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Sam Lui: Allstate Insurance

5.0 (3 reviews)
Open 9:00 am - 5:00 pm

Services - Sam Lui: Allstate Insurance

Homeowner or property

Car and truck insurance

Life insurance

Sam Lui: Allstate Insurance Photos

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AAA Insurance

AAA Insurance

(4 reviews)

On march 18th i went to AAA to renew my membership and Registration I realized that…read more I accidentally lock my keys in my car. I Ask at the front desk if they can call and they said to tell the person at the counter, So as I paid I requested help and was told they don't do that , being a handicapped Veteran blind in my left eye and an amputee.. I walk back to the front welcome Desk.. I ask "can I Please ?? have the number to roadside assistance ..the associate than said. " DON'T YOU HAVE A PHONE!!!"?.. as I felt defeated I went outside into the heat. Knowing my meds were lock in my car. I. Used my phone to take a photo and expand it to get the number. If you want to feel helpless AAA will make you feel hopeless and a bother.. as A Veteran and disabled. How hard would it have been to Call for me or just write the number down on a piece of paper ? I Sat outside in the hot sun. Feeling defeated Knowing I couldn't go back inside after being treated in such a way..

I really like this location a lot. The service is fast, friendly and efficient and the employees…read moreare very helpful. I frequently go here for DMV Services. The speed with which you can get things done makes the membership fee worth it in time saved alone. All that said, in reference to Michael H.'s review, I would strongly recommend against getting insurance with AAA. My father went through something similar getting insurance with AAA. He signed up with them and paid for the insurance and when he got into an accident, he was told that he wasn't covered for whatever happened. ‍ I would further recommend that when you get car insurance, go to an agency where you have a face and a name to deal with should you have any problems. Also ask for a copy of the coverage that you just signed up for to be printed for you. Car Insurance is one time when you DON'T PHONE IT IN.

Allstate Insurance: John R. Leland - Allstate Insurance

Allstate Insurance: John R. Leland

(9 reviews)

A mistake to transfer to Allstate. You are not in good hands and they leave you hanging even if the…read moreaccident was not my fault. I got email from DMV that my wrecked car is still operable, but actually total. They billed me $165 for my new car, but should have a credit on the wrecked car that have been applied to the new car. They were very nice when i 1st joined, but thereafter, they showed their rudeness. I will file a complaint to the auto insurance business that the DMV have recommended about them... Their motto - You're in good hands is a joke.. Update: GO TO - INSURANCE.CA.GOV to file a complaint on this site. Beware of paying your insurance in full. If your car got wrecked by the other party n after 30 days your car is considered totaled this site will not reimburse you or they do not communicate with the claims. Allstate is just a franchise like McDonald's...

Called in to cancel my insurance plan his receptionist answered the phone rudely like I was the one…read morewho was bothering her at 10am. Said I wanted to cancel my plan since statefarm had better pricing , she told me that there would be a fee to cancel and that they also needed it in writing. I'm like ok, I'll email you over she NO, I'll have john call you. 5 hours later I get a miss call from john who very much sounds like a damn d-bag asking me to call him back. I did no answer. Left a msg. No call back. Finally I got and email saying that the monthly payment would be 52 bucks a month for renters insurance.....I didn't sign up for that amount it was suppose to only be 27 bucks a Month. Why are they charging more then before? No one can tell me. So I called the 800 number and was able to cancel the policy!! Thank goodness... I will NEVER DO BUSINESS WITH ALLSTATE again!!!

Sam Lui: Allstate Insurance - homeinsurance - Updated May 2026

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