Milan is always top notch with their customer service and this location was no different, I did…read morefeel a little difference in terms of the going the extra mile but all in all they are always amazing. The procedure was as usual quick and easy. Establishment was clean and dity. All in all a good experience

This is a bit of a scam. You sign up and they say you can get treatment for life for when new…read morehairs pop up. But this isn't entirely true. They get to decide how long you wait between when those hairs grow back. They get to define what the boarders of your treatment area are. They will ask you your percent reduction and then tell you you've graduated, even with 20 hairs left. Maybe this works well for 20 year olds. But perimenopausal hair growth isn't linear and they treat everyone the same. Yes, I have hair reduction. But they get really skimpy on helping you after your initial work.

This was my very first experience with this company. I was…read morerefereed by a friend. I tried to make my appointment online but had a little trouble. I called right away and the lady at the desk was great and made sure i got in for the time that I was attempting online. I arrived a few minutes before my appointment as I figured there would be paperwork. I was right. Just one page for information. My appointment was at 1:15 and was greeted to go back to the room about 5 min or so after that. The rooms are very clean and well kept. There is nice set up for the different procedure they do there. I ordered a couple different things. Hannah who was my cerologist was fantastic. They use a wax there that doesn't really stick to the skin. It was great cause I didnt turn red like I did before from other waxings. She was very nice and talked to me during the procedure. She made sure that I was happy with what she did. She wanted me to make sure that I told her if there was anything that I wasn't happy with. We had a few laughs as everything was getting done. I went home feeling good. It was great that everything went so smoothly so to speak. They did sell me a skin treatment to help with any skin issues after the procedure was completed. Everything looked great when I got home. I am pretty happy with the entire experience all around. The pricing was decent cause i got 50% off the most expensive procedure. Ill have to start saving up for the next time. I did get a text a day later asking for feedback. I rated them on the text but wanted to give my feedback here.

Friendly, efficient service got me vacay ready in no time! Painless and comfortable environment…read more Staff was knowledgeable and professional.

First time getting a professional Brazilian wax and my experience is as amazing ! She made me feel…read moresuper comfortable. She is super sweet and tries to relax you as much as she possibly can. I didn't know what I was getting myself into , but it wasn't as horrible as I thought I'd would be. She explains everything before hand .. and you get to clean yourself with a feminine wipe before she starts. She reminds you to keep breathing , and just relax. Also make sure you hydrated before getting a wax ! Can't wait to go back again.

Kellee is absolutely AMAZING!! I have been getting wax for years at a chain place, but I'm so…read moreincredibly glad I starting going to Kellee! She's local and seriously the best, she takes her time and is so professional. Highly recommend

I had an appointment yesterday with Alicia for a Brazilian wax as a first time client. Alicia was…read morevery sweet and personable. I enjoyed meeting her and chatting. The service I received was subpar. Especially for the cost of services, I simply just expected better. I made the appointment through the website and it was accepted. I received a follow up text from Alicia asking if I could move my appointment to an earlier time which I was happy to accommodate. A few hours later, she sent another text asking to push back to a later time than originally scheduled and I declined. Upon arrival to the salon, everything was nice. Space was clean and inviting and again, Alicia was very kind and we chatted the entire time. My Brazilian however fell way below expectations. There are obvious hairs that were missed (more than a half inch) and it feels very incomplete. I still have hairs on my backside which, in my opinion, should've been cleaned up. I am Southeast Asian so I do have really thick hair. I am hairy, I'll admit it. I'm not sure if she just wasn't used to that thick of hair or what but I definitely won't be visiting again. I would have done a cleaner job waxing on my own. For the cost of services, I am extremely disappointed. Friendliness 10/10 Cleanliness 10/10 Service 5/10

I was super impressed with how friendly Alicia is and how comfortable she made me feel. Scheduling…read morean appointment was very easy. She explained the whole process to me and had answers to all my questions. Can't wait to go back. Just note that the sap is in the back of a salon and you need to go back there to check in!

Venue: Clean, cozy, and comfortable. It's in a little strip of businesses so it can be a little…read moretough to find if you are relying only on Google (it wants you to turn too early) but once you know where it is, it's easy to get to. I came in for a mini-facial and could not have had a better experience. Melissa was warm and friendly from the very first moment I walked in the door. What I really appreciated though is how thoroughly she walked me through her process, the products she was using, and then WHY she chose those products. There was even some science thrown into her explanation, which I loved. She did a skin assessment, then exfoliation and a mask with steam. It was very relaxing and my skin was baby smooth after. I loved my experience and will be making a point to come back and support this local business!

Awesome experience today getting a spray tan!! Melissa made me feel so comfortable the whole time…read morethat I forgot I was wearing nothing in front of a stranger. She is so sweet and walks you through the appointment so you know what to expect. They customize the color similar to getting your hair colored so you can tweak the solution until you find the best fit for your color. My coworkers all come here so I wanted to give it a try- I won't be going back to a booth again. Tip: Find them on the app Viagro and book your appointment. Their website will also take you to the booking of appointments. Also, check them out over a holiday week for only $20! All others are $31 which is the same as a booth but customized color here!

Does great Botox work. Still getting I'd at the ripe age of 43! That says a lot. Love it!read more

Just finished having a very relaxing facial with my aesthetician--Carol. The ambiance of the room…read morewas so relaxing. Today's special treat was a mask after my hydro facial which added more hydration to my seasonally dry T Zone. The fragrance of mango and the relaxing candle aroma transported you and your skin to the outer limits of a joyful zen moment. If you have not tried this perk -- you should. The treatment is good for mind, body and soul,

This is hands down the best spa in DSM! Laura, (and everyone I've ever had) listens and helps with…read moreany problem spots for focused massage and creates a creating relaxing atmosphere. From the spa director to every receptionist the welcoming atmosphere is obvious from the moment you walk in. Customer for life

I love the East Village Spa. I get regular massages with Wade. He is great with deep tissue, yet I…read moream also so relaxed. I highly recommend!

Claire did an incredible job with my updo! I was in town for a wedding and booked a styling…read moreappointment. Claire made my vision come true and made me feel very confident in my hairstyle. I also loved that they gave you a glass of prosecco upon arrival! Overall great vibes, service, and quality.

I get my haircut by Elle, she is so sweet and does a great job! I love seeing her every time I come…read morein. I do not color my hair but I did have Ruby do it once and she outdid my expectations! I am natural and she added the perfect subtle touch I wanted.