They use to be my favorite and i recommended them to so many people however after multiple disappointments, I would Highly recommend to anyone to switch to Lynx Hair Lounge which is also located in Hillsborough! I went to Salon Envy (which was my regular) toget an estimate on a certain hair coloring and request who i would like to do my hair, they told me $90 and made me an appointment with the person whom in my opinion does the best work which is Jadelyn. When i went there on the day of my appointment, apparently Jadelyn had called off but no one in the salon had called to let me know. They sent me with some other girl and I specifically told her to make me hair look just like the picture and she ensured me that she was able to, the finished hair looked NOTHING like the picture. The picture was completely ash, and my hair was practically golden. It was said to "go more with my eyes", And the total she have me was $155.00! My hair is ABOVE my shoulders! That was such BS!!! Terrible costumer service and they have a tendency to tell YOU what to do with YOUR hair rather than just doing what you ask. Even for my Senior Prom , I asked for some type of half up half down up do but to make sure some type of hair was in my face because I have insecure issues about that, The girl was making a nice bump and I reminded her, Dont forget to leave hair in my face multiple times. She kept telling me just wait until the end and we'll pull it out over and over again, well when the end came, she had the audacity to say, "Well its your senior prom, who would want to cover their own face?" And would not pull pieces out . That was enough to practically make me not even want to show up at my own senior prom. The following time I went in for a perm (which Ive gotten at other places before) they told Me they wont touch my hair because its too dead, My hair has been down to my butt my entire life! And they insisted that no salon would do my hair without practically cutting it off and convinced me that i HAD to cut my hair to my shoulders and finally I believed them and let them do it! Every hair dresser I've talked to since Told me that was bs a trim and a deep conditioning treatment would have been fine, Also with some coloring they did their, they always chose bleech (the most expensive choice when doing hair) when they could have got better results without bleech ever even touching my hair, Just for the money!! As a hair dresser , you're suppose to do what your client WANTS not what YOU want !!!! This is something thag needs to come clear to ALL of salon envys hair dressers! read more