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    Sal's Auto Glass

    5.0 (6 reviews)
    Closed • Closed
    Updated 3 weeks ago

    Services - Sal's Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Sal's Auto Glass Photos

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    Best Quality Auto Glass - AJ with the finished product

    Best Quality Auto Glass

    (5 reviews)

    Discovery District

    Sunroof shattered from highway debris. I called on Friday and front desk told me the warehouse had…read morethe part in stock and he would give me a call back if they could get me in same day or possibly tomorrow. I waited for 6 hours on Friday with no communication and when I called back, he just reiterated that he would call me. The next morning I called for a simple update but nobody picked up. 6-7 attempts later over a span of 5 hours, the same front desk attendant picks up and before I can get a word out, tells me I'm calling a lot and he's doing everything he can to track down the part, is facing issues with the warehouse and is currently looking on eBay for another one. My car is a 2013 scion tc and I understand sunroof replacement parts/glass might be difficult to locate, but a courteous and professional, open line of communication would have been much appreciated over 48 hours of just hoping they call me back...absolute waste of my time EDIT:Posted this review and no more than 30 minutes later, the owner contacted me directly, apologized for the lack of communication, ordered the part and offered a much appreciated discount. I appreciate the willingness to make this experience right!

    This may not be a fancy shop with leather couches, TVs, and complimentary coffee--but what it…read moreoffers is far more valuable. The space is small, extremely clean, and smells great. Most importantly, the level of hospitality is exceptional. You can tell right away that the people here truly care about their work. They greet you with respect, keep you updated throughout the process, and take pride in doing a fantastic job. That kind of genuine service is rare to find these days. For context, I needed a windshield replacement on my 2025 Hyundai Elantra. The dealership quoted me $1,043, and another shop in Cambridge, Ohio quoted $720 (including calibration). I had the same work done here for $485--with a much better overall experience. I'm a customer for life and will gladly recommend them to anyone.

    Budget Auto Glass

    Budget Auto Glass

    (4 reviews)

    Southeast

    I got charged $200 for my driver door glass literally 2 hours after I sat there and listened to the…read moresame man that checked me out charge a different customer $135 for the same job....OK no big deal. What is a big deal is that about 15 later as I'm on my way home I noticed that my window did not roll up and down correctly. I immediately pulled over and was told by the manager that even though they fixed my window they do not have the machine to reset my sensor, a fact that I was not made aware of till after the fact. I find this VERY unprofessional

    Very dissatisfied with their service. My driver side window was smashed during a break in, they…read moreoffered me the best price for repair, so I brought it in. They did the repair and sent me on my way. One day later the newly repaired window fell down into the door and wouldn't come back up. As it was winter time, I brought my car back in, they took the door panel off, and told me that the regulator for the window had been bent and would need to be replaced. Mind you the only way to reach this piece of equipment was to take the panel off with tools, which they had just done a day before. When I asked how this could have happened, they told me "You'd know better than I would." Of course they had bent the regulator themselves during the course of their repair a day earlier. They insisted on charging me full price for a new regulator and wouldn't refund any of the original window replacement price. This effectively doubled my price of repair, rendering my choice of the cheapest shop available pointless. If this was the end of the story, I'd be likely to move on and chalk it up to a hard luck loss. Unfortunately they did a shoddy job on the second repair and the window fell back down into the car door once again later that week. I called them back, they seemed shocked, and told me to bring my car back in for a third time. I refused to pay for any further charges and they agreed. In fairness their third repair worked fine with no issues to this day. However, having wasted five hours total dealing with them, sitting in their shop, incurring an additional expense due seemingly to their negligence, and sub-par workmanship, will keep me from coming back here and caused me to write this review. Save yourself considerable hassle and added expense and take your car somewhere else for a window replacement.

    Sal's Auto Glass - autoglass - Updated October 2026

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