Had to get quick insurance for my project car, and Tania was very helpful! She had me in and out of the building within the hour and had no issues what so ever getting the proper insurance coverage I needed. Aside from her great hospitality, her work ethic holds a very professional demeanor. Recommend anyone in need to stop by if near the area. Thank you Tania! read more

They always seem to be on break, both times I went there, the place wasn't open even though it should be (as stated on the website). I called customer service but they dropped my call. You should update your hours or post a note in the front to let people know. read more

I had a very positive experience with Freeway Insurance today. Without my even asking, Carlos Vasquez researched and found me a new car insurance policy at a much reduced cost than my old policy was! He sat there on the phone patiently, while I read through the terms of the new policy and he answered all the questions I had as I read through it. He answered every question in plain language, without rushing or using a lot of "legalese". I highly recommend Carlos Vasquez and Freeway Insurance for anyone looking for car insurance at a decent price. read more

I was shopping around for car insurance and used Freeway insurance before, I was connected with Carlos to help with my needs, he was fantastic and helpful and took care of me. Mr. Vasquez was very professional and found me a nice deal and was able to get me insurance within 30 mins! read more

Walked in there was only one person working.. he was on the phone when he was done he just talked to us from all the way from his desk. Didn't even get up and acknowledged us. When we went to his desk it was messy he had food and a plate with chick fil A sauce so unprofessional. And he said our insurance for 2 cars came out at $497 which is crazy. Not sure why it came up to be that high if to be honest freeway insurance isn't the best one. We walked out went straight to triple A and had a whole different experience and got insurance with them for a very good prize. read more

Freeway Insurance - Food on his table while working so unprofessional - Auto Insurance Near Me - Daly City, California

thank you for service , professional, efficient work, saving money and time!this is very important for me.

Absolutely terrible customer service. Tried calling me about 7 times and left a voice mail complaining to me about it

Carlos was very friendly and quick to bring up a quote for my parents and I. He was very knowledgeable and broke everything down simply for me. I would definitely recommend asking for Carlos read more

Joseph Tomalka Sales Representative, CA LIC#4258967 works out In Sacramento I live in south city got me the best rate even days later read more

Literally on the phone with them to just change an address and they kept hanging up on us. Like ???? Whenever my mom tried to speak Spanish they hung up on her so I had to help her. What the hell? Still on the phone. Terrible experience. read more

By far the worst customer service ever!!! I wouldn't recommend to my worst enemy. Paid over $600 for basically NOTHING!!

freeway insurance have children working for them and they know nothing about accounting business. these young people have charged my bank account triple times what i owe, double times, never what i owe. now they want to cancel my insurance. i am filing fraud charges. read more

Tania was very sweet and Diligent and I definitely appreciate her! She helped us get new insurance and also worked with us with the insurance rate! She rocks!!! read more

Freeway Insurance - Tania Hernandez is the shit!!! - Auto Insurance Near Me - Daly City, California

Excellent service-the lady Lilly bellomi was very helpful and friendly. She was Accommodating accommodating. I will highly recommended this agent. read more

ANAHI DESANTIAGO saved my life! My car got towed this morning I was sick to my stomach but I came here and Anahi, and Carmen helped us and sorted everything out. I couldn't of made it without them! Diana and Karen made the time fly by THEY ALL NEED A PAY RAISE read more

This company is not good with customer service I needed help from workers there and they was giving me all false information. It's hard to get the right number to call for assistance. They should really work on there representatives it's 2019. But there was one guy that did a awesome job Emanuel . Thankyou ! read more

If anyone is looking to get an insurance for car, give em a call Right now! Just i did. Now i have set and very good coverage on my car. Diana Cuevas the branch Manager, helped me through my situation in my record and gave me a few choices of which quote should I be getting. She puts her time on her work explaining how each quote cost me from the highest to lowest. Very satisfied of my experience here. read more

Diana was so polite and helpful to say the least. She helped narrow down the entire process and definitely made it easy to make a decision. I recommend she get a raise to acknowledge her hard work, great customer service skills, and professionalism. I would definitely recommend her services. read more

Worst experience ever all this company is full of shit Austin Anthony made me go to yelp to give him a good review so i could get a discount, he made it seen like i was getting a deal with ended up paying 524 for a Brookerfeed and then 224 for the actually bill. And it hasnt been 2 weeks that i got the insurance and they dont want to refund no money with i wasnt notice it was refundable. Worst experience ever!!! I would never recommend this place at all so if your reading this and by any chance try to go there don't get a deal from this guy Anthony Austin read more

I was looking for a good quote for my car insurance and decided to go in to freeway insurance, Diana cuevas was really helpful and did her best to try and get me a really good quote, i was really happy with her help i really recomend her! read more

Getting rid of this insurance! I talked to someone yesterday who said their open 9-6 today and just went... THEIR CLOSED. Called the number CLOSED. Why not have your hours on the door or window? Or have employees who give accurate information.... Or here's a BIG TIP... Change your hours on your yelp page. Just needed a copy of my insurance card and can't even get it.... You just lost a customer, and I WILL be telling other people about my experience. read more

Aurora was very helpful and nice but The quote she gave me was different at the end. She didn't notify me that there was a $34 charge that freeway charges and it would've been nice to know that in the beginning. Also I had an appointment she gave me because I was going on my lunch break. When I got there there she was with somebody. Then took a walk-in before me and I was late getting back to work. When I called her back when I got to work still confused why price jumped up $34 dollars and her response while there been maybe cause she changed day for tomorrow to start policy cause current policy ended that day. Left me still uncomfortable then let me know I'll be up front with you it's a charge we give for writing policy . Would have been better to let me know in the beginning. read more

Carmen was very polite & so nice! I was very satisfied on what she helped me with, policy & everything that you can think of!

Terrible company. They use all kinds of tactics to make payment difficult including arbitrarily canceling autopay, adding charges to all payment options (processing fees), and bouncing customers around to exhaustion when trying to remedy their suspicious levels of incompetence. Do yourself a favor and avoid this terrible company. I've already complained to the bbb and am considering legal action for their unethical actions. read more

Great price!!! Very convenience ! Good costumer service ! Manager Anthony gave me a great deal ! thanks for saving me an extra few bucks. read more

Freeway Insurance - Auto Insurance Near Me - Daly City, California

By far one of the best experience I've had. I've went to different insurance companies and they did not treat me as nice as Diana. She was very helpful and knew exactly what I was looking for If anybody is looking for insurance make sure to see Diana you won't regret. Thank you again :) read more

Very helpful service. Make sure to see Carmen. She helped us last time and we had a good experience

Great service! Fast and realible!! I went there about 2 days ago to get a quote with my dad, and since I have a few tickets and accidents (and so does my father) the cheapest quote was up to $700 monthly (plus $1,200 for the down payment!) somehow this incredible woman called Diana Cuevas helped me and my dad to get the best deal, our rate decreased to $380 monthly!!! And $600 for the down payment! Loved it!!! Thanks a lot Diana, I will definitely recommend to my friends and others!!! Luan Francisco. read more

I always get good service. The staff is very friendly and helpful. They always get me the best rates.

Please do not go through this company. They do not sell insurance: they just get quotes from other companies and then charge you about $280 for hooking you up with the company. Save your $280 and just go through an actual insurance company that won't charge anything to give a quote. This company is little more than a scam. read more

Please don't come to this nasty place . They are thieves . They are way too expensive . Come on really 500 dollars just to get insurance plus 170 dollars monthy what a rip-off please stay away . Go with State Farm they are very good . Don't throw your money away . Plus they take way to long to "help " you . Once I waited for 2 hours before they got to me didn't even bother to ask me what could they assist me with so unprofessional ! Por favor manteganse alejados de este lugar son unos ladrones profesionales busquen antes de escoger cualquier basura . Por favor según que son baratos NO . Al contrario son los mas caros . Por favor por su bien no tiren su dinero a la basura ! read more

I can not say enough good things about Lilly and her customer service! She answered all my questions and made me feel so much better about the concerns I did have! I'll definitely make sure to recommend family and friends to her specifically. Thank you so much Lilly!! read more

I had insurance with freeway for at least 3 months I paid almost $600 for the down payments and my monthly payments were $130 I am a college student and I got no discount or anything lowered on my insurance I decided to leave and found a much cheaper one that I pay $97 a month and when I cancelled my plan a lady from freeway insurance said I was going to get a refund for my down payment that I should receive it in the mail in a couple of weeks. Two weeks past and I haven't received nothing I call freeway insurance and they tell me that I wasn't getting no refund that I can't receive one. I paid $600 down the drain with this insurance I always paid on time and never used any of the services but when I cancelled I guess I wasn't qualified for a refund guess my $600 wasn't enough!! read more

I was with this company for about six years. I never had to submit a claim, paid my policy in full and on time, and have had no accidents. When I removed a driver from my policy, the car attached to this driver was not automatically removed nor did the company tell me it was not removed. Therefore, I was paying for a car I would not or could not drive. They refused to backlog or offer any compensation for this whatsoever even though it would be impossible for me to have driven that car as it was not my car at all. Disappointing experience, and I strongly suggest avoiding this company. read more

Carmen was able to help me get the lowest rate for 2 vehicles for under 200 a month. She's very nice, took her time with the call and made sure I got the lowest rate possible. Definitely recommend! read more

I needed insurance before my court date and went here based on yelp recommendations. Tania scheduled me for an appointment the same day. My paperwork was handled quickly and professionally by both Tania & Abigail. $400 and 30 minutes later I was on my way with all the necessary paperwork. I noticed lots of insurance companies are closed on the weekends. It's a pleasant surprise to find a quality insurance company open on weekends. read more

needed full coverage on my benz joint the manager Anthony was very haelpful he explained all coverages and took good care of me. ASk for Anthony he will hook it up.thank you read more

Freeway Insurance - ask for anthony he saved me $200 a year - Auto Insurance Near Me - Daly City, California

What happened to this location??? I have been coming here for years and this past year I have seen people come and go. The ladies in this location are not welcoming or polite, unless you are a man then they will be nice. I got the same service from the "manager". The employees at this location need to get fired! Or properly trained to be equal with both male and female clients. Ladies please take your jobs seriously and handle your business professionally!!! read more

DO NOT DEAL WITH THIS COMPANY. I don't know how they are still in business. I've been trying to remove a car from my policy for days now and they refuse to help. Constant transferring of calls, waiting times of up to 40 minutes, ,and then when I get a live person on the phone they give me the run around about how to cancel, but never return any of my calls. I finally got someone from the Daly City office on the phone (probably Anthony who I met when I went a few years back), who said I have to go in the office to remove the car. When I asked why, because I was previously told I could fax in a cancellation letter, he said there are documents to sign. BULLSHIT! They sure didn't require me to come in when I wanted to add a car to the policy. Not to mention, that time when I only wanted a car added on my current policy, they SOLD me a NEW policy instead (without being clear) and charged me down payment, etc. I eventually fought it and got it credited but these guys are the worst. Don't understand how they get a way with this. read more

I was shopping for auto insurance a few days ago and made the mistake of getting a quote from these guys. It has been non-stop calling and emails, even though every call them when I'm ready to proceed. I just got my second call of the day after the woman I spoke with earlier said she'd take me off the list. It comes off as desperate, which is not something I want in someone who wants to insure me. While the prices can't be beat, I will not be going with this provider based on this passed week of harassment and disruption. Pathetic. read more