I have had my car fixed at this shop multiple times and they always do such a wonderful job! They…read morealways have it done in a timely manner and always make sure that everything is fixed and working properly! They are great!

Disappointed with Rife's of Grandview after having great experiences at their Westerville location…read more My main issue is that they entered my visit into CARFAX despite only providing an estimate for minor cosmetic work that I declined. I ended up fixing the issue myself with touch-up paint for a fraction of their quote. Now I have an unnecessary CARFAX entry that could affect my vehicle's resale value. I find it inappropriate to report declined estimates to CARFAX, as it implies work was actually performed. As a side note, I was also concerned about their privacy practices. While waiting in the lobby, I witnessed an estimator having multiple speakerphone conversations with clients, broadcasting personal details to everyone in the reception area. The clients clearly had no idea their conversations were being shared with other customers. While I've had positive experiences with Rife's Westerville location in the past, I cannot recommend the Grandview location based on these practices.

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

dishonest, incompetent and careless at all levels of the company, owner, regional managers and shop…read moremanagers.

Sunroof shattered from highway debris. I called on Friday and front desk told me the warehouse had…read morethe part in stock and he would give me a call back if they could get me in same day or possibly tomorrow. I waited for 6 hours on Friday with no communication and when I called back, he just reiterated that he would call me. The next morning I called for a simple update but nobody picked up. 6-7 attempts later over a span of 5 hours, the same front desk attendant picks up and before I can get a word out, tells me I'm calling a lot and he's doing everything he can to track down the part, is facing issues with the warehouse and is currently looking on eBay for another one. My car is a 2013 scion tc and I understand sunroof replacement parts/glass might be difficult to locate, but a courteous and professional, open line of communication would have been much appreciated over 48 hours of just hoping they call me back...absolute waste of my time EDIT:Posted this review and no more than 30 minutes later, the owner contacted me directly, apologized for the lack of communication, ordered the part and offered a much appreciated discount. I appreciate the willingness to make this experience right!

This may not be a fancy shop with leather couches, TVs, and complimentary coffee--but what it…read moreoffers is far more valuable. The space is small, extremely clean, and smells great. Most importantly, the level of hospitality is exceptional. You can tell right away that the people here truly care about their work. They greet you with respect, keep you updated throughout the process, and take pride in doing a fantastic job. That kind of genuine service is rare to find these days. For context, I needed a windshield replacement on my 2025 Hyundai Elantra. The dealership quoted me $1,043, and another shop in Cambridge, Ohio quoted $720 (including calibration). I had the same work done here for $485--with a much better overall experience. I'm a customer for life and will gladly recommend them to anyone.

I have a Subaru with Eye Sight technology that needs to be calibrated after the windshield is…read morereplaced. I called around, Safelite and Caliber Collision - Glass need the car at their shop to do the work so they can calibrate. These shops are not near where I live, what a hassle! Fusion to the rescue, they replaced my windshield in my driveway and brought their calibration equipment with them and did everything while I never had to leave the house. Highly recommend Fusion.

I highly recommend Fusion Auto Glass for windshield replacement. very professional and did an…read moreoutstanding job. I received several estimates before choosing Fusion. I saved over $200 and was scheduled the next day. Should I ever need auto glass replacement in the future these are my go to guys. Thanks for your outstanding customer service.

Leak spot on driver's side floor. Windshield rubber frame had come unglued BUT it had nothing to do…read morewith my leak. Not only did they give my door gaskets and windshield washer hoses a thorough inspection, but they taught me car care I knew nothing about. They reglued the window gaskets AND cleaned my door gasket/seal. It took 2 hours. As a female of a certain age I appreciate when men treat me honestly. I've had HARRS replace 3 windows over the years and would never consider any company but theirs. They did not charge me for their labor or for gluing my window molding in place.

Phoned in the morning requesting same day windshield replacement. Brandon was very professional,…read morepersonable, and paid attention to detail. Very reasonable rate for job. Highly recommend using this company!

Wanted to get my front side windows tinted on my car and used the "Projects" feature on the Yelp…read moreapp. It contacted several businesses on my behalf. Auto Additions consistently responded; which made them very easy to work with. The building is in an industrial area but very clean inside and out. I've been to tint shops that were "holes" but this was not. It gave a good impression of the e quality of service. Service was good and they got me in at my appointed time and done at a good time. My only gripe is that I wasn't aware of the price until afterwards. The job was flawless, nonetheless. First time I've ever had a tint job where I didn't have to go back. I will absolutely be using their services on my next vehicle.

I stopped by this place to ask if they could install a mesh grill on my car - I had the grill in…read morethe trunk of my car. They said that's what they do and installed my grill right there on the spot - no appointment was necessary. The entire install completed by Chris took 30 minutes. James was the person who greeted me, took down the details and got me going right away. Pricing was very reasonable and I would not hesitate to go there again for future customizations!!

Dave and his team fixed my BMW from a recent accident and it's like brand new again! Incredibly…read morehappy with their service, how fast they worked, and customer friendliness!

Terrible customer service. I called looking for a specific part for my jeep. Front speaker pods…read more I was advised that they "might" have them but that they would need to go look for them. They advised that it could take a few minutes. Ok that's fine. I call back 30 minutes later and was told they were too busy to look and to NOT come to their store to check. They had too many customers in the store to keep up. Well I show up anyway, no one was in the store. They did have the parts. I was provided a form to fill out, I filled it out but was told my hand writing was too bad and to fill out the form again. I did not. Then I was told how complicated the install was and that I would be better off letting them handle it. They advised that the parts could not be returned and no refund would be provided if I wanted to return the parts. They charged me nearly 2x the cost, but since I needed them I paid it. Terrible people and terrible service. I will NEVER go back even if they are the last store on earth.

Excellent customer service from Gerry and very pleased with the tint job. I am a return customer,…read moreI initially went to the West Broad location for my case, then bought my husband a gift certificate for his truck at the Reynoldsburg location. Both superb experiences! Definitely a fan!