I found this gem almost by mistake when I wandered in to ask a question about a problem with my computer which happened to be in my car cause I'd just moved to Concord from Connecticut. The tech was very knowledgeable and helped me right there on the spot for an unbelievably reasonable price! Now I've lived her for over five years and still I only go o FireFold! They are very friendly and chill. I love all their personalities. They even answer my silly questions with respectful responses. I hunted them down when they moved and I didn't see them at previous location. I'm relieved I found them on Poplar Tent near Harris. Great service. Fast turnaround. No gimmicky fast talk trying to sell me something I don't need! read more

Firefold is hands-down the best place in the Charlotte area for all of your networking needs. Everything that I have purchased here has been top quality and the customer service is outstanding. Jennifer was very helpful. She was knowledgeable about the inventory and was a pleasure to deal with! I have been ordering materials for side projects for a few years now, and it is safe to say that they have EARNED a customer for life. read more

So you go to a Big Box store and buy that HD-TV you always wanted. Then you are told you need to spend $60-$70 on HDMI cables. Errrr, stop there and say thnx for the TV. I will get my cables elsewhere...say from Firefold... I heard about this mostly web based business from a guy w/Time Warner Cable (nice tip). This is the place for great electronic and accessory deals. I got an iPhone screen protector for .49, yes cents...what? Pros: *Great prices *Great customer service *Great deals that change from week to week (an amplified sound bar w/sub, remote, and is iPhone/ iPod compatible...for $79...(I am thinking about it) Cons: *Open only M-F 8AM - 5PM (How about a Saturday for us that work?) *They are out of stock of somethings sometimes,as they purchase on deals. Overall this is a great place w/great deals. Yeah, Amazon may have some things at times cheaper...but this is a cool local business. Geek out! read more

Beware! You get what you pay for. I have ordered cables from them. A coaxle cable for my sub and 2 HDMI 3d cables for my projector and receiver that I installed behind the wall. The pin on the coaxle cable broke the first time I put in into my sub and I had to delicately drill it out and go down the street to Radio Shack and picked up one that wouldn't break. I bought a hi definition 3d projector for my basement theatre put them behind the drywall ( I put in two in case one ever went bad). Both cables are garbage. When I hooked the first one up the picture was terrible, letters were pixelated, and the it definitely wasn't the 1080 it was supposed to be. I contacted customer service and they told me they couldn't send me new cables since they were behind the wall and I couldn't get them out. These two cables cost a total of $38 and they can't send me new ones. Terrible Products Terrible Service STAY AWAY! read more

I just got 2 six foot HDMI cables for $4.99 each. Even Wal-Mart wants $40 for one. Great prices!

After doing business with Firefold at their previous location for many years and having great experiences with them for providing cables, connections, etc., I discovered their true business philosophy when I had them perform work on a I-Phone. Reese, who was the manager at the time, replaced a cracked screen on my I-Phone 5S, but inadvertently broke the cable on the home button. He admitted this when I came to pick up the phone and had installed another button that did not have fingerprint functionality. He asked me to bring it back in a week for him to fix and he would order parts. When he replaced the button again a week later, it still would not work. He told me to take it to Apple. I drove it to Apple who refused to work on it because I had allowed Firefold to work on it. When I went back to Firefold they told me there was nothing they could do. They charged me $119.00 to fix my screen and in the process broke my home button and then refused to do anything at all. No credit, no refund, no anything. The statement I got was "If you had brought it back to us sooner, we could have done something." The time between visits had nothing to do with the fact that they charged me to fix my phone and broke it in the process. TERRIBLE customer service-Seth the manager discussed my situation with the owner who made the decision to offer NOTHING. You get what you pay for....... read more

I placed an order and never received it and received an email it was shipped with a tracking number. It never left the facility. I contacted customer service and the person who answered the phone flippantly remarked oh it's probably lost I will let the warehouse know. I will never use them again. read more