The service is amazing. I needed to replace a cracked screen. I did my due diligence and called…read morecompanies. They gave me a quote and was upfront. Best of all they very responsive when I had preliminary sales questions... My screen was fixed in a day and I am happy with the service. It looked better than the original. I highly recommend Fixitech.

No words can express how much I owe this guy for helping me out with my laptop that crashed ^.~…read morethanks again and again!!!

They have taken care of our computer repairs for years. Reasonable price and a great staff and…read morevery knowledgeable.

They do a great job at reasonable prices. Friendly and listens to your needs and concerns. I…read morerecommend them for your needs.

This place is a life saver! I accidentally cracked my laptop screen. Took my laptop to them, they…read moreordered a replacement and will replace as soon as it arrives on the same day! If your in the Queen City and you ever have a computer need please come visit them. They are a team of young guys with good inventory and great customer service!

Best place to get your PC Fixed/ put together or if you just need some parts! I brought my parts to…read morethem explain what I wanted, and they delivered. Gave me a new case because they had an extra one for free!! And put in windows 11!! 10/10 recommend!!

If I could give one review I would. Not helpful. Doesn't live up to the standards with their…read morewarranty, closes at weird times with no notice, even though they fix your screen you still have problems. Not dealing with it. Expected a better company than I dealt with.

Quick service, very knowledgeable and reasonably priced. We have taken 4 phones here for screen…read morerepair. Happy every time.

I received a very quick & affordable quote from the Cellular Doctor to repair the broken screen on…read moremy iPhone. I was happy to see that they were open on Saturday when other shops weren't, especially with an impending ice storm approaching. I really needed my phone repaired ASAP. Sure enough, I was greeted with excellent customer service from the moment I walked through the door. Freddie assisted me with my phone. He was very knowledgeable & said that he would be right back in about 5 minutes. I couldn't believe that in roughly about that time, I was paying for my repaired iPhone. Initially I couldn't remember my password to get back into my iCloud account. He offered options to help restore it. Thankfully, I remembered once I got home. I was able to use my phone again & charge it up just in case I lost power during the ice storm. I'm so grateful to Freddie for walking me through the process effortlessly. I'll be returning (hopefully no time soon) if I need help in the future. He saved me from having to purchase another phone, which I wasn't ready to do yet. I'll definitely recommend this location to others who have problems with their devices.

Knowledgeable & friendly service. He fixed my phone quickly and at a fair price. Highly recommendread more

Jessie was awesome, knowledgeable and has the best customer service I've seen in years. Got my…read moreissues on both laptops resolved quickly and very efficiently. I am very pleased.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

Had a broken iPhone 17 Pro Max screen that needed to be fixed ASAP. Perfect Screen answered right…read moreaway, confirmed they had the parts in stock, and got me in immediately with no appointment needed. They gave me honest, straightforward pricing over the phone with different repair options based on my preferences. The repair took about 40 minutes, and the staff was friendly and professional throughout the entire process. I would definitely recommend them over any other phone repair shop in Charlotte if you're looking for quality service and a great customer experience. I'll definitely be returning for any future repair needs.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

I would not recommend coming here at all. The service was quick but maybe too quick because the…read morescreen was already lifting the SAME night. On top of that, i bought a screen protector through them that they placed on my screen and my screen dropped and broke THROUGH the protector and they said this is not covered under any warranty since its not insurance so I will need to pay full price for another repair.

Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.