Desperately needed a haircut, and Shaylee absolutely did an amazing job. I have thin hair with a…read morelot of damage from a DIFFERENT salon, and Shaylee took her time to make sure that my hair flowed well and that the damage would blend. She listened, and it showed. thank you shaylee.

WOULD NEVER COME BACK! QUOTED $100 FOR A SPIRAL AND WAS CHARGED $300!…read more So I called a couple days before to ask about a spiral perm, they booked me with a Sherry and told me it was going to start at $100. We did discuss the length of my hair which was to my lower back and I made sure to ask again, what is the starting price, they reiterated to me it started at $100 but depending on how many bottles they would need it would be a little more. I have been getting spirals for over 10+ years so I told them I always need 3 bottles and it's usually an extra $5 a bottle. So the day of my appointment came and they told me the person I was scheduled with (Sherry) had changed to Allison. Allison was still working on someone else when I arrived. I waited and we got started about 15 min late, no biggy. While I was getting my hair wrapped, Sherry jumped in to help wrap up on the other side. Sherry was trying to work WAY TOO FAST and the rods were SLOPPY to say the least. Hair was sticking out in places that shouldn't have been and it was just a VERY RUSHED SLOPPY JOB. During my session, my stylist had to work on several other of her clients who came in so once again, Sherry jumped in to rinse my rods out. THIS WAS THE WORST!!! #1, they should have given me clean towels after putting the solution in my hair, which they did not, I had to ask. #2, they should take out the cotton and replace it with fresh cotton to prevent the solution from burning my face which they did not do. Then upon rinsing, her colleague shot a TON OF WATER into my ears and straight down my back to the point that my ENTIRE SHIRT AND BRA WERE SOAKED! I HAVE NEVER HAD SUCH A HORRIBLE EXPERIENCE BEFORE IN MY LIFE!!! That's not the worst part though, at the very end of the whole ordeal, not only are the spiral curls not "Spiral" throughout, some are just extended waves, but when I asked how much it would be, she told me $300.00!!!!!!! I HAVE BEEN TO SOME HIGH END SALONS AND NEVER EVER BEEN CHARGED $300! They are also honest and tell me, it will start at a higher price, not wait till the end to add on $200!!!! I honestly feel that this was a huge rip off, especially since she quoted me starting at $100 and it turned into $300, plus the waiting for her to work on 2 other clients and my entire back and ear being soaked, plus the burning of the side of my face and forehead due to them not changing out the cotton after applying the solution! I asked Allison to give me a breakdown of the costs and she looked down while telling me "well it started at $100 but due to the number of bottles of solution and your length, it went up to $300. I was appalled and shocked but also felt like this was misleading. She never actually explained to me her pricing justification as she couldn't explain a $200 upcharge! It's not about the money, it's about the fact that she told me $100 starting except that it would be increased due to the number of bottles of solution she would use. If she told me it was $300 from the beginning, I would have gladly said no and booked at another salon. Also, my scalp, and top of my forehead and left side of my ear are burned from the solution since they never replaced it with clean towels or cotton and it's still peeling as of today. 3.5 HRS AND I'LL HAVE TO HAVE IT REDONE CORRECTLY SOONER THAN LATER

This was my first visit to this location, though not my first blowout experience. Unfortunately, it…read morewill also be my last for this brand. My daughter and I arrived five minutes before our 12:00 pm appointment. Another group checked in after us, yet they were taken back first. We weren't called until 12:10, and while I asked that my daughter be started on first (which they did), I was left waiting even longer. When my stylist finally brought me to the shampoo bowl, she apologized, explaining that another client had shown up 30 minutes late. I couldn't understand why management would allow a tardy client to disrupt scheduled appointments. My stylist, Crystal, was very kind and professional. We even talked about how important it was for my hair to last since we had an event in Greenville at 3:00 pm. I specifically asked for hairspray at the end to hold the curls. Unfortunately, by the time we reached our hotel around 2:00 pm, my hair was completely limp with no hold. The style barely lasted an hour, which defeats the purpose of a blowout. While my stylist did her best, the overall management of this location was disappointing. Allowing late clients to interfere with scheduled appointments, giving preferential treatment to guests who arrived after us, and requiring stylists to handle cleaning duties instead of focusing on clients all contribute to a poor customer experience. For context, I've been to Drybar and other blowout salons multiple times and have never had my style fall apart so quickly. I also typically receive a wash, cut, and blowout in under an hour--yet here, the timing felt unnecessarily prolonged, as if designed to increase charges. To be clear, this review is not a reflection on my stylist or my daughter's stylist--both were pleasant and received a 20% tip from me. My concerns are directed at the management and overall business model of this establishment. Would you like me to make this shorter and sharper for posting on Google/Yelp, or keep it in this longer, detailed version (which works well if you want to explain fully what happened)?

I was in Rockwall for a business trip and needed a last-minute blowout + style prior to my meeting…read more I was relieved to see that this place opens early, at 7 AM! I was not sure what to expect and I have extremely long, thick hair, but Michelle did an absolutely amazing job! It turned out better than I could have imagined, and I am extremely happy with the results. They also had a laptop tray that I was able to use to get some work done while getting my hair done. Outstanding touch on the service! The place was also decorated so cute for Easter, which was a cute touch. I will definitely be back the next time I'm in Rockwall.

I've been looking for a blonde specialist in the area and I'm so glad I found Jax!! My hair turned…read moreout fabulous and I highly recommend this salon

I am new to Dallas and was in need of a new salon/stylist. I was looking for color and extensions…read more I had never had extensions before, and was apprehensive as I wasn't familiar with the process, the different techniques, the different types of hair, or the required maintenance. Before I scheduled an appointment, Jacquelyn took the time to discuss these things with me over the phone. She was extremely knowledgeable, more so than anyone else I had spoken to. So, I booked my appointment. COLOR We did the color and extensions in 2 different appointments. It had been a while since I had my color done and my hair was in pretty bad shape. I let her know what I didn't like about my color and she made recommendations. I could not have been happier with the outcome! The color came out beautiful and was far better than I could have imagined. EXTENSIONS Since this was my first time getting extensions, I did not know what to expect. The process was fairly easy and painless. Also, the extensions matched my new color so we didn't have to color them. The number of rows and weight was perfect (based on her recommendation for what I was looking for), and the placement was based on how I typically wear my hair to ensure I had flexibility with styling it in different ways. The end result certainly exceeded my expectations! Also, she gave me a great hair care package that contained all the things needed to properly care for my hair. I am extremely happy with my results and highly recommend Jax Manes.

Hair by Jose Retana!! Love it this is the first time in two years I love my cut. Thank you Joseread more

Enjoyed my visit and the service that was provided. Aliyah provided excellent service.read more

I was a walk-in, and I did not have to wait too long. It was my daughter's (4 y.o) first haircut,…read moreand I was a bit nervous about how it'd come out, but I absolutely loved it, as did she! The haircut itself was only $14! I found that to be perfect because a lot of other places started at 30. I will definitely go back here in the future and totally recommend it!

DO NOT GO HERE. I asked for a trim and curtain bangs. And she went straight in to dry cutting it,…read moreDidn't section it, She asked if I wanted layers but turned out that "trim" i thought she was giving me was her already taking it upon herself to thin out my already thin hair and cut the layers I had been trying to grow out !!! She then goes for the straightener (I have wavy hair so it'll obviously get longer if you do that) and tries to straighten my bangs before cutting them, I stop her and ask if she'll put heat protection on at least cause I have dyed and damaged hair. She tells me no it's fine and puts the heat straight on my hair. My hair is now at my shoulders and I have straight cut bangs somehow. I had to go somewhere else to re do it. This lady tells me there are so many uneven cuts she doesn't even know where to start and that there is NO FIXING MY HAIR. so thank you.

Ashley is my stylist, I've been coming to see her for about a year and she is FANTASTIC! I love…read moreher cuts, she knows exactly what to do with my hair, and she's done many different styles and lengths on me. I dyed my hair impulsively at home earlier this year and it turned out horribly and Ashley has just worked magic to fix it. It's a journey but I've loved every stage. I'm always so impressed with what she does. It's not easy to find someone who understands color the way she does. She came recommended to me by two of my friends and I've been impressed with her skill set long before I started seeing her!

Ashley did such a wonderful job on my daughter's hair! Before she went in it was dull and had so…read moremany split ends! Ashley made her hair look so healthy again! Would absolutely recommend!

Lee is awesome!! She knows her stuff and will give great advice. My mom and brother also use her…read moreservices.

I have only had good experiences. Violet has cut my family's hair for at least 8 years - maybe…read morelonger. :) Violet has cut, styled and colored my hair - I always feel better after my is cut... Looks good afterwards!! :) I always get in without a long wait. Plus, I always get a hello and smile when I walk in.

I highly recommend this salon. The owner and staff are not only talented, but has a heart for the…read morecommunity.

I'd give more stars if I couI just moved to this area from ca and have been looking for a new…read morehairstylist who can understand my hair and what I like to do with it. After a salon I made an appointment 2 months ago cancelled on me, Someone recommended on a local FB group and just decided to send a message. Quick response, understanding, friendly and thorough. I am very happy how my hair turned out and def keep going back for more. 100% recommend