1. Salon Victoria Makeup And Hair Lounge

1. Salon Victoria Makeup And Hair Lounge

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Katy, TX

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Salon Victoria Makeup And Hair Lounge

3.8 (61 reviews)
Closed 9:00 am - 7:00 pm

Services - Salon Victoria Makeup And Hair Lounge

Makeovers

Applying hair extensions

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Recommended Reviews - Salon Victoria Makeup And Hair Lounge

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I wish I could give 10 stars instead of 5! Gilda is amazing at what she does!! I never thought I would have beautiful hair again but thanks to Gilda I do!! She took her time, explained everything and was so sweet!! I highly recommend Salon Victoria!! Gilda and her team are absolutely amazing!!

I recently booked my first appointment with Salon Victoria and had Johnathan as my stylist. He did an exceptional job re-highlighting a previous balayage and toning my hair to the perfect shade of blonde that I was looking for. He truly took the time to plan out what would look best for me and ensured me every step of the process. I will definitely be returning back to Salon Victoria to see Johnathan as he is an expert when it comes to all things hair.

Today Feb 2021, I tried long bangs and I love them. Ty Haycel
Mimi C.

Haycel is AMAZING with blonde color hair. They use top of the line hair products and affordable prices. Once you come here, you will never go anywhere else. Totally recommend them!

Foil lines blended
Mak N Mandy K.

Samantha Rivera is an artist! She did exactly what I asked. I came in from another salon that botched my hair. She fixed my haircut and blended my foil lines flawlessly. Please go see her. She knows what she's doing. So glad I finally found another good stylist!

Spenser did my hair and makeup for my wedding and she made me look like a princess!! I got so many compliments! My hair and makeup looked beautiful all day and into the night! I highly recommend her services!! I can't say enough about how happy I was with the result!

What I asked for
Shireen M.

DO NOT GET YOUR HAIR DONE HERE. I am writing this very long and thorough review because the work, unprofessionalism, and customer service here was extremely terrible to put it *kindly*. I have attached evidence for the disaster that my hair is and I wish I had taken better pictures to show my journey but alas, I had no idea I would be disputing this issue. Also excuse my made up makeup photo, that was the only one I had with the bleached streak. Let me begin, I had originally called and asked for pricing details, where the receptionist (I forgot her name) told me to come in for a consultation with gilda if I liked and I said great, and hung up. (I wanted to be serviced by her because I heard good things). So I accepted an appointment. The day of the appointment, I get a call back and get asked if I want to come in earlier which I also accepted. I wasnt told it was with a different stylist. Complete disclaimer because I want to be truthful, I'm almost positive Giovanna came and introduced herself when she started on me, but Im hard of hearing and only caught bits of her introduction (grave error on my part) and assumed she was gilda. I sat in her chair and show her medium brown level hair and asked if she could take my VIRGIN healthy darkest brown hair to that colour and she said no it was too damaging. So I told her to take inspiration from the picture but NOT to give me hilights, which I reiterated 3 times for her to hear, gilda to hear and the secretary. (It was a quiet day). I also came in with a pre bleached streak which I wanted dyed blue. (That was the only part of my hair that had ever been touched with colour or bleach). Giovanna consulted gilda about what to do with my hair and I heard babylights and said i don't like the lights because i don't like the contrast of blonde streaks on my dark hair and asked her not to give me that. Oh boy, Not only did I leave the salon with a FRIED highlighted white blonde streaky hair(which was WAY lighter than the colour I originally wanted) she took the little prebleached streak I asked for and turned it into an unevenly parted quarter blue chunk of my hair. I was told by giovanna to come back to her if I didnt like it and glenda told me to wait a week. I knew they could tell I didnt like it. I tipped giovanna anyway because she was really nice and paid a grand total of 200 dollars and left thinking, I wanted a change, it's not what I wanted but let me see if I can work with this because I hate making a fuss, also it wasnt looking too bad when I FIRST left the salon. I waited a little over a week because I dont usually speak up for myself and was too embarrassed to speak up originally but that was around the time my hair started to turn a GREENISH shade because of the highlights and probably the toner left in too long I assume. (No I hadn't gone swimming, yes I wash my blue streak seperately from the rest of my hair). Not even just that, but my hair felt more and more like sandpaper, even after the conditioning treatment I put in it. So after speaking to my coworker (he's a stylist, we work in the beauty industry) he told me I deserved to get my money back because they BOTCHED my hair. Which gave me courage to call the salon close to two weeks after my visit wanting to speak to the manager. I was called back 3 times (they thought I was someone else), and I suppose gildda refused to get on the phone with me because by the third phone call I was explaining to the receptionist the HOT mess that was my hair. I was offered to come back in and have another stylist fix it but I didnt want my hair touched at this point because it was so damaged and asked for a refund. She said no because it had been 2 weeks, I wasnt told I'd lose service if I waited too long either. (I also didnt know if that's common knowledge because this is the first time I've ever gotten my hair done). Not only is it COMPLETELY unprofessional for a manager to REFUSE to speak to a unsatisfied POLITE customer (I never got ugly and spoke very calmly) but it is the height of TERRIBLE customer service not to provide a refund for a service you know your employee messed up on which is the only reason I'm writing the first review I've ever written in my life. Beware.

Hair Coloring - All Over Color

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2 months ago

Years of experience makes going there a sure success no matter what you are looking to get done. I get compliments on my hair all the time

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Gilda S.

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11 months ago

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Gilda S.

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3 years ago

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Gilda S.

That's wonderful! Thank you for visiting. He always does his best.

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4 years ago

Jonathan is the best! Very patient, and knowledgable. He will listen exactly what you what done with your hair and is a miracle worker!

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4 years ago

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7 years ago

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4 years ago

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Gilda S.

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5 years ago

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7 years ago

Eddie was amazing! Got my haircut and he was so quick and I looove the layers he put in!

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5 years ago

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7 years ago

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5 years ago

I have been going to Gilda for years! I always get compliments on my hair. She does the best hi-lights and low lights. I highly recommend.

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5 years ago

Awesome service and great facility. I have been coming for over 10 years. I have curly hair and they do a great job.

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Ask the Community - Salon Victoria Makeup And Hair Lounge

Review Highlights - Salon Victoria Makeup And Hair Lounge

Don't waste your time or money going elsewhere first, you'll just end up in Gilda's chair having her fix someone else's poor work.

Mentioned in 14 reviews

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I used to be a real b**ch and I'd sell plums on the roadside. This meant I got really tanned in…read moresummer. I called it my Plum B**ch Tan. This has nothing to do with this review. Definitely one of the best Palm Beach Tan locations in terms of the super friendly and super stunning employees that work here, especially the brand new one who is such an easy going and totally cool sweetheart. We both loved her (Barbie and I), wish I knew her name. I'm a huge fan. The actual booth is in a room which is so cold that I felt like I was dying. Literally I've never had a cold room to this degree and the whole experience was torture. Ice bucket challenge x 15 mins anyone? The tan I got was okay but the employees and customer service are definitely the highlights. Palm Beach Tan in Katy does have a few issues. The air conditioning was turned so incredibly high in my room that I goosebumping my a** off and chattering my teeth (and not in a talkative way) until about halfway through. It was a 12-minute older tanning bed and actually bronzed me out pretty well and I appreciated it. And again, the girl working here. She's new but she's one of the most friendly and perfect people I've ever seen working at a salon. She should seriously be very famous.

Update: email PB as advised in their response. However no one has contacted me. I think they just…read morehave this canned response to try to show they care about client satisfaction. I was a transport from Malibu Tans. My points/tans transferred over to Palm Beach when they bought Malibu Tans out. I enjoyed going to Palm Beach quite a few times and bought lots of merchandise from them as well. Went in tonight to be told my sessions expired in September. I had about 6 sessions left of the high level bed and 20 spray tans left. Malibu Tan never expired so I didn't think Palm Beach would. They should have told me and communicated that when they took over my account. Now I'm out all the money I spent on my tanning sessions and lotions that I bought there. Can I buy more, sure I can. But should I have to, No! Of course after telling me my sessions expired, she tried to selling me a package. I'm out $$ and now you want me to give you more money. No thanks. I'll take my money somewhere else. Buyer Beware.

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Salon Victoria Makeup And Hair Lounge - makeupartists - Updated July 2026

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