So let me start off by saying I can not personally speak for any other campuses, but I can speak about the Redlands Salon Success campus. I have waited until I was completely done with my course & got my license to ensure nothing hindered my state board date, or exam results. I would NOT personally recommend this school to anyone, this school is raking in THOUSANDS of dollars from students & yet the students are not provided with the proper space, nor proper equipment/tools needed to adequately learn. At 1 point we had over 30 girls Tues-Fri & another at least 15 girls added on Saturdays (because the night students come on Saturdays) in 1 classroom that only had 4! YES 4!! Teaching beds & 4 beds in the back that were supposed to be meant for clients or walk-in customers. The 4 beds we did have were half broken 2 of the 4 beds we had to put chairs under the foot rest of the bed because it wouldn't stay up, another bed where the armrest inserts into the side of the chair was pulled out & the "white" plastic was ripping away from the hole & chunks of the foam insert was missing. These beds were VERY well used! So not only were there not enough broken beds, there wasn't enough broken (wheel-less, ripped up) stools for us all there was also not enough broken steamers or magnifying lamps (if we used 1 of these we risked them falling over on our faces, i never once got to use 1 of these at school because they were not functional) nor were there enough tables for us to set up on we would have to go find a nail tables to set up our products to execute our services. Now as if that wasn't enough let's talk about the "drapings" we had to use on ourselves & clients!! OMG TALK ABOUT DISGUSTING!!! These towels, sheets, body wraps & headbands were repulsing to say the least! Their once white color somehow turned to a dingy grayish no longer white AT ALL color. Pleasant right? Not at all!! I actually had a walk-in client that I had to service & she REFUSED to wear the drapings because she said "I'm sorry but they're disgusting!" She instead pulled her straps down to the sides of her arms. Talk about EMBARRASSING!! Sad thing is the "nicer" ones are used for the clients so imagine what the students' ones look like! The body wraps & headbands hardly stayed on because the velcro was so worn & full of others hair the velcro wouldn't stick, imagine laying there getting a service & you expose yourself (not on purpose) because the wrap pops open! This has happened to me personally while someone giving me a facial & a girl accidentally exposed herself to me as I was giving her a facial because the velcro that doesn't stick.
With all that being said imagine a room full of 30+ women with only 4 beds, 4 extremely close & in a VERY cramped space for 8 people (the person getting the service & the person giving the service) out of the 30+ women, what are the other girls doing during this time?! They're left to read or whatever. I feel that time was used VERY improperly! We could have been taught other things during this time or other techniques, because each service at minimum takes 1hr (usually more because of set up time & face it we're learning) then the 2 switch places to make it another over an hour wait. Then on Saturdays with MORE of us they got folding massage table beds (after complaints) to put in another classroom where there were no towel warmers, steamers or equiptment the girls doing services in there would have to get up & leave that room to go to the towel warmer in the Esti room to get a towel & during a standard facial we use a steamed towel 3x. Aside from the fact that a lot of times the towel steamer also DID NOT work, go figure!
At 1 point during my time at school our teacher randomly was not there, I figured ok she is sick but it turned into another day & another which then turned into weeks. During the majority of the time she was gone we just had either another teacher or the staff pop their head in the class to check on us & during this time we were not being taught. I find this VERY irritating because again we we're paying to learn! Then we kept being told "oh she is fine she will be back tomorrow" (which never happened). After about a month of this they ended up using 1 of the Cosmo teachers to teach our class & gave her class a different teacher. Although I loved her (Mrs. Kat), thought she was hilarious & added things that we hadn't learned to the mix. It's the point of having no teacher all that time or being taught anything prior to Mrs. Kat being moved to our class. Then when 1 of the students asked the campus director (Ms. Judy) where is Mrs.J? Is she coming back? The campus director flat out laughed & said "for lack of a better word, it's none of your business." AFTER she just tried having a class discussion about bringing one another up & empowering each other as women (because there was a lot of drama happening in the class). POSTED REST OF REVIEW IN SCREENSHOTS & OTHER ACCT, CLDNT FIT ALL read more