Great place however the store is a pig sty! I cannot understand how the owner allows a filthy fish…read moretank , dead plants and tires to showcase his store! You would think that he would at least allow for his business to have a certain level of dignity considering its location! JUST A THOUGHT!

I just returned from a six week vacation where my phone died. I bought a new one as soon as I got…read morehome but when I set up email on my phone, the email on my computer stopped working and no restart messages were being sent to either my phone or my wife's computer. It was Friday afternoon and I was desperate because I had planned to catch up on work over the weekend. I went to see Chad and Jake who did an amazing job. I strongly recommend WHT to anyone that needs computer support and will use their services in the future.

The nicest and honest people to help you when your computer dies on you…read more They will go out of their way to provide options and help you tackle your equipment issues.

I have an old MacBook Pro laptop with a battery that was fast depleting, and a fan blower that was…read morein dire need of cleaning. Though I thought it might be time to buy a new computer altogether, decided to put it off for another year or so (since Apple store hours and services were limited at this time). Instead, I just bought a new compatible battery (thru Amazon) that could be replaced by Apple, or an Apple-authorized repair shop. After googling some reviews online, decided to call this repair shop. I was able to speak with Nick right away, and he made the whole process seem so easy and hassle-free...and said that they can usually do it within the same day. He also gave me a quote for the repairs. Not only friendly, but very helpful! Although I happened to visit the shop on a busy Wednesday afternoon, Nick managed to get my laptop battery replaced and the fan blower (?) cleaned within a few hours. He was even willing to work past their store hours to get it completed if necessary! Whew...I was SO relieved to hear that, as I would have hated to leave my personal laptop with them overnight. Not only was this process hassle-free and expedient, it costed under 100 bucks!! By now, I've tested my new battery strength, and it has improved tremendously. Also, the fan blower isn't as loud (almost scary). So overall, am very satisfied with the service and repairs...and I would highly recommend this place for anyone with any PC issues!

So helpful, so honest, so needed! Didn't try to sell me…read moreanything unnecessary-definitely tried to save me money. Absolutely recommend!!

Went in trying to get a quick estimate for an old phone with a broken screen to see how much I…read morecould get for it and the guy was just a dick for no reason at all. I'd like to think I was polite but I guess my presence and a broken screen means I get told I should pay him to throw my phone away :(

Great service. Very responsive and set clear expectations on timing, pricing and delivery.read more

I took my niece's laptop in because it crashed. She was finishing college and was worried that she…read morehad lost all of her data. Ron was very friendly and professional. He explained that there was no guarantee that the data could be recovered, but if he couldn't recover the data, there was no fee. As it turned out, he did recover the data, and my niece was able to continue her studies. I am very thankful for the excellent service at Carolina Data Recovery and would absolutely take my computers to them in the future!

Stopped in today (9/13/24) to inquire about a battery replacement for my iPhone 12 Mini…read more Sam was very kind and professional. Also contemplated selling it and upgrading to something else. I decided to do the battery replacement. Well, during the battery replacement (at NO FAULT OF SAM'S), something happened with my phone, but my Face ID stopped working. He tried to do a few troubleshoots but couldn't fix that (we think it was from damage previously, but who knows...I never had issues with it, and I am NOT FAULTING SAM!). So, I decided to trade it in for the quote he gave me and got a new (used) iPhone. Sam is beyond professional. He was warm, welcoming, and very engaging. He made me feel like I was an old friend. I will be coming back in the future for all of my tech needs! Thanks, Sam! -Christopher C.

Had the battery replaced on my iphone 13 mini. Then had my…read morescreen replaced. since then I've had so many problems with the phone shutting off, the phone gets hot. The battery percentage is wildly going up and down and the phone CANNOT recognize the battery. I know I have warranty on the screen. But Ive had my phone checked there a few times, but was claimed nothing was found to be an issue. Which I believe is a flat out lie. Now there's new people there, and wants to charge me for diagnostics on the phone even after telling them about the situation. They never asked my name nor do they even want to look up the info. I've lost all my interest in cell phone repair stores... especially this one. Don't let these people "school" you since they have to have your "phones, tablets, laptops" to another lab for diagnostics to charge you enough you'd wish you just get a new phone. so here's my beginning experienc- Nice people, believable legit... and now- I don't trust them, faulty replacements, always a new customer even though there's past visits.

Being new to the area, I didn't know where to turn for computer repair services. Gave them a call…read moreand never looked back. Billy went above and beyond with his help and consideration. He patiently explained everything, asked clarifying questions about my needs, and remained willing to assist even after everything was fixed. Very reasonable prices too. I highly recommend his services to anyone in need!

This place is a life saver! I accidentally cracked my laptop screen. Took my laptop to them, they…read moreordered a replacement and will replace as soon as it arrives on the same day! If your in the Queen City and you ever have a computer need please come visit them. They are a team of young guys with good inventory and great customer service!

Best place to get your PC Fixed/ put together or if you just need some parts! I brought my parts to…read morethem explain what I wanted, and they delivered. Gave me a new case because they had an extra one for free!! And put in windows 11!! 10/10 recommend!!

I have purchased two laptops from Horizon and both times I have walked into Horizons , I have been…read moregreeted by either the owner or a staff member promptly. They explain every part of the laptop enduring you understand. They also take the time to show you the difference between laptops you are interested in purchasing. They offer a great 2 year warranty at an incredible price!! They stand behind their products 100%! I will only purchase my computer and laptop needs from Horizon! Great customer service and always a great price!! Sabrina

Rude hot headed management. overcharges for repairs. repair took forever and never received any…read moreupdates. had to keep calling and kept getting the run around.