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    8 months ago

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    2 months ago

    Love this salon centric . Suzie was so helpful and efficient and kind . Would drive far to go to this location just for her ! Thank you !

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    8 months ago

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    9 years ago

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    6 years ago

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    Planet Beauty - Bare Essentials Makeup Artist making our customers feel beautiful!

    Planet Beauty

    4.6(56 reviews)
    1.6 mi
    •$$

    I walked in thinking i knew exactly what I wanted; some Olaplex products to replace the ones I was…read moreout of. I was fortunate enough to wind up with the manager helping me-Ashley. I told her I had been working out for the past three months and wearing my hair in a high pony and the frizz was becoming unbearable. Ashley suggested pairing Olaplex 3 with Olaplex 0 ( which I had never used) And a different intense repair conditioner based on my hair. She also gave me a few samples to try to see if I liked them and educated me on lip Oil conditioners. I purchased one and I'm thrilled with it! I have to say it was a way better customer service experience than Sephora!

    Horrific, abusive customer service at Planet Beauty Dana Point around 3:15 p.m. today. The store…read morewas completely dead with three staff members on the floor, yet the displays (Londontown and Buxom) were an absolute mess. When I asked for help finding my usual lip gloss shade ("Dolly"), an employee condescendingly snapped at me that "customers mess everything up" instead of actually helping me.It got dangerous after I checked out. As I walked to my car, one of the employees literally stalked me out of the building and stood there watching me. I went back inside to set a boundary and said, "Look, don't be following me. If you have something to say, then say it." Instead of apologizing, the employees ganged up on me, and the original rude girl started mockingly waving her fingers at me to dismiss me.This isn't just poor service; it's coordinated bullying and a serious customer safety issue. This entire shift needs to be coached by HR and management needs to pull the security footage immediately. Avoid this place at all costs.

    Photos
    Planet Beauty - Smashbox photo shoot event December 2015.

    Smashbox photo shoot event December 2015.

    Planet Beauty - Planet Beauty Staff working the Smashbox photo event.

    Planet Beauty Staff working the Smashbox photo event.

    Planet Beauty - Planet Beauty Dana Point receiving Business of the Month from the City Mayor.

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    Planet Beauty Dana Point receiving Business of the Month from the City Mayor.

    Salon Centric - cosmetics - Updated October 2026

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