Always professional and upbeat staff! I highly recommend…read moreSydney! The signs are a fun silly way to get customers to relax... at least they are for me.

Yes, the owner did try to call me. She left a voicemail and wanted me to try a different stylist…read more After that experience, it's completely reasonable I would not want to attend the salon at all again. And why would I want to speak to you? There isn't anything you would do anyway. You just make excuses for the rude behavior. Accept the bad review and move on.

The spa is quiet and calming. There is ample parking and the location is right off the freeway. The…read morelobby is welcoming, complete with seating and infused water. I received a custom facial from Christina, who is not only knowledgeable and professional but also extremely helpful with preparing a treatment plan. The spa offers high quality products to assist in at home care between appointments. I haven't found a better day spa in Kitsap County. I highly recommend Isella Day Spa!

I ALWAYS have an excellent experience here, whether for massage (the hot stone is especially…read moreamazing), haircut, or wax (least painful place I've been to!). The staff are friendly and professional. The environment is clean, relaxing, and just overall very pleasant. I also love the yummy tea and fruit-infused water they always offer you.

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

100% would recommend the Sugaring Service to anyone interested, especially if its from Amanda!…read more Absolutely my go to, amazing personality and honestly probably ruined other sugaring salons/spas for me (tried other places when I was temporarily out of state). During the winter I just do a Brazilian Sugar but oh boy I cannot wait till spring/summer so I can incorporate the Full Leg Sugar again, Amanda does such a good job that I literally WANT to spend my money here. As for availability, pertaining to sugar waxes, definitely try timing it. I don't know if Amanda is just that popular/well booked but I have yet to be able to schedule an on the spot appointment for last minute planning (not that I need to much since hair needs time to grow anyways). As for the Salon, brought my grandmother with me on a wax appointment and she really wanted and needed a haircut so they took her in on the spot, which was awesome! She loved it and her hair looked well revitalized. She still talks about the experience!

A basic wash, blow dry, and trim (2-3 inches) should not cost 80$, not had it ever cost me that…read moremuch- without tip btw. They justify the cost due to their affiliation with Aveda. - at least that's the justification provided to me upon my bill. The service was not worth the cost at all.

She brought my eyebrows back to life. Quick easy and reasonably priced. I will come backread more

The woman who threaded my eyebrows was super degrading and rude to me. Just a fraction of the…read moreconversation she had with me was telling me that I should "really get my lips threaded cause I have a lot of upper lip hair". When I politely declined, she didn't want to take "no" for an answer so she also tried to give me a lecture that if I don't get it threaded, "it's going to grow back more and thicker". I didn't feel welcome at all and I thought the overall experience was bad customer service. Unfortunately I didn't understand the woman threading my eyebrows and she ended up threading my eyebrows really really thin as well. Wouldn't come back here again

I went there today. There was no waiting. It was right away for a pedicure. At the end she drew a…read morepicture on both big toes. I tipped her more because of it.

I like this place, it's not overpriced and the work is generally pretty good. After going a few…read moretimes I've realized some of the nail technicians are better than others. You can show them a picture of what you want and they try to accomplish something similar or same which I do appreciate. I get gel nails that are typically $35, French Tip gel is more, like in the picture. The staff are all very friendly and polite. Walk in appointments are accommodated for. The one thing I could say needs improvement is that general cleanliness could be a bit better. Otherwise a good place to go in Silverdale!

It has been a year since I visited Gene Juarez, and I am sorry to report that my most recent visit…read morewas not improved from my last. In fact, in was arguably worse, because I paid more money for the service. To start, I do want to acknowledge that everyone at this salon is kind and engaging, and the environment is always clean. If that is the most important criteria for you, then you will be satisfied with your experience. However, the cuts and styling are always the same... no matter the photo I bring - or the specific requests I make... I always leave with the same look. If it wasn't so frustrating, it would be comical. And while my cut and style are never truly awful (hence the reason I find myself coming back), they are also never truly amazing. Unfortunately, this visit I was also subjected to my stylist sharing very intimate details of her life with me for the entirety of the service, which I do not always mind, but it was a a lot (when I had my own stuff going on). I know I should have utilized better boundaries in regards to the oversharing and my dissatisfaction with the cut, but I was just too tired to negotiate an awkward conversation (especially when I just wanted an hour of ease and pampering). Bottom line: Gene Juarez will probably offer you a decent, cookie cutter style by an engaging stylist in a clean, bright environment. I have certainly had worse experiences, but... I've also had much better.

A thank you shout out to the manager Denise - she did a great job and sorting out a long lost…read morecredit which we were able to apply today My sweet niece had a great haircut and blow dry from Dallas Glad to see that Jean warez still offers, their market, spiced, tea, coffee, peppermint, tea or water Everything was clean and bright. Comfortable chairs to wait and positive energy.

Worst manicure ever! Nails "looked" nice when I left. When I got home I noticed acrylic all around…read moremy cuticles and the tip of the nails are not attached and apparently lifting. Way too expensive to have such a terrible experience. I will never return to this nail salon. Also, acrylic is so thick, nails look really fake. Yuk!

I have been going to this nail salon for almost 2 years but lately they changed the staff and it is…read morenot the same. They are always rushing, doing things with little care. The last 2 times I did my nails in VG, the lady pushed the drill against my nail really hard to remove the polish faster, burned my skin!! More than once. She laughed saying she was sorry and very busy. Nails chipped faster than they used to before, nails looked decent but my fingers were destroyed full of hard product around my finger tips (dripping product that dried up) she was very rough the whole time. Filing my nails like it was a piece of a wood!! Hopefully they can realize what they are doing and slow down a bit. I need to say that there were no clients after me when doing my nails. Time to look for another place I guess, such a shame

I had the best experience. It was my 1st Brazilian wax. Headed on vacation. Kaylene was so gentle…read moreand made it comfortable. Jodi upfront was so sweet and reassuring. She made me feel right at home.

10/10 experience. I recently moved to the area from SoCal and had been going to EWC there, so I had…read morehigh expectations--and this location exceeded them. Jodi was incredibly welcoming and made me feel comfortable right away, and Kaylene was absolutely amazing. She was professional, gentle, and so friendly, which made the entire experience seamless. If you're on the fence about booking, this is your sign--highly recommend. I'll definitely be renewing my wax pass as well; it's hands down the best value and saves so much in the long run.

I've had laser treatments for stubborn sunspots with Amanda. She is so detailed and thorough with…read moreher treatments. She knows her laser settings and just how much "juice" you need to get the intended results. With a little numbing, I felt almost no pain - a very comfortable experience. She also explains why things are happening and how to care for and prevent further sun damage. She and all the staff there are kind and welcoming. Also, the water view from the waiting area so is calming. It's 100% worth the drive to Silverdale.

I recently had upper eyelid surgery here, and I honestly couldn't have asked for a better…read moreexperience. From the very beginning, the doctor was so kind, clear, and honest about what to expect. I really appreciated how specific he was about the outcome -- it made me feel informed, comfortable, and confident that I was in good hands. I also want to take a moment to recognize the receptionist. She was so kind, gentle, and professional in every interaction. It really matters when the very first person you meet sets such a warm and welcoming tone, and I deeply respect businesses that prioritize hiring genuinely good people. This combination of medical skill, honesty, and human kindness made the whole experience feel not only professional but also personal. I am so grateful and would recommend this place without hesitation.