Please do not go here!! And if you absolutely have to, do not get Latoya.
I was in search of a hair stylist that could color my hair and I saw salon Zoma had great reviews and got me excited to try this place for the first time. I called to make an appointment and the receptionist was so nice, I wish I could remember her name, but she got me in that day. I was stoked! My grandmother had also been a little depressed so I decided to take her with me. I called and they said they would be able to see us both. Great.
Had our "consultation" with Latoya, she explained that the color I wanted, we would have to bleach the hair and color it and that it would be done after one sitting. Great, my grandmother wanted the same exact color, it was going to be fun.
She started combing through my hair, I have naturally thick curly hair, so I assumed she knew how to deal with hair of that texture. Nope, she started snipping away at everything she couldn't comb through. She told me she was going to even out my hair after the coloring process.
She did her thing, put the bleach in my hair, did my grandmothers hair in between, washed it, toned it, and finally washed the final time.
My hair was yellow... she kept pushing that it looked great. Not only was my hair yellow, but she had died the top of my hair, not just the roots, but 3 inches after the roots, dark brown. We were trying to go for gray. I told her I didn't like it and asked me to come back on Tuesday, 2 days after to rebleach my hair. Shouldn't I be waiting longer to restore my hair before undergoing a bleaching process all over again? She had an attitude towards me because I didn't like it.
She finished my grandmothers hair, the worst part was she didn't even cover my grandmothers roots. It looked like she had dyed her hair 2 months ago and she had new growth coming in.
Terrible, horrible experience. The manager was there and did not step in to say anything about the situation.
Do not get Latoya. She will also try to make you feel bad about why your scalp is burning under the hot water while washing bleach out of your hair. And she'll tell you you are not taking care of your hair if you have split ends!
She didn't finish my cut either, I had to go to someone else to even out my hair. There was a difference of 4 inches from the left side compared to the right.
If something goes wrong, they also do not have an email for you to contact whoever is in charge. I had to leave a Facebook message on their page, that they never got back to me with. read more