Great employees, great experience, great ice cream! So when I visited, I didn't tell them that I was there as part of a Yelp event until after they served us, just so that my experience was fair. After tasting nearly every one of their flavors, which were great! I ordered our cones. Note, they have optional Vegan coconut cream-based ice cream, which I did NOT try, but it's great that they have it. The shop is large for an ice cream store, think of a Starbucks without all of the tables. The building is hidden in the middle of the street, so when you visit, you have to cross a lane of traffic. Silly me kept looking to the far left and right, finally realizing that it was right in the middle, between the lanes of the road! Certainly looking forward to visiting again, I wish that I had been able to make it to the first Yelp event here, but life unfortunately got in the way. read more

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What a great treat at Salt & Straw! Our server was absolutely TOP NOTCH! We got to sample so many flavors, and he was so patient and passionate about their products. We had cones and both were absolutely delicious! Don't forget to go feed the giant goldfish at the pond next door! :) We will definitely go back! Highly recommended! read more

I was lucky enough to go to the yelp elite event here and my daughter and I really enjoyed it. This time my husband and I were in the area and decided to stop in. When you walk in you can smell the waffle cones they make. Its very clean and they have standing bars so you can eat in if you wish. Service is super friendly and the workers are very knowledgeable. Serving sizes are very generous as well. We both ordered the small sizes in waffle cones. They were huge! Love the unique flavors and they allow tasting as well. read more

Salt & Straw - Ice cream - Ice Cream & Frozen Yogurt Near Me - Salem, New Hampshire

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Eclectic Ice Cream Shop located at the Tuscan Village in Salem NH! Very unique flavors with great ingredients! Cute little shop to stop in for a sweet treat. Employees are very friendly and happy to help you find the right flavor. Sampling is encouraged and they have cute little spoons!! read more

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Clean and friendly establishment. A wide variety of ice cream but curiously the majority didn't really set my heart aflutter. People working there were very friendly - no complaints at all on that front. The location is a bit out of the way; somewhat isolated by itself in a large and sprawling mall. Good array of knick knacks available if you're looking fro knick knacks with your ice cream. read more

Absolutely amazing establishment serving up a selection of unique and delectable ice cream. You can sample the ice cream prior to purchase. I had the strawberry honey balsamic w black pepper. It was so pleasantly full of a robust strawberry sensation on the palate. I recommend purchasing your ice cream in their cone, which seems to be made on the premises as that is the first thing you smell when the doors open. The shop is located within an outdoor area with plenty of restaurants and even a hotel. Honestly, I live in NH and thought ,by golly, I don't want to leave this place and maybe I'll just book a room. Had it not been for coming in for my ice cream, I would not have known the plaza existed so I am very thankful. So whether you want to just grab an ice cream and go or I recommend shopping, lunch, and the best ice cream for dessert! read more

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Thank you, ice cream gods, for finally bringing Salt and Straw to New England. Ever since I first tried it on the West Coast years ago, every other ice cream has felt just a little disappointing. Plenty of other places ATTEMPT inventive flavor profiles, but often it feels like they're just going for shock value. Here, you actually taste every advertised ingredient. The flavors are bold, balanced, and somehow the wild combinations always work?! Then add in truly unlimited free sampling?? No other place compares! I've been raving about Salt and Straw to friends for years, so I'm thrilled it's finally a bit closer. But I'm also a little relieved it's still about an hour away. Any closer, my wallet and my waistline would be in trouble. Ps. Make sure to try the Parker House Rolls while you still can! It's currently a last chance flavor and quite possibly one of the best I've ever tried. read more

Wow!! Awesome ice cream, unique flavors we tried 3-4 each. I decided on the coffee & love nuts, my wife had a combo of honey lavender and arbequina olive oil. Very nice store, inside and out. The staff was super helpful and friendly. We were here on a chilly day in February, got here ahead of a line, well worth the wait if the line is long when you give it a try. read more

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I love visiting Salt & Straw any time I'm in this area. Staff are very welcoming and knowledgeable about the flavors. I like how there are unique flavors every month and how generous they are with the samples. If you want something to go, there is a freezer with pints. They also have an app that lets you collect rewards and order online. There is street parking, although that can be hard to find, and also a parking lot within walking distance. read more

Salt & Straw is now open at Tuscan Village, between Tuscan Kitchen and The Capital Grille. This is their first location in New England. I've had their ice cream when I was in SoCal a while back. They had a ribbon cutting on July 1, 2025 for community leaders and their public grand opening was on July 2, 2025. There was a short line at the 11am grand opening with the Friendly Toast (great spot for brunch) handing out chilled lemonade refreshers in front of the scoop shop. Inside, the staff was offering free ice cream samples before buying. They also sell ice cream pints, ice cream cakes, and pup cups in the cooler. They offer several signature flavors and limited time flavors. I sampled the Goat Cheese Marionberry Habanero first, which wasn't that spicy. I got a Double Scoop Waffle Cone with Huckleberry Cornbread and Salted Malted Chocolate Chip Cookie Dough, $10.15 total. Though the ice cream and waffle cone became messy, I enjoyed the interesting flavors with the complementary refresher and a black coffee I had back at the vehicle. I can't wait to come back very soon to try out some of their other flavors. Thx very much to Steff D. for the upcoming NH Yelp Elite Event invite to Salt & Straw! We can only hope this Portland, Oregon based ice cream shop can also open their shop(s) in the other Portland in Maine..... read more

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First of all, my apologies for taking so long to write this review. The new Salt & Straw at Tuscan Village in Salem (by Capital Grille) is absolutely beautiful, with plenty of seating outside. The shop itself is lovely, well lit, clean, and well thought out. They have a large menu on the wall, behind the ice cream freezers. Homemade ice cream that is not your average flavor. Flavors such as Huckleberry Cornbread pudding (yum!!), Pistachio and Ricotta Cannoli-(my favorite!!), Vegan Peanut Butter Brittle Caramel Fudge-which I had no idea was vegan until I read the ingredients it was so good. I went in during their grand opening weekend and the very sweet, patient employee gave me lots of samples-with ACTUAL spoons, not plastic, which I love! They care about the environment, people, have amazing ice cream, what else could you ask for? Love Salt & Straw, can't wait to go back! read more

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Fantastic, unique flavors with the opportunity to try as many flavors as you want (using reusable spoons, no less!) We went right when they opened so the wait was lighting fast. Customer service could have been better as far as explaining how things go, welcoming us in, etc. but I'll chalk that up to the newness. read more

Salt & Straw - Berries series is great - Ice Cream & Frozen Yogurt Near Me - Salem, New Hampshire

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Strawberry Pretzel Salad? Marionberry Habanero? What kind of ice cream place is this anyway?! A pretty killer one! We had already heard about the lines so we got there right when they opened at 11am on Saturday. Small little stand alone place in Tuscan Village in Salem. Met a guy named Joe who was brought up by the company in LA to help with the opening. Dude knew EVERYTHING about all the crazy flavors and they all rocked. They encourage you to try as many flavors as you want so I tried three and settled on a scoop each of the Strawberry Pretzel and the Chocolate Banks w/Hazelnut Fudge....awesome! I will admit that at first I thought the prices were a bit high but after tasting a few flavors, I gotta say they are worth it. Every flavor tasted like it was handmade and it was obvious that they use quality ingredients every time. If I had to describe this place, I would say its definitely an adult ice cream shop....but the kids will dig it too! read more

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A truly wonderful experience. Brand new Salt & Straw in the brand new Tuscan Village, a massive, sprawling, max density, mixed use development in Salem NH, geared to urban professionals. For a few minutes, I thought I was back in DC or Reston VA. And although the development may have been disconcerting to my more pastoral senses, the presence of Salt & Straw more than made up for it. The superb ice cream offerings include more than a few vegan specialties catering to both vegan and lactose free people. A great plus. We came over here twice. The first time, the lines were out the door and around the building so we decided to return after a scheduled event to which we had been invited. We returned after our home made pizza party and the lines were way more manageable. Despite the large amount of customers, expected of a brand new place, the service was flawless and attentive. I had the Strawberry and Coconut Water Sherbet and it was delicious. My spouse had the. Huckleberry pudding flavor and he raved about it. Overall a ten out of ten. Five well deserved stars. read more

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I love this concept and I love how they allow you to try as many flavors as you want. I went there a few weeks ago and was thrilled to see that they had there limited edition Thanksgiving flavors. I was very curious to see how the turking and stuffing ice cream tasted. It was flavorful but not my cup of ice cream. I tried everyone in the line up for thanksgiving but was not sold on any of them. I stuck with what I love which is the Gooey Chocolate Brownie. The pieces in that ice cream are so rich. Overall the service was great, the store was clean and the line went fairly quickly. I love that they have seating outside which is a huge win because you can easily sit and people watch while eating your ice cream. read more

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The smell in the vicinity of this place is waffle cone aroma. Delish. The flavors are out there and not your typical ice cream shop. The lines were very long but not sure if they is just new hype. I am not sure about this place as the flavors just didn't play to my liking on paper and a ton of flavors had nuts which I don't really care for in my ice cream. read more

Salt & Straw - Ice Cream & Frozen Yogurt Near Me - Salem, New Hampshire

Salt & Straw has some of the most unique ice cream flavors. There is a flavor for everyone and the Scoopers here were really kind in explaining any flavors I wanted to try. read more

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This place is a must do! The ice cream was amazing and super creamy. They had seasonal flavors and classic flavors so there was a great variety to choose from. The staff was so nice and helpful as well. We also loved the that the sampler spoons were real metal. How cool! It was a nice touch. I tried the salted malted cookie dough ice cream and the chocolate brownie ice cream and both were incredible. Highly recommend! read more

Really tasty flavors getting slung out of this ice cream haven! The service was great, smiling, happy, no matter how many flavors we asked to try, offered suggestions and info on each one. We went with the strawberry balsamic honey and pepper and the blackberry birthday cake = WOW. read more

Salt & Straw - Ice Cream & Frozen Yogurt Near Me - Salem, New Hampshire

So excited to see one opened here in the east coast! There were so many exciting flavors to try. I ended up getting the lavender flavored one with a cone. The staff were so friendly and patient because i tried at least 5 flavors before choosing what flavor i wanted. On top of that, there are pup cups available for purchase as well. My fur baby loved it. This is a great spot for everyone! read more

Salt & Straw - Menu, look at all these amazing flavors! - Ice Cream & Frozen Yogurt Near Me - Salem, New Hampshire

So this is a really sweet ice cream shop in the Tuscan Village with absolutely amazing ice cream! The flavors are not ordinary, so this is a place for ice cream foodies, not the picky eater. If you are thinking Carvel, Baskin Robbins, Dairy Queen is top notch and you are willing to try some different flavors, you will be very pleasantly surprised. The ambiance on a nice summer evening is awesome-plenty of seating and places to walk. Parking is a bit weird since this is in a ln outdoor mall village with mixed housing and a hotel. The service is very pleasant and you can taste as many flavors as you want-using real spoons. Oh, it's pet friendly too! Pup cups are available (non-dairy since dogs are lactose intolerant). The nondairy desserts are also nearly indistinguishable from regular ice cream. Enjoy! read more

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[DOG FRIENDLY] You can bring in your dog and they have doggy ice cream! It comes in cute packaging and is human grade. read more

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So glad they open in NH! I'm from SoCal and I usually go to one there (Pasadena, CA). Eversince I moved here I kinda miss the unique ice cream flavors that you can't get in regular ice cream shop like Olive Oil and Honey Lavender. So to found out they open Salt & Straws here just made me tear up a little. It took me a while since my map takes me inside Tuscan Village. But it actually located outside, between Tuscan Kitchen and The Capital Grille. The service was excellent and found out one of the employee was from SoCal as well and she was training new employees since it's the first month of opening. What makes Salt & Straw unique is they have new limited flavors every month! Thank you for open it here and hope you stay for a long time :') read more

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The ice cream is very bland and nothing special about this place. Has a lot of money for a single scoop of ice cream that just is if I went to the supermarket. read more

Interesting ice cream flavors. Always a busy place to visit. When I go there is always a line and sometimes the line is out the door. Definitely recommend for different flavored ice cream. (Lavender honey for example) read more

I'm familiar with salt and straw after 5 years down in Miami - first time here in Salem , we got the honey lavender , bana bread strawberry and bobca chocolate hazulnet (something like that) and was spectacular thank u all very much read more

Absolutely out of this world flavors!! My husband and I have now had two excellent experiences at Salt and Straw. While the first was apart of a yelp elite event the second was completely organic (no one working today when we went in was there last time). Everyone is very knowledgeable about the menu and flavors and we love the little tidbits of information about each flavor. We were also impressed with how the staff offers samples, a lot of samples! On our second visit we saw training of new employees and again we were very impressed; it appears to be a very fun working environment which adds to the overall experience for customers. The true star is the ice cream! The flavors definitely sound bizarre BUT I swear if you try them you WILL NOT BE DISAPPOINTED!! The current monthly special flavors includes Strawberry Pretzel Salad which features the Oishii Japanese Strawberry and it's a delicious flavor that really stands out. If you're in the Salem area I highly recommend stopping by! read more

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The ice cream is alright, the prices are what you get for the address. But the service? Genuinely some of the worst I've ever experienced. We walked in an hour before closing and got hit with sass from the start. The manager vanished mid-training (with the platinum blonde, and evidently many more of these conversations are needed) and the two employees left behind made it clear they'd rather be anywhere else. One even barked "you can pay now" as though we were her biggest inconvenience. We've been in before and it was fine, but this? Hard pass. For the same money (or likely less), Tuscan Kitchen gelato...or truthfully, even McDonald's...will treat you like an actual customer. read more

Got a flight and the flavors were interesting but very small scoops and ice cream was already half melted. Tried the strawberry pretzel salad - with the oishii strawberries being the main draw and there were barely any in the ice cream. Lavender honey, olive oil, Strawberry honey balsamic black pepper was my favorite. $16 for 4 little scoops read more

Nice location plenty of outdoor seating, not a lot of indoor seating for inclement weather, friendly service. Interesting flavors and take your time testing. read more

Very limited flavors We tried a flight 4 scoops for $16. It was very underwhelming. I read the other reviews and they seem to be the same and this is me sharing my experience. I do not want to reach out to your experience team. This is where they should be. read more

I've pretty much ate ice cream every night for the past 40 years This is the best ice cream I have ever had I don't now what else to say Or how else to help out but I'm in If you need a taste tester or something I'm your guy read more