I felt it was imperative to write this review, and offset the single 1 star review from 2015, as…read morethis lumber vendor was the absolute best to work with. I am an amateur when it comes to carpentry and home renovation, but I have a generalized knowledge of woodworking tools and various basic materials. My goal was to revamp an old porch. I walked nervously in their door, with a picture of the old porch on my iPhone and a few rough measurements scribbled on a piece of paper. Immediately, Kathy and Kate put me at ease, and walked me through my design plans. Along the way, Kate thoughtfully listened to my needs, and carefully recommended different ways I could improve my design, without criticism or judgement. All her ideas proved to be excellent, and I'm so grateful for her advice. Over the course of the next two weeks, I would return many times for extra lumber as my plans evolved. Every time, I was warmly greeted, and immediately and thoughtfully accommodated. I am very grateful to the gentlemen in the back who helped fit many an odd long board in my dad's Camry, and to the one kind employee who, on an especially hot day, offered me a popsicle while I was waiting for something to be cut. Overall, my experience was over and above excellent, and with their help, I managed to build the new porch by myself in only 2 weeks! Their prices are affordable, their store is immaculate, and their customer service was top notch. I can't wait for the next project!

Always friendly staff that is more then Willing to help. They always make sure you have what you…read moreneed when you need it.

About three years ago I made several purchases including a rather unique product not found at the…read moreusual "home improvement" retailers. They offered the product by requested sizing at an excellent price and provided a quality delivery and uneventful off loading. Last month I returned to purchase mahogany decking boards to matched some of the product I previously purchased from them. They cut each piece to my specifications without charge, helped me pack it into my vehicle and sent me off with many smiles. They are nearly an hour from my house, but they are so worth the distance to do business with. You can walk in or place the order over the phone. I've done both without issue. Everyone there goes out of their way to make your purchase and project go off without a hitch. Can't thank you enough and highly recommend their lumber yard for all of your related needs. Apologize for the late reviews. Tis the season to be grateful.

From the owner: building suppliesread more

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

If I were you and now is the only place to get anything I would not go their way over priced…read morehorrible building materials any owner couldn't be more of a jerk than you'll ever meet just a heads up I mean obviously you shop wherever you want but if you want to pay more for shit then that's your place and while you're spending your money you'll also get treated like shit.

super unfriendly people! super high prices....we paid about 30% more than buying lumber at lowes…read moreand they overcharged us $50 for an extra box of screws!!! massive $118 overcharge on a bill that should have been $200. total rip off. says his lumber is better quality the pieces we were stupid enough to use so now we could not return had massive cracks and gouges. we were making a door and had to remove the wood and flip it over so the good side was showing. awful, awful, awrul.

Highly recommend these guys if you're looking to get a granite countertop done or replace like the…read moreone we did. Big shout out to Direct Granite Countertop in Marshfield, From start to finish they were absolutely great. Visited the shop in Marshfield. Picked the style, pattern color and size. They came to measure. On time, when they said they would. Back to the shop to cut the granite top. Called to set a schedule to install. Showed up on time. Right down to business. Friendly, professional and courteous. Placed down tarps, removed the old counter and installed the new counter. Cleaned after themselves. Down in less than an hour. We will definitely use these guys again for our granite countertop needs and projects. Awesome and easy to work with. Again, highly recommend.

The owner of Direct Granite Deborah and her staff were pleasant and professional. We love our new…read morebeautiful countertops and we will highly recommend them. They are more than 10 stars. Thank you very much Deborah and crew.

Extremely poor experience here at National Lumber. Wanted to give them a chance in hopes of a…read morebetter service experience and higher quality materials than big box. They delivered soaking wet interior bead board and trim soaking not once but twice. I helped the driver reload the first delivery. Our salesperson did not inform when delivery times would be - the first came at 6 AM. We were not awake and the driver is texting to us. Unpleasant. The salesperson did not proactively notify of when successive deliveries would be made nor did they apologize for our many inconveniences over a week's time. This includes holding up the start of the job by our contractor. No apologies, no offer of a credit - a very rough ordeal for trying to patronize a local merchant. Maybe contractors are served better than retail residents?

From the owner: Builders FirstSource is the nation's largest supplier of building materials and building products…read morefor builders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Kingston, MA lumber yard serves customers throughout Plympton, Duxbury, Monponsett, Halifax, Pembroke and surrounding New England Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.