I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

100% would recommend the Sugaring Service to anyone interested, especially if its from Amanda!…read more Absolutely my go to, amazing personality and honestly probably ruined other sugaring salons/spas for me (tried other places when I was temporarily out of state). During the winter I just do a Brazilian Sugar but oh boy I cannot wait till spring/summer so I can incorporate the Full Leg Sugar again, Amanda does such a good job that I literally WANT to spend my money here. As for availability, pertaining to sugar waxes, definitely try timing it. I don't know if Amanda is just that popular/well booked but I have yet to be able to schedule an on the spot appointment for last minute planning (not that I need to much since hair needs time to grow anyways). As for the Salon, brought my grandmother with me on a wax appointment and she really wanted and needed a haircut so they took her in on the spot, which was awesome! She loved it and her hair looked well revitalized. She still talks about the experience!

A basic wash, blow dry, and trim (2-3 inches) should not cost 80$, not had it ever cost me that…read moremuch- without tip btw. They justify the cost due to their affiliation with Aveda. - at least that's the justification provided to me upon my bill. The service was not worth the cost at all.

Talented and professional stylists. Excellent coloring and cuts. Like the shop but its been…read moreunfinished for some time. Call for an appointment today! You won't regret it.

Got an all over color with a cut! Vance is my go to. 10/10 small talk, 10/10 pricing, 10/10…read morestylist. Bang for your buck! Vibes chill and cozy!

I love Kathy! She listens to my concerns & addresses them professionally. My hair has never looked…read morebetter, so I feel great!!!

10/10 would recommend! They have the best products & if…read morethey don't have it they will get it. They are so customer oriented. The vibe was so relaxing, cute, fun& just overall aesthetically pleasing. I received services from Tamirah. Silk Press Goddess! Even a nice trim & steam treatment. Would definitely love to come back when I'm in the area again wish I had them at home with me! With love

I have short hair which is a pain to deal with, especially finding a stylist who will listen, play…read morearound with my hair, and not give me a ridiculous haircut.* I was THRILLED find Preston at another salon. She is personable, really cares about what I am looking for, and would never, ever tease my hair. I was travelling recently and on my return called the old salon to make an appointment with Preston to correct the horror that was my grown-out hair. When I was told she was no longer there, I panicked and threatened to just shave my head. Fortunately my partner has a calmer disposition and did some investigating, presenting me with an appointment with Preston at Maxwell! Not only is she the same amazing stylist, and my hair looks great again, but the salon has a much better atmosphere, with bright windows and less of the feeling that I was not dressed formally enough. Getting an appointment was easy, although I did not need *all* of the reminders they sent, and staff was pleasant as well. *After another local stylist had a shot, my partner described my hair as "Hitler Youth." This is not a good thing.

I've been frequenting this salon for the past 4 months. I can not say enough good things about…read moreAlicia and her business. Everyone is kind and friendly. The atmosphere is warm and inviting. Both my 10 year old daughter and I have had our hair cut and colored by Alicia. Her ability to take plain Jane hair and turn it into something extraordinary and beautiful is worth every penny! This salon also earns brownie points for having the sweetest little mascot "Junie" who greets all who enter with affection and a tail wag. I'm so grateful to have found a place that not only delivers on what I want, but will give me an honest professional opinion. I'd recommend this salon and stylists to anyone.

Kellie is hands down the best hairdresser I've ever been to! She's not only incredibly talented,…read morebut she truly listens to what you want and somehow makes it even better than you imagined. Every cut, color, or style I've had from her turns out flawless -- and she makes the whole experience relaxing, fun, and welcoming. Her attention to detail is unmatched, and you can tell she genuinely cares about her clients. I always leave her chair feeling confident and refreshed, like I just stepped out of a magazine shoot. If you're looking for someone who's both a total pro and a joy to be around, Kellie is the

My hair has always been a little... trouble. For me and others. And when it comes to hair cuts I'm…read moreobviously one of those customers that is hard to please.. because I naturally have curly hair and it can be a lot to work with. Sometimes I like it blown out and straight, and other times I let it do its curly thing. So I need a cut that will work with both. And I want a cut that won't leave it short and not grow healthy. Well, Emily Williams at Three Arrows Salon has the good hands and my hair THRIVES when she cuts it. I am never disappointed with her work and my hair absolutely is doing so great under her care. I can not stress this enough, I highly recommend Emily. The service, the quality, the vibe, and most the cost are all things I look for in services and Three Arrows has it.

I have searched and searched the Kitsap area for excellent professional colorist and stylist. I…read morelanded at Hollywood 2u in Silverdale based on NEXTDOOR recommendations. The first time I went there Michael and Kimberly were very pleasant and they did a decent job with my hair (cut and color). The next time I went I felt rushed and not listened to. The last time I went Kimberly was not pleasant at all. I asked her to do the same color job as last time and she left the front (headband) gray. I told her I wanted it light blond with some dark blonde lights so when the gray started growing in 2 weeks it would blend and not look like a white circle around my face. It was like she didn't hear me it all and I had to ask her to do it over. She did but she wasn't happy about it. Then Michael cut my hair and I would swear he was in his man-period. He didn't say 2 words to me and rushed through the cut like he was a million miles away. The last time I went there I showed pictures of the cut and color. I ended up looking nothing like the photos. If they thought my hair would not work in the style or color I wanted they should have said so and offered me an alternative. They didn't say anything and it felt like they just did what they wanted and ignored me. Needless to say I was even farther from what I wanted for my hair. I gave up and now its been about 8 months since I did anything to my hair. I think Michael and Kimberly are burned out so it depends on how they are feeling on the day you come in.

Love this salon. Both Michael and Kimberly are wonderful. She does the color, he does the cut and…read morethey are excellent at it. The salon is adorable and I am not ever going anywhere else!

so I went to the Bayshore salon and I have given it a five star rating because I had the most…read moreawesome and great experience there. I had a wonderful stylist. Her name was Sierra that did my haircut today. I would definitely recommend Bayshore salon to anyone and everyone who would maybe want a haircut. Definitely ask for Sierra to give you a haircut. She does excellent and vivacious work on her clients. Also, I would have to say that the whole experience at Bayshore was a memorable and wonderful experience for Me and I would definitely recommend Bayshore salon.

I left a message 5 days ago to get an appointment and have yet to hear anything back. Obviously…read morethey are to busy and don't want my business. Called another salon and actually talked to someone and have an appointment.

It has been a year since I visited Gene Juarez, and I am sorry to report that my most recent visit…read morewas not improved from my last. In fact, in was arguably worse, because I paid more money for the service. To start, I do want to acknowledge that everyone at this salon is kind and engaging, and the environment is always clean. If that is the most important criteria for you, then you will be satisfied with your experience. However, the cuts and styling are always the same... no matter the photo I bring - or the specific requests I make... I always leave with the same look. If it wasn't so frustrating, it would be comical. And while my cut and style are never truly awful (hence the reason I find myself coming back), they are also never truly amazing. Unfortunately, this visit I was also subjected to my stylist sharing very intimate details of her life with me for the entirety of the service, which I do not always mind, but it was a a lot (when I had my own stuff going on). I know I should have utilized better boundaries in regards to the oversharing and my dissatisfaction with the cut, but I was just too tired to negotiate an awkward conversation (especially when I just wanted an hour of ease and pampering). Bottom line: Gene Juarez will probably offer you a decent, cookie cutter style by an engaging stylist in a clean, bright environment. I have certainly had worse experiences, but... I've also had much better.

A thank you shout out to the manager Denise - she did a great job and sorting out a long lost…read morecredit which we were able to apply today My sweet niece had a great haircut and blow dry from Dallas Glad to see that Jean warez still offers, their market, spiced, tea, coffee, peppermint, tea or water Everything was clean and bright. Comfortable chairs to wait and positive energy.

First off - the salon has a new location:…read more 3428 NW Lowell St Secondly, Tina Patolot (or Tina Pond as she was known at Headhunter) is now there!! Yay!!! The salon is beautiful - the vibe is fun - and Tina rocks at hair! I watched Madison doing his magic on his client while I was getting my hair done and have to say he is amazing as well!! If you are new to the area go here first (you will thank me later :-)!! If you have been searching for Tina Patolot (Tina Pond) - this is where you can find her!

I was neglected and dismissed multiple times by Madison. First, he double booked my appointment…read moretime on a Wednesday, and when I arrived to the salon he blamed me for not showing up. In fact, I arrived 5 minutes early and I showed the text confirmation of our appointment time. He failed to offer a sincere apology, and instead he quickly booked me for the upcoming Saturday. I needed this hair cut, so I agreed to Saturday. Second, he no showed for my Saturday appointment. I arrived and waited on the porch, alone. I texted him, and he responded by saying that our appointment was weeks out. Again, I corrected his mistake, but he made no effort to call me directly to apologize and to make appropriate amends. Beside feeling disappointed, and disrespected, and taxed by needing to search for a new stylist, he inconvenienced my work appointments and he made me scatter to change my aesthetic plans for my events.