I made an over the phone appointment because I was having problems with app. I was able to…read moreschedule with in an hour on Monday noon. I did not specify that I have thick curly hair. My stylist Nicole (1st time seeing her) , did an invigorating hair scalp scrub and an excellent hair massage with my hydration mask. My hair is super dry, tangled, and needs TLC. Nicole tackled and styled my hair with out problem. It feels very soft to the touch, and per always place was clean, relaxing and parking outside is free and accessible. I will be requesting her again.

I have been wanting to try this place, I tried calling before and no one ever picked up. However, I…read morejust stopped in randomly, and made an appointment in person. That day, the person at the front was nice and helpful. I didn't know what to expect, since it was my first time. I was a little late. I didn't realize the traffic was going to be as bad as it was, however, I did call to let them know I was going to be late. There is a grace period but I didn't know how strict or not they were about it. I get to my appointment and right away, it's not a friendly and welcoming vibe. The person at the front (who was different than the one I had seen earlier the week before) and the person who worked on my hair seemed like they didn't want to be there at all and it showed. Bottom line - not worth it. I love treating and pampering myself, and this experience was quite frankly - awful. At times, it was actually painful because she just didn't care and was pulling my hair. I actually held my breath at times because I thought she was going to burn me with the hair tool. Definitely would not recommend.

Big studio with ample parking in private parking lot (shared with other businesses)…read more Very comfortable seating throughout appointment. Got my brows laminated here with an eyelash perm & highly recommend this business. Lashes look great (natural C curve) & so do the brows.

For Christmas I took my mom and sister here for a head spa. The Head Spas are all the rage now. I…read morewent to a competitor in Orange County before coming here. The one I went to was a head spa, but a Chinese one. This one is Japanese and has the same features as what I have been reading about in Japan. So they start out with a scalp review, showing you how bad your scalp is. Like last time, I had a lot of buildup. I was offered more treatment for dandruff, dry scalp and didn't take the upsell for more treatment. Then I'm led into a dim room and offered a chair. They add a protective layer so I don't get wet, and cover my in a soft blanket and an eye mask. The process of washing my hair with various water and products was similar as the other head spa, but here my scalp was focused on 90%, whereas the Chinese one did a facial more than my scalp. After the head spa, I paid extra for them to dry my hair. I don't think it was worth the $45 but I wanted to pamper my mom so I splurged. They said they offer hair dryers so I guess you could DIY. 3 head spa with an added blow out came to $495. Tip was paid in cash. My mother commented that her hair felt so soft and luxurious. That's worth the money right there.

I came in the get my nails done by Nette and the locations is so cute…read more Nette's nails are amazing, I've known her for a little over a year. I don't usually like to wait a month to get my fill but it happened once and my nails still looked so good. The vibe in the place is so relaxing as well, and it's by the beach and surrounded by great restaurants... I will always recommend her to anyone. You're able to check out some beautiful pieces here as well.

In April I went to Jennifer to get my hair and makeup done for my work's gala. She did an amazing…read morejob. I got so many compliments and will definitely be back!

Run to lay on her table. It was a whole experience. My hair has so much body. She's so sweet too…read more Thank you Ashley

TLDR: 3 not great experiences with Ashley, including her recording without me knowing, her being…read morelate, and then her canceling on me unexpectedly hours before an appointment and then charging ME a cancellation fee. Longer version: I found Ashley on socials and booked a new client appointment. She had me follow a bunch of rules: come in with no product in hair, no detangling, and completely dry. She was late to the appointment and I called/texted/DMed to no avail. Eventually, she did text me and let me know that she would be there. In that first appointment, we did a treatment and a wash and go. She also walked me through different products and how to style my hair. I was new in my wash n go journey and she told me to text her when I'm buying my products and to keep her updated on my hair journey. She asked me to write a 5 star review on the spot and to give her any feedback in-person instead of in a review. She tried to convince me to book a haircut, however I wasn't prepared to pay for a curly cut on the spot, but she did convince me to go ahead and still leave a 5 star review and book another wash and go. In the second appointment, it was pretty simple. We did a wash n go, and again she tried to upsell me to book a haircut by kind of insulting me about having dry hair and then also had me write a 5 star review again on the spot. She asked about my hair journey, and I told her how I still don't enjoy doing my own hair, but that I am trying my best to follow her instructions and to use the products she recommended me. I texted her ONCE when I bought the products to make sure it was right, as she requested, and ONCE a photo of my own wash n go. I later saw an Instagram post where she posted a recording of a conversation where I mentioned a salon that I'd visited over a year ago for a curly cut. In that video, my eyes are covered because I'm in the shampoo bowl, so I did not know that I was being recorded. I messaged her telling her that I did not give her permission to record me, that the context of the caption was misleading, and asked her to take that video down. It took some back-and-forth, but eventually she did take it down. That's when I noticed some of the before and after photos which I believe to be also misleading. The before photos she calls my hair dry and makes fun of my new growth, failing to mention the fact that I showed up as requested with my hair uncombed, unconditioned, no product and a year out from a cut. My hair was hydrated in the after photo and looks defined, as it does anytime I do a moisture treatment at any of the salons I've been to. Making fun of my hair while bashing another salon I hadn't been to in a year was unnecessary. This year I was going to a wedding and planning to have my hair in an updo. I wanted to support a black salon and the last one I went to was unavailable the week of the wedding. I saw that Ashley's salon is now using a different stylist other than her. I should've listened to my gut and distanced myself from anything related to Ashley from the jump. I booked a simple Wash N Go appointment with the other stylist, figuring that this is a simple appointment and that I wouldn't have too much interaction with Ashley. My plan was to have a wash and go there to define my curls and then put my hair in an updo for the wedding. The day before my appointment, Ashley texted me re-confirming the appointment and saying she was excited to see that I booked. She asked if I've gotten a curly cut before to which I told her yes and then she asked what products this "other" stylist has me using. I'm not sure why she needs that info if I'm just getting a wash n go but before I could even respond, I got a message saying that my appointment had been canceled and I'm charged a late fee for canceling within 72 hours. I thought it was an error given that she had just reconfirmed less than 5 minutes prior. I had to go back-and-forth with the booking company to eventually get my full refund, including that late cancellation fee. She never responded to my text about why I was canceled but she sent me an email mentioning the video that she recorded without my knowledge and said that "we have our choices." She had never previously expressed any issues or concerns with me, and I thought this was very unprofessional. Looking back, this unprofessional behavior is in line with every interaction we've had. I am posting exact screenshots of my conversations with her, so you can see for yourself the way that she speaks to clients. The fact that she charges people for canceling within 72 hours yet does it herself is telling. The fact that she texts me excited about an appointment just to cancel minutes later is crazy. The fact that there are many reviews saying she retaliated against them for giving less than 5 stars and/or sharing constructive feedback is ridiculous. The fact that she recorded my audio conversation while my eyes were covered in the shampoo bowl is asine.

ChoChee! Her attention to detail, technique, and ability to execute exactly what I was describing,…read moreeven without showing her a picture (oops), was spot on. I love color, but I don't want it to be too over the top. I asked for softness and dimension and got just that. What especially stood out to me was how she approached my hair. During the application, she blow dried away the stray hairs before applying the color. Maybe it's not a new technique, but it was new to me and I really appreciated that level of attention. Anything that helps keep my hair healthier for longer, I need it! As for the salon itself, it's the nicest spot in the area. If I'm going to be sitting around for hours getting my hair done, I need it to be somewhere I actually enjoy being.

Misun cuts tve best hair ever! Just got a haircut finally!…read moreWorth the hour drive to get here! Thank you

This haircut is absolutely terrible. My mom came home looking like a mushroom. She is disabled and…read morehas very limited ability to style or manage her hair herself, so getting a good haircut is especially important for her. She went to Mia yesterday and came back looking like she had received a cheap $20 haircut. I was shocked when she told me she paid $95 for this. Are you kidding me? This is incredibly disappointing and unacceptable for the price. I am so upset and heartbroken to see my mother like this. You really need to work on your quality.

I had an appointment made same day which was great. I was disappointed by the hair cut. The lady…read morewas nice, but I felt like my request was not heard. I brought in example/ inspo photo (just simple long layer cut) and asked for face framing pieces and showed it to the stylist, but the stylist barely looked at the photo. My hair looked nothing like the photo I showed, and it was cut much shorter than expected and the end feels choppy. I gave it more chance by washing and drying the day after, but it's overall disappointing. I had mentioned a few times I want to keep it longer like the picture I showed, but it wasn't heard. I couldn't say much more once the stylist made the very first snip and had to go along with it. It became even shorter by the end. I wish the stylist had been more proactive about the consultation before proceeding with the cut. I got an impression that the stylist wanted to get through the hair cut session as a quickly as possible. This was for upcoming graduation, so it is more disappointing. Again, very nice lady. Not too sure if it's just one time issue!

This is probably my 3rd or 4th time getting my hair done by Debbie and this last time I went for…read morehighlights and it was the best experience. Did a consult, figured out what would look best and the results were soooo good! She always makes me feel welcomed and not rushed, she takes her time and is detail oriented, thank you!

Debbie did an amazing job and even gave me tips for my hairstyle and type of hair I have by…read moresuggesting a type of dry hair styling wax. The wash after makes the haircut even more refreshing. She is very friendly and great to chat with so I will definitely be going back.

Amazing. Now if only I could make my hair look the way Huy does after washing my hair myself. I…read moretried to leave without even looking at my hair when finished bc I just assume it would look fantastic like it did last time. It was fantastic.

He listened to what kind of cut my daughter wanted and he delivered! She is so happy with her cut…read morethat she couldn't stop showing it off. Thank you Huy!

I've been coming here for several months, had high hopes, unfortunately the salon and in my case,…read moreone of the colorists lacks the key element, customer satisfaction, process repeatability and accountability. Moreover, maturity level has a lot to do with it. Location: Salon is located near the Bay Club, the location is beautiful and plenty to do afterwards, but not worth it when you leave the salon with results that you clearly advised you did not want to see. Parking: Metered parking, somewhat tight due to gym; however, the salon does provide you a pass. Front desk person: Woman that answers the phone provides the recommendation on who to see based on the description that you give her; altough I'm not sure she is the right person so make those determinations. Color: Failed results at all times, kept saying that it's a process, yet she never invested in achieving the color as we discussed. I felt low and disregarded every single time I left the salon. I paid over $1000 to not obtain the results in each session. When I shared my concerns with her and advised that the incorrect color was used, she became distant, ghosted me on text and was not honest about when she was in the office. I called the salon and the woman at the front told me she was there. I feel cheated and hurt. There is no salon manager, no one that cares or that you can speak to about your concerns. Payments are done directly to the stylist.

I wasn't going to leave a review because I totally wanted to gatekeep but its 2 weeks later and a…read morehandful of washes and I still love my hair. Lauren is a magician. She gave me the best cut and color. I asked for a natural-ish blonde and she just knew what to do. My favorite part is that she gave me a fabulous cut that not only looked good when I left the salon but I'm still able to style and recreate after washing and doing it myself!

I've trusted Luka with my hair for years and I can genuinely say she's the best. My highlights…read morealways come out so pretty and natural, and my hair still feels healthy every time. She really listens, gives honest advice, and cares about making sure you love the result. It's hard to find someone like that. I get compliments on my hair all the time because of her. I recommend Luka to everyone I know!

When I needed someone new to cut my hair fast I made an appointment with Luka. Even thought I knew…read moreher from around town, I really didn't know what to expect...I gotta say I was pleasantly surprised. The place was clean with a friendly vibe. The girls were super nice and my appointment was on time. Plus I got a great haircut at a fair price...what more can you ask for.