Kim is the best colorist ever! I highly highly rec her! Laurent and Darren are both fantastic for cuts. Caution: Never, ever, ever allow Ado near your hair!! read more

I've been to a bunch of the stylists here, from Gary to Chrisjohn or however you spell his name and Laurent. Best is Salvador! I started to go to him in college and then throughout my working years. Now I'm in Chicago but this salon is way better than any I've found there. I never had a fantastic coloring experience, but never had a better cut ever than with Salvador. I recommend him 100% and I would even trust him with wedding hair, etc. read more

Eduardo moved to Miami...so my earlier review no longer applies to this salon. Tried Laurent - horrible cut. Tried Robert as well - no good. Plus, on one visit, the receptionists booked someone in my time slot then tried to convince me things were running late - an hour late. read more

Excellent color by Kim and blow dry by Patricia. Accomodating customer service. Recommend Ilo highly.

I love this salon the only thing I would suggest changing is the somewhat rude brunette receptionist at the front. I got a color, cut, and style and it was worth every penny! The consultation was perfect for both the color and the cut and I left with my hair looking natural and healthy. Loved it and would definitely go back! read more

Salon was beautiful i did pedicure and wax with Evelin she cut my all epoynicium and she said that is cuticle she even don't know what is cuticle and her tools it looks like multiple use and i saw she clean with water she must sterilize all her tools. Don't go there you gonna get infected from those tools. I would not go there again. She double dip in wax you have to trash after one dip. double dip that means that wax already contaminated so plzzzz guys be careful. read more

I had a haircut and style this morning with Brennan, a junior Stylist at the Ilo salon, this was my first time there. He did a nice job, I love how my hair looks and feels! Brennan is obviously very creative and meticulous, he took his time to ensure that I got what I wanted. This young man will go far in this profession. Thanks Brennan and Ilo! You just got a new customer! read more

I've been going to ILO for many years. ILO's staff are very friendly, capable and professional. I've been to Gary, Kim, Evelyn, Robert & Ado. I have always been happy with the results. I can't recommend them enough. read more

Okay, I'm a guy so I don't need much in the way of a haircut. That being said, this place cuts my hair perfectly. Lots of my friends laugh at what it costs as they go for more of a barber place. Things I like about Ilo: the receptionists are both cute and professional, the staff well qualified and the atmosphere is laid back. read more

I recently had my second haircut by Laurent at Ilo, and for the second time, he did an amazing job. The way he cuts layers is just perfect. I love my hair! read more

The atmosphere was nice and everyone was pleasant but I was underimpressed. I spent $100 for what could best be described as a $14 Supercut haircut. When I left the salon, I looked the same/worse than when I came in--and my stylist, Robert, was full of attitude. At one point I really enjoyed ILO. I didnt mind paying top dollar as I would leave with a great cut that was stylish and LOOKED expensive. Since my last cut here, I was invited to try another stylist -- a group of stylists from Turkey who own their own salon--and for $45 they provided me with a fabulous cut--that looked even better as it grew out. My hair grew out again, and so I returned to ILO. What a waste. Robert just cut and cut and fussed and by the end my hair looked horrible. One of his strategies to provide structure was to cut out out chunks to create whispy look--you know those scisssors that thin out hair? Thats exactly what he did. He thinned out my hair making it look dull and lifeless. I asked for layering and structure..and I got chunks and lifelessness. Looks like a 4 year old child cut my hair. Add to that his snotty attitude and the experience was a wash. I think some of these stylists get an attitude and actually hate their jobs. They get paid way too much for mediocrity and seem to resent ther wealthy patrons.Instead of being grateful for being paid a phenomenal amount of money for merely cutting hair, they act bitter and jealous. They would be better to serve to go to trade shows to master their art...they try to form side businesses and become entrepreneurs to compete with their clients so that when they are actually on the job, they are exhausted and unfocused. A lot of these stylsts are moonlighting as party planners, etc...they are just interested in maximizing their bottom line as opposed to providing a cut worthy of the price point. I have received much better cuts elsewhere for less money and attitude - by stylists who love what they are doing, are committed to customer serivice, and are dedicated to their craft. At ILO, some of these stylists hate the fact that some of their clients are millionaires. Hey, if you want to be wealthy, start your own salon or product line but dont cut hair..and if you do cut hair, focus on your cut and do the best job possible and earn a respectable living. These stylists make more money than teachers, secretaries, government workers, and law associates and yet somehow act like their income isnt sufficient because they arent millionaires like their clients who invested in their educations and took risks in life that paid off. These stylists are entrepreneurs and couldnt give a damn what your hair looks like. When I told Robert that my hair didnt look any different than when I walked in --merely shorter and thinned out -- in fact, it looked worse...he just got argumentative and refused to take corrective action. The cut was nothing like what we described or discussed before hand. I have had some brilliant cuts from ILO. Today was not that day. They should focus on the hair and clients..and keep their egos in check. read more

Patricia did my hair for the more than 7 years that I lived in D.C. In all of that time, I can only recall having to return for a touch up once and not being more than pleased maybe a couple of other times. That is an excellent track record, especially considering my difficult hair. The place can be too loud at times to carry on a conversation,but I also like to relax at the salon and not worry about talking. The hair washes were always very nice. And I liked the balyage coloring I received - I tried another place recently and was very unhappy. A bit pricey, but not really for the results and being in D.C. (and Georgetown). I will miss them! read more

Been going there for a few years now. I will say that I cheated on this salon by going somewhere else but I regretted it and ended up coming back. The quality of service and attention at ILO is amazing. Everyone is extremely professional, friendly and talented. I go to Elisa for balayage and Laurent for my cut. Both of them are amazing - I always get compliments on my hair. read more

I just went to Chavonne after reading all the reviews and she is amazing. She is the best colorist I have tried in the Washington, D.C. area. she is the only what who got exactly what I wanted and did a super job (most hairdressers in this area only know how to do blonde highlights). On top of that for $20, it is basically free (so I tipped her really well). I liked her so much I will probably even go to her after she graduates. I was there yesterday and she is accepting models still so make an appointment soon. read more

I've been going to Salon ILO for over 20 years! Most of the people who work there are good at what they do but" Ado" who does my highlights and tint is a true 'master' at what she does! I'm very international and have had my highlights done in top salons in Europe, LA & NY, but Ado stands apart, I always get compliments on my highlights: not too red, not too gold, just right :-)) HIGHLY recommend her... Cynthia does a great job with mani/pedi and waxing :-) read more

A family friend recommended this place so I thought I would go check it out while I was back home. I had an appointment with Eduardo. The receptionist greeted me cheerfully and escorted me upstairs. Soon Eduardo came to see me. It was my first time cutting my hair short, halfway down my neck, so I wasn't really sure how I wanted it cut. Eduardo explained different ways my hair could be cut and how it would look. He told me how to style it and everything when I asked him. He's just so nice and wonderful! I've gotten so many compliments on my hair. I would definitely come again. :D read more

I love this Salon!!! I have hated my hair all my life, but now because of Gary and Troy I love it. Everyone here is so nice and on schedule. They obviously schedule to give enough time for all the clients. It is a little patch of paradise in a crazy schedule. read more

Continue to love Chavonne! She is definitely not a one hit wonder . . . You'd better get there before she goes full price and full time - because she'll be booked up the wazoo! read more

I went to Ilo on the recommendation of my home hair stylist - I moved to DC two months ago and needed a hair place I could trust. My stylist had met Laurent in Paris but I made a last-minute appointment with Eduardo because Laurent wasn't available. Eduardo is a genius (he's worked with some of the best in the industry, and he had just got back from styling for Vogue in NY when he did my hair). He cut it dry and gave me the cutest, sexiest cut - the style is absolutely perfect. I'm usually happy with whatever my stylists do, but Eduardo truly is a cut (no pun intended) above the rest. Despite the fact that he costs triple what I pay in NC, I'm canceling my next home appt and seeing Eduardo again instead. Go see him now! :) UPDATE: I ended up getting a cut with Laurent when I couldn't see Eduardo, and now he's my go-to stylist. So, I'm pretty sure no matter who you end up with, you're going to be very happy. The rates for women's hair just went up, and it's still worth it - Ilo really is the best. read more

Salon Ilo has been my go-to for the past few years. I used to live in NYC but none of the salons there or in DC could touch this place. When I first came I was nervous -as other reviewers have mentioned, the receptionists aren't friendly at all and can be downright dismissive. But, as soon as I got upstairs and had a consult with Jonathan I was at ease. He listened to me and suggested a style that works with my long hair. no matter who shampoos my hair, they do a great job and take their time. I always get a great scalp massage. Jonathan listens to me, if I want more or less taken off, he provides input and always chooses right. Another positive is that he gives great advice and tips on how to keep my hair healthy and beautiful! read more

Before I went to ILO I had gone to get my hair dyed a darker shade of brown, which ended up being BLACK. Walking out I thought I could work with it, but spent the next few days crying over it. I didnt look like myself and it truly was not what I wanted. I read multiple blogs online that once your hair has been turned black its very hard to come back from it, which upset me even more. A close friend referred me to Kim Lawson a colorist at ILO to see if she could help with my disaster. After having explained my devastating experience Kim was very reassuring that she had seen this happen many times and that she knew what to do. She kept me calm and explained what she was doing before applying anything to my hair. After a little under 2 hours the black hair was GONE, and I was walking out of the salon with a natural looking brown hair color. Kim is an extremely professional and knowledgeable colorist and I will absolutely be going back to her to have my hair colored from now on! :) read more

I second the Crisjun (? :-) and Kim recommendation. Crisjun hand sculpts your hair -- it looks tailored to you and grows out great. Kim does a very personalized color treatment. I feel very taken care of, from consultation, to color, to shampoo, to cut, to blowdry. You will be beautified here in a very friendly way, and it will be personalized--not one size fits all. Great duo if you are looking for a new look, or to improve what you've had. A plus--I have never left with exactly the same look. Not that I've asked...but I get bored with my own style as the seasons pass and it's always nice to leave with a subtle or (when I ask) major tweak. It's nice to evolve. They've all been good. read more

Robert has done wonders for my hair. Not only does he give me a superb cut time after time, but his color has taken my whole look to a new level! The salon is modern, clean and comfortable, and everyone is very friendly. Going to get my hair done is a wonderful experience all around, whether for a balayage and cut or just a blowout! read more

Robbie gave me an amazing hair cut and style! The last hair cut I got somewhere else was not good, and had a lot of very sketchy layers in it from the girl attempting to thin it out. Since I had gotten a lot of length off the last time I was concerned about my hair being too short, but I had to get it fixed anyway. Robbie understood the problem and fixed it perfectly. I have very thick hair and he was able to properly layer it (while evening out the previous layers that were too short to cut) and thin it naturally. I walked out looking like I had perfectly straight, thin hair, which is quite the feat! For me the true test is always when I style it myself to see how it holds up outside their styling skills, and the cut definitely passed. Although I can't get my hair quite as thin looking, it is easy to style and still looks much less thick than my natural hair. I do not even notice the remnants of the previous bad hair cut and it doesn't seem like I lost much length. I will definitely be going back to Robbie in the future, and highly recommend him to others! read more

I have been going to Salon Ilo for over a year. It's always great experience. The staff is very friendly and helpful. It is sometimes hard to find a stylist that will meet all your expectations and do exactly what you had in mind with your hair. My stylist Robert Hughes always does a great job with my color and a haircut. I have never left disappointed. read more

Ado has been my colorist for many years. When I first came to ILO my hair was not in good shape. Ado nursed it back to health, it took a while but with the tips she gave me on how to take care of it at home, my hair improved dramatically, A while ago she advised me to switch from highlights to baleage and I Iike that even better. The color is beautiful, very natural looking and I receive many compliments. As a European I had found it hard over the years to find a salon that meet my needs but ILO is it for me! The service is superior, ILO employees clearly all work well together and for me ADO is the best colorist I have ever worked with. read more

I've been going to Ilo for years and have nothing but positive things to say! The haircuts are great and everybody is so nice. The facility is beautiful and the location is ideal. 100% recommend! read more

I was a client for a while. The colorist put temporary or semipermanent color on my hair and the grays, of course, came through with the first washing. I called and she redid the color. The next time it was ok. The third appointment ended up with temporary semi color. I called and spoke with the manager. I went to another salon and the stylist told me that my hair is damaged and there is a lot of breakage. Seriously, don't go to this salon. read more

I have been going to Ilo since about 2007. I first had Eduardo as my stylist who has since moved to Milan (which was very fitting for him- I adored him) and have now been going to Menu since 2009. Menu is great- she gives a beautiful cut that leaves my crazy head of hair bouncy and manageable. I always come in crazy and stressed and leave feeling lighter and revived. As I've aged a bit over the years, I've now had to throw in some color to cover a few wild waving grays. ;) Kim is fantastic. She is no nonsense, efficient and smart. Her result is beautiful- I was not ready or willing to give up my natural color and was relieved to find such an expert so that I dont have to. My hair shines for days after- magical! Of course, I always go in with my tail between my legs because I'll have waited sometimes 4 to 5 months in between cuts! I do this because a.) Ilo is expensive and b.) I cant bare to go anywhere else. They give me the proper scolding because we all know I'm not treating my hair as perfectly as they would- but I never feel uncomfortable. I had my first slightly negative experience last week and i will only bring it up because it was resolved beautifully. There was a miscommunication in pricing and services between me and the front desk and as a result, I submitted a review through their personal site. Within hours, I had received a call from Ilo's manager, Gary Walker, who was quick to explain the situation, clear the misunderstanding and offer a suitable resolution. 5 stars- as yelp says, this is truly as good as it gets. read more

Expertly run, so much talent and great team . Couldn't be happier! Go see darin! It's a must!

I have straight, baby fine hair, which means it doesn't hold a shape well and when I get highlights or color it's either too dark or too light. My expectations of salons and stylists were pretty low, but I needed a change. A friend had her hair done at Ilo and recommended I go and see Salvatore for color and Robert for a cut. I met with them for a consult and was very impressed. They both wanted to hear about my experiences and what I was looking for. Salvatore told me he rarely highlights brunettes. Rather, he uses the natural color fade as highlights and weaves in darker tones. Robert suggested I grow out most of my layers to give me more body. They were spot on. Every time Salvatore does my color, it looks beautiful and natural. Because he doesn't strip it, it looks and feels healthier. Robert worked with me to grow the layers out slowly and the result is a style I can manage and hair that actually holds the style. The salon itself is very comfortable and the staff are all professional, yet nice. I highly recommend Salvatore and Robert, but from what I've observed, there are lots of good stylists and colorists at Ilo. read more

I've been going to Ilo for over 15 years. I love this place.

I LOVE going to Ilo Salon! They are extremely professional and I always leave looking and feeling great. Recently, I had a color experience I was unhappy with. I went back and discussed the issue and it was fixed... well and even better than before! If you're like me, it costs a lot to get your hair colored and cut. It takes a fair amount of time. It is ALWAYS worth it to go to Ilo. I recommend Troy or Kim for color. For cut, Kristjun is fantastic! as is Gary! Darren and Jonathon do great blow outs. If you need or want an updo for any event, Jonathon is a true artist! Evelyn upstairs does wonderful work on brows and nails. Enjoy yourself at Ilo! read more

I come here for color with Kim & cut with Jonathan. It takes little for my blonde hair to turn brassy, but Kim manages to avoid it. It's not cheap, but I've never left here less than thrilled. read more

This review is only for the colorists. Been a faithful and regular Ilo customer (color, cuts, occasional evening blowouts, brows) for 3 years. But I've had 5 colorists. Reasons have been fair - one moved to NYC, another left due to pregnancy - but it's frustrating to have to go through the several appointments before a new colorist understands how your hair works and can make those new tweaks and adjustments. And I've gotten to dread that phone call that comes a week before the appointment advising that they've had to book me with someone new. Most recent colorist assigned to was Ado. She did a fairly simple base color (again, with a stranger, you don't want to try anything beyond what you have the first time out) and seemed pleasant enough. But within only a few days I could tell that she hadn't pulled the color through long or well enough - there was the old brassiness coming through the new color and the grey hairs were suddenly obvious again. Didn't do anything about it and figured it would improve the next time. On our second appointment 5-6 weeks later, she was clearly unconcerned with my extremely diplomatically-raised concerns and didn't seem to know about the solution you add to color to cover greys better (and therefore didn't add anything). But whether she was annoyed at my questioning her ability or had personal matters to attend to, she literally vanished after applying my color. Never came to check on it or me in the 30 or so minutes I sat there. In fact, quite a few minutes after the timer rang and she still hadn't appeared, Rosa - the wonderful woman who runs the shampoo area - raised an eyebrow at this very obvious absence and went to find her. All Ado did was stop by the shampoo bowl momentarily while I was mid-lather and, without saying anything to Rosa or me, take a quick look at the color. And - as expected - I had the same problems with greys and old faded color, within a few days. I can deal with someone who's temperamental (or even unpleasant) if they do a great job, or someone who does an OK job if they're nice and accommodating, but this wasn't either. So despite being by nature an extremely loyal hair salon person, I'm switching to another shop. Particularly because the Ilo color space is so small and I can't figure out how to schedule with someone else without feeling uncomfortable. It's unfortunate since the salon is overall pretty good. read more

Don't go to Kim for your color. She gives everyone the same bleach blonde look. It just looks like white stripes. She has no talent whatsoever. Don't waste your money there. read more

I just discovered ILO through a former colleague, whose wife works there as a colorist. I absolutely love my new haircut - Marcella was so down to earth and just a joy to chat with. When I go to a salon, I usually let the stylist assess my hair and run with it - Marcella knew from the beginning that I was pretty low maintenance and wanted something easy, yet she was able to create a pretty edgy and fun look that I can wear everyday. I also had waxing appointments with Kelly, who was also awesome. Even the lady who gave me a shampoo - Amalia - was so nice. The best thing about ILO is that it is a one stop shop - you can get all of your beauty needs done here in a three store shop. The price isn't cheap but I would say reasonable for what they offer (all pricing is available on the website). There are some intimidating looking clientele with their designer bags, but don't let that scare you - the staff is totally down to earth and friendly. read more

Look no further, ilo is Georgetown's best salon. I was very pleased with everyone at the salon, but in particular, my stylist, Robert, was incredible! I am extremely picky about my color and cut and he does a fabulous job. I highly recommend Robert! read more

KIm did my highlights here and She is not worth all that money I was not happy at all to say the least!!

I came in with ultra-long hair and difficult bangs. I told Laurent how long I wanted it to be and for him to do the rest. It is the best cut I have ever gotten and he was so funny and really made me feel comfortable. Everyone in the salon was nice. It's a little pricey compared to my old salon (PR at Partners) but he did the cut in less than an hour which is even more amazing. Parking is annoying, being that it's Georgetown, but there are side streets all around that have 2 hour parking. read more