked out. I have no ill will towards the company or anyone there. It's a great company with great owners and I still highly recommend them. I just don't understand why they went about that the way they did. Hope everyone is good there

Extremely rude customer service. Do yourself a favor and take your business elsewhereread more

Amazing selection, fair pricing and impeccable install. However, client service over the phone and…read morein person needs significant attention. Sheila Webster is a wonderful example of A+ service. Thanks Sheila.