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    Salon Ilo

    3.9 (94 reviews)
    PriceyHair Salons
    Open 9:00 am - 6:00 pm

    By appointment only

    Services - Salon Ilo

    Haircut

    Salon Ilo Photos

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    Look at it! Ugly. I called another salon right away to get it fixed the next day (wanted to post this before I get it fix elsewhere).
    Rafhanah P.

    I came to this salon to get my nails done. Due to covid, appointments ONLY at this time. $40 for gel manicure. It came out horrible, nail tech didn't even cut my cuticles the way other nail techs have done in the past, the way she did it was just the bare minimum. Didn't bother to shape them nicely ...if I knew the result was going to be terrible, I wouldn't have wasted my time and money. They don't have a wide selection of nail polishes either, at least not for gel (maybe about 16 gel polish) and a dozen normal polish.

    Alexa I.

    Called on a Wednesday afternoon for a blow dry at that time and was able to be seen within minutes. Saw Patricia and she gave me a perfect textbook blowout. So smooth, pretty, and bouncy. So happy and will definitely be back.

    Photo by Southernly Studios. Hair by Jonathan Moss at Salon ILO

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    11 months ago

    I asked for Low Taper and got a High taper, I can't go outside looking like this. Don't come if you want a good haircut.

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    Page 1 of 3

    Ask the Community - Salon Ilo

    Review Highlights - Salon Ilo

    It takes little for my blonde hair to turn brassy, but Kim manages to avoid it.

    Mentioned in 15 reviews

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    Karma Beauty Lounge By Erwin Gomez

    Karma Beauty Lounge By Erwin Gomez

    (188 reviews)

    $$$

    West End

    Do not come for haircut. This is simply a place to beautify your face and hairdo for your special…read moreday or to color your hair but don't come here for a haircut. Except for French woman named Sophie who can do decent cuts, there is no any other stylists skilled in precision haircuts. Came here and one of their top stylists gave me the worse cut I've ever had in my life. I've had to wait more than 6 months to grow my hair out from the horrible layers he did on me. He literally just chopped my hair up. The bottom of my hair in the back was an upside down triangle! Every stylist knows it should be straight across and maybe just a bit rounded on the sides! Any salon would have easily provided a (normal) soft, feminine, sexy, natural cut that is subtle perhaps at different skill levels. This guy clearly had no concept of how to cut (straight) hair because his clueless messes get disguised easily in wavy or curly hair or in a blow dry with curling brush.

    UPDATE: Jillian threatened me with legal action for writing this review…read more After being a loyal client of Jillian for hair cuts and Adrian for brow waxing since at least 2016 until 2018, before I moved back to San Francisco and to Plano, Texas, I returned to NoVA/DC - moving on election day in Nov 2020 - because it seemed like NoVA/DC was being pragmatic about covid-19 regulations vs. the two extremes in CA & TX. I messaged with Jillian prior to my move on 11/3/2020 to learn how Karma was handling covid-19 regulations, because there were no capacity restrictions in Texas, so I hadn't had my hair cut or colored for 7-months - the longest I've ever gone. I saw her and Adrian on 11/22/2020, and even brought them both "welcome home" rose gold goodie bags with cards, Sugarfina rose gummies & chocolate caramels, and masks. I knew the global pandemic was especially hard on the beauty industry, because my aesthetician in San Francisco & her mom had to close 2 of their 3 salons in the Bay Area - in spite of being open since the 1970s. I was therefore sensitive to this fact. Which is why it was even more bizarre when I learned on social media in December 2020 that Jillian was moving to Dallas, Texas in January 2021, after she listened to my stories about Texas and pumped me for specifics about salons there, and at no point told me about her move. I later learned she told some clients about her move and not others, and that she expected Karma to tell me about it. However, the poor communication continued, given Karma never emailed me, the same way I never receive receipts for my "contact-less" transactions, and they still ask for my physical credit card, in spite of verifying its existence on file. The poor communication and the broken technology are both annoying. I let that go, and worked with Jillian - via social media - to book hair cut appointments with her for the next 6 months on Saturdays, however even when we agreed on my preferred time slot (4pm), she booked them for 5pm, because that worked best for her, she said. Not very friendly customer service for loyal clients! She also initially told the receptionist she was booked in February, which initiated our social media messages, requiring me to book with her directly. Then magically she's staying late for me! In parallel, as to the quality of Jillian's cuts, I started seeing her when she used to place a placemat on my shoulders to ensure her cuts were even, and I was always happy with how even they were over the years. That said, I've been very clear - including bringing drawings and instructions from my stylists in San Francisco, who do editorial work for Nordstrom & Gap, and trained in London & globally - that I don't like "shelves" of layers in my hair, I prefer long layers, I don't like corners, and I prefer professional cutting techniques to remove weight vs. thinning shears that butcher the ends of my hair without expertise. Jillian uses thinning shears, and my last cut included all the things I don't want mentioned above. It was, however, even at the bottom. I let this go, because I've had uneven cuts in DC, and I knew that by August 2021, I would need to find a new stylist anyway. I did, however, vocalize my concerns to Jillian yesterday & today about the inaccuracy of rapid covid tests, in parallel with Texas removing their mask mandate, while she travels back & forth between a covid hotspot & DC over the coming months, and she decided to cancel my appointments as a result. That's fine. I'd rather not contract covid, which is exactly why I left Texas. Which brings me to the brow waxes. Due to schedule availability, I booked an eyebrow wax with Erwin in December 2020, and his brow waxes are better - and more expensive - than Adrian's. Erwin's shape was superb, and similar to my favorite brow artist in San Francisco, who's regularly voted best brows. However, Erwin did not pluck or wax the hairs in between my brows, which I had to do myself. He also told me the gold dab of eye shadow I placed in the center corners of my eyes made me look cross-eyed, which I found insulting, so I suggested he remove it if he found it distracting. He asked me who gave me that make-up guidance, and "if they were black". Was that a racist comment? And why was he criticizing me, his paying client?!? I tried booking a brow wax in January 2021 with either Erwin or Adrian, and learned they were both at home quarantining with covid. Surprisingly, when I saw Adrian in February 2021, he criticized my brows, saying how much they needed a wax. Obvi! Why do he and Erwin feel it's OK to criticize their clients? Furthermore, they were uneven. Shockingly, I pointed this out to Adrian, and he agreed that my left brow was taller than my right, and re-plucked, yet when I got home, I still had to fix myself, comparing to my photo of my best brows in San Francisco. He also over trimmed the end of my right brow. If you like being treated as a client, look elsewhere.

    Allure Hair Salon - A photo example I showed zhen of what I desired

    Allure Hair Salon

    (29 reviews)

    $$

    Rosslyn

    Happy ... was able to get a last mile minute appointment... not a lot of fussing, just a nice…read morestylish cut and plan on going back !

    *Update 4/28/18 After much back and forth they finally…read moreagreed to refund half the money, for which I'll give them an extra star. I still believe a full refund would've been the right thing to do, but you pick your battles. I appreciate the attempt to make this right although it still seems somewhat half-hearted. 4/27/18 Please look up "Zhen Lin" on yelp to see my review of the stylist who did my hair and more pics of the highlights she gave me. There was obviously a major misunderstanding. Why on earth anyone would want super blonde highlights on top of dark brown hair in 2018 is beyond me. This is not at all what I asked for. I asked for a natural looking balayage and showed Zhen literally four different pictures of examples I liked. I expressed that I really wanted the hair to look natural, blended and not ombre'd or striped. Both Zhen and the manager refused to try to make it right when I expressed my disappointment in my hair. Neither offering to help fix it, nor a refund. I had to pay $250 for something that was the opposite of what I wanted. After begging in person for them to help, I left another pleading phone message tonight for them to help me fix this mess, or refund my money as I can only imagine what a color correction will cost at another salon. I absolutely hate writing bad reviews about people and wouldn't have posted this if I didn't feel completely swindled, disrespected and brushed aside. I'm really hoping they'll get back to me, and I'll update this review if they decide to do the right thing. In the meantime, I'm beyond disappointed and disgusted!

    Salon Ilo - hair - Updated May 2026

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