I have been doing the curly girl method during covid, letting my super damaged hair return to it's…read morenatural curl pattern after years of straightening . I had been maintaining the same haircut (long, bleached ends, same length, minimal layering) in case I ever wanted to straighten it for a special occasion. After months of this and realizing my curls weren't living their best life and the fact that I never ended up straightening my hair, I felt it was time to get an actual curly cut. For any of those hesitant for the same reasons, I'm telling you, go in and have Ghiovanna take care of you. My curls are more even and coily, my hair looks super healthy--I've honestly never been happier with a haircut. Trust the process and just let your curls be themselves : ) Also, it was super nice that they had sulfate-free, curly appropriate hair products as well.

Karine did an amazing job. Last minute panic to get a color for an event. She took the time to…read morework with me. Understand what I wanted and made awesome recommendations. I couldn't have had a better experience! Thank you!

Thank you Casey for doing a great job with my hair!! After recently moving here I went from salon…read moreto salon trying to find a good hairdresser. I've been to a few local very expensive salons and was not satisfied. Casey did exactly what I wanted ,had a few great suggestions, and the price was very reasonable. Everyone there is so nice and helpful too! Give this place a try you won't be disappointed!

1st haircut great. 2nd haircut was a disaster. Had to go to another salon to get it fixed. I will…read morenever go back here.

Salon Shay is an exceptional salon, extremely clean and provided top notch service. Since 2002 I've…read moretrusted 2 salons in Chicago where I've lived for many years. I refused to go anywhere else, no matter what. It took a lot for me to transition to another salon; as I didn't have belief I would receive similar service for either a hair cut or highlight. I researched many salons & Salon Shay stood out among many. I took a chance and tried Salon Shay. My highlight was the best I've ever had...in my life!! As for my hair cut, Shay listened to exactly how I preferred my hair cut to be done. Typically, stylists listen to your wishes and get close, but they never get it exactly right. Shay got it exactly right. Finally, I was 8 months pregnant when I went to Salon Shay after the re-opening since the Covid-19 pandemic began. I was anxious to visit a salon & honestly felt guilty I would go do something like a 'hair appointment' for myself when there could be great risk to get infected with Covid-19. Salon Shay was pristine. She sanitized everything, swept, wore a mask, etc. I felt extremely comfortable and safe. I HIGHLY recommend going to Salon Shay....the only reason I wouldn't have written a review is to keep her a secret to myself!

I received a hair cut both dry and wet to modify damaged hair shaping caused by inexperienced…read morestylist. Very good results.

Nikki Roman is top notch, great personality and so skilled and talented. She was recommended by my…read moreAunt after I saw her haircut and I refuse to go to anyone else.....

Just wonderful! Sorry for the LONG explanation but worth it. NO it's not a SPA - so they don't run…read moreover to you and hand you a glass of flavored cucumber water or tea or massage your shoulders or give you the "free" facial which is never free when you consider the cost in the end. BUT they do great Hair. Moved here from Chicago and I'm use to HIGH end Hair Salons with stylists who are incredibly educated and on the "cutting" edge. I've shopped around and found this a reasonably priced place (cheap compared to Chicago) with people who have skill and know what's hip. Have you ever walked into a place and the person working on you looks like they are stuck in the 80's or 90's? The owner Ramona handled me personally, even though I purchased a Living Social deal that was not a big money maker. My hair was beautiful when finished! I'M picky. I had compliments as soon as I walked out and all day long! My hair also FELT healthy and soft. I had a Deep Keratin Conditioning treatment with a blowout. She spent her time with me, giving advise and treating me like gold. It's a small place but sleek and sharp. Everyone was friendly and said hello. It was busy and all the clients were smiling and chatting. The owner said they are expanding soon and I can see why. This is a place to go if you want people who are great with hair and don't need all the bells and whistles. PLUS they did not pressure me into buying the products - I actually asked and she was very honest that YES I could order on line for less but actually with shipping its about the same. BUT she said if I didn't like it, I could return it. She even suggest I try a smaller size before investing in a larger one. She uses the product herself and her hair looks Amazing. I did go on-line and the reviews are Great -people love it. She shook my hand and gave me a card and said call anytime with any questions. I mentioned I was thinking about coloring my hair and she said it would be a pleasure to work with me if I decide to in the future, however she said who ever colored my hair in the past did a great job. I was floored. She opened the door for me to try it out but instead of the Ole' song and dance that your hair looks damaged or poorly cut, she complimented my previous stylist. That proved to me she is confident in her skill and doesn't need to make me feel like I've been ripped off and look like poop (as I found with other Salons) to get my business. When I was checking out they DID NOT pressure me into giving a tip. I was the one to say can you add a tip. PLEASE check it out. Even if it's for something simple like I did. Easy to find and EASY to park.

Love these guys. Always a fun upbeat atmosphere. Jodie has been my go-to girl for a long time…read more Fair prices too.

This was my first and last time going to this salon. I don't usually leave reviews, but I am…read morehonestly so upset about my experience. From the moment I walked in, the stylist was not very friendly or welcoming. There was very little conversation, and I didn't feel like there was much effort to understand what I wanted. I brought in a photo for reference and explained that I was looking for more shape and a few additional layers. I was not planning to take much length off at all. The entire haircut took less than 10 minutes, which immediately felt strange to me. As she was cutting, it felt like she was just chopping into my hair as fast as possible. I was shocked by how quickly it was over. My hair was thinned out way more than I wanted, and now that I've had a chance to really look at it, there are uneven pieces throughout. The worst part is that there is a large section on the side of my head that is about 1.5 inches shorter than the rest of my hair. It's very noticeable and looks like a chunk was taken out for no reason. When I got out of the chair, I was honestly in shock. I've never had someone cut my hair so quickly or so aggressively. I mentioned that it felt like I had lost a lot of hair, but at that point I hadn't really processed what had happened. Once I got home and looked at it more closely, I realized just how bad it was. Hair grows back, but this experience was incredibly disappointing.

I am honestly appalled by the way I was treated today. I received a call saying I had missed my…read moreappointment, even though I had tried multiple times through both text messages and phone calls to cancel it beforehand. The very first thing said to me when I answered was, "You missed your appointment," in an incredibly rude and condescending tone. I wasn't even given the opportunity to explain the situation before being interrupted and argued with. What makes this even more frustrating is that if the receptionist had simply been kind and professionally explained the cancellation policy, or stated that they had not received any indication that I was canceling, I would have completely understood and comfortably obliged. I am not someone who argues policies -- I understand that when you sign up for something, you agree to those terms. However, it was the rude, disgusting, "mean girl" tone from the very beginning that completely set the narrative for the entire conversation. The behavior and attitude I experienced were unbelievably unprofessional and unnecessarily hostile toward someone who was once a prospective client. I will also be attaching screenshots showing my attempts to cancel the appointment through text, along with the multiple phone calls I made beforehand. Customer service and professionalism clearly need serious improvement. We don't support mean girls. Also to Anna I don't know you but that did not look good on your name

Asked for a bob cut, all one length with some face framing. Anne spent a decent amount of time and…read morenever turned me around to look at my hair in the mirror (should've been my first red flag). I went into work the next day and my coworker took a photo of how crooked my hair, when I called the salon to ask for someone new to fix it, I was told she was the only one that could do it otherwise I'd be charged. I did not go back because my hair is already short, why would I want Anne to "fix it"?

So I've been going here for years now and I love it. The staff is friendly and their schedules are…read morevery accommodating. The only reason I give them 4 stars is because their products and sometimes services can be a bit pricey, but with salons I feel like you get what you pay for, so I keep going back PROS: -Currently remodeled, very nice -A lot of the stylists and spa therapists are highly skilled and experienced -One of the only places that I know of that offers eye brow tinting, which I do religiously! -Convenient location -Schedules are very accommodating and they are very willing to work with you if you have to cancel -Friendly staff -You get some (only a bit, but it still counts) money off of products for buying other products and services (I think it has to accumulate) CONS: -Products are expensive, but I'm not sure how much control they have over that -The stylists costs are more expensive the more experienced they are (but I think that's typical for salons?) -Can be kind of noisy in the actual salon -Some stylists have limited availability

I've been going here for 15 years now and wouldn't change. Probably not until my hairdresser hangs…read moreup her scissors. Susie S. is who I have been seeing this whole time and have no interest in changing. There is something about the relationship with your hairdresser. You stay with one for a long time and you can think of all the different milestones that have happened over the years. When I started going to her, her daughter was 8 years old. Her daughter is now 23 and my daughter is 8 years old. Blows my mind. Would I go back? Absolutely! Every 4 to 6 weeks I'm back. Wouldn't go anywhere else, ever.

I've been here for haircuts, coloring, manicures, and special events! Warm and welcoming. Such…read moresweet stylist. Great decor and snacks.

Katie worked meticulously to get me in just the right cut and all I can say is "Wow"…read more.. First cut I've liked in years and that encompasses at least 4 - 5 Thank you Katie! I'll be back to see you when I need another cut...

Had my best curly cut yet by Ally. She listened to everything I wanted and really took her time to…read moremake sure I loved the hair cut. I've definitely been burned before since my hair has different textures and she did a great job! It looks good even without any styling or product.

Scheduled haircuts for myself and my 7 year old daughter. I have a short bob hair cut that needed…read moreto be fixed due to previous cut that did not go well. My daughtet was going from long to a short hair cut. Sophia was available and she did a fantastic job! She cleaned up my bob nicely, did the cutest short layered cut on my kiddo and styled it perfectly. The salon was clean and relaxing. Highly recommend!