Was hoping to spend some time with my sisters getting pampered with pedicures but not today. As we…read moregot into our chairs I was not greeted or asked which pedicure I wanted. I was planning on splurging and getting the most expensive pedicure but turns out i got the cheapest and quickest. I timed it started at 1:58- 2:11 start to finish. Hardly got a massage or pumice stone scrub. After she finished she just left never to be seen till we paid. I sat there for about 20 min while my sisters were still getting their massages. Have to say I was a bit jealous. My nail tech ended up getting a not so good tip she should work on her customer service! Terrible! Never will be back

I would not personally recommend this business. My sister and I came in last week for two pedicures…read moreand had the most peculiar experience. It did appear that they were understaffed, as we needed to do our appointments one after another, instead both at the same time, which worked out okay, but was unanticipated considering that we did specify that we had two people. My sister went first, and Kevin took care of her. He would not speak to us and was watching Roblox with his headphones on the whole time. When exfoliating her feet, he went too hard and her toe started bleeding (see pic). The painting part itself looks good, but it was smudged and she called him back over to touch it up. As per mine, I had a woman do mine around 30 minutes into the appointment when she was done with her client. I was excited because I had been watching her with her previous customer and she seemed so amicable. When she came over, I asked her if she was going to do the full exfoliation, cuticle cutting etc (because I had an ingrown toenail that was hurting me) and she started yelling at me that what I was asking her to do would be illegal and she was not permitted to do. Obviously, there was some miscommunication, but I did not appreciate being yelled at. Once she understood what I was asking, she settled down, and I tried to make conversation but she wouldn't talk to me which was overall awkward. I do like how mine turned out, but I did not enjoy how either of us were treated. We did get out in an hour which worked out, but overall, the customer service and communication aspects were incredibly lacking. We chose to go here because they were open on Sundays, but if you're looking in the area for a nail salon on another day, I feel that there are a variety of alternatives that are better. My sister's toe is starting to scab now, but we were concerned about it getting infected and we did need to use a bandaid afterwards. The one thing I will give them is that I changed my mind from a manicure to a pedicure when I came in and they did not care about it that.

So I decided last minute to get my nails done for a wedding today Friday. Was able to book through…read moretheir website the night before which I loved. Was greeted promptly when I walked in for my 10am appointment. My nail tech was Kat and she did a wonderful job not only with my nails but making sure I got the right service for my needs. Made me feel very comfortable. They advertise no fumes that normal nail salons had and it truly delivers.

great vibe, good mani, always very helpful and nice. It's great to be able to visit a fume free…read moresalon!

This place is clean and has good service. Had just a pedicure done. Priced like everyone else for a…read morepedicure.

I went for a Pedicure Nice atmosphere, I actually found the color I love, wait time was excellent…read moreand the greeting very warm and friendly. The technician was very focused and did an excellent job. That was my 2nd visit. The first was in November and I had the exact same experience the first time. This will be my go to place.

I went to see Sonya after getting a facial from her at The Shvitz. While the three women took a…read morecouple minutes to acknowledge me (two were training the new girl) and the chairs in the waiting area were lightly stained, Sonya was lovely. Upstairs, in the spa area, things were much quieter and cleaner than in the downstairs salon portion. I would definitely recommend Sonya for any facial or waxing needs you might have.

Hannah is amazing, she listens to what you want and understands that you know how your hair works…read moreand what works best for it. She takes her time to be sure you are 100% satisfied with your hair before you leave the salon. I wear my hair short and am always concerned if a person can cut it correctly. I have no worries with Hannah, she has given me the best haircuts I have had in years.

I highly recommend Sugarcoat as I've been a loyal customer for several years. I've been to many…read moreother salons in the past and I have never had the same exceptional service, quality, and ambience that keeps me coming back. They have consistently taken any vision I had for my nails and brought it to life. They offer various services and my favorite offering right now is builder gel. Whether acrylics or builder gel, I have not experienced any lifting or unexpected breaks given the attention to sanitation and quality they demonstrate visit after visit. The nail art is amazing; no matter your vision they will execute. Best staff to spend time with and a beautiful ambience to make you feel right at home. I highly recommend!!!

Warning to Potential Clients of Sugarcoat Nail Loft…read more I am sharing my deeply disappointing experience with Sugarcoat Nail Loft, specifically with nail technician Anya and salon manager Maggie, in hopes that others can avoid the same mistreatment. After being a loyal client for nearly two years, my recent encounter was appalling. On December 26, 2024, Anya canceled my fill-in appointment due to illness, which I understood. However, her dismissive and hostile response when I tried to reschedule was unprofessional and rude. When I reached out about my nails lifting and needing urgent attention, Anya's reply was focused on her personal situation rather than my needs. After escalating the issue to the owner, I was contacted by someone named Maggie, who they claimed was the salon manager yet for the 1 1/2 years I was there never had I heard of said manager nor a manager existing at all. Conveniently enough magically, there was a manager to handle my complaint when I contacted the Abby. Maggie messaged me who not only refused to offer a solution but also told me I was no longer a "fit" for the salon. This unprofessional dismissal ended my long-standing relationship with them, and I was left without the services I had already paid for. What was worse, there is a toxic, "mean girl" atmosphere at this salon. The staff is fake to your face and talks behind your back. They make the client out to be in the wrong falsely implied that I had made unreasonable demands in the past, which is not the case. I have text messages to proof my assertion, Instead of taking responsibility for the subpar service, Anya deflected and failed to offer a constructive solution. They stick together, no matter who is in the wrong. If a client voices a legitimate concern, the staff shuts them down, and as soon as any complaint arises, they retaliate by refusing service. This entire ordeal caused significant emotional distress and financial loss, as I had to seek another salon for repairs at extra cost and inconvenience. I was never offered a chance to resolve the issue, nor was I compensated for my losses. If you're considering this salon, be cautious. The lack of professionalism, the toxic environment, and how they treat their clients is unacceptable. Based on my experience, I would not recommend Sugarcoat Nail Loft.

I get my shellac done by either Jessie or Ha. Both do a great job! My nails last 3 weeks easily!read more

I will be going to Jessie until she retires. My nails look flawless every single time. The best…read morepart.... they NEVER chip before my next appt. I also love chit chatting with her. Jessie Stan till I die!

We had a bridal nail appointment fall through last minute at another salon, and this place…read moreabsolutely came to the rescue. They got our group in on short notice, were so kind and accommodating, and made us feel completely taken care of. The staff was professional, welcoming, and genuinely seemed to care about making our day special. Our nails turned out beautiful, and the whole experience was relaxing and fun--exactly what we needed before the wedding. Cannot thank them enough!

I had Ha-Trang and she was wonderful. First time at Joy spa and had a pedicure done. Very kind ,…read moresweet, professional. Did a wonderful job. Very clean and sanitary. Thank you! Will be returning

There are a lot of techs at this nail salon, and not all of them know what they're doing. I even…read morehad a worker tell me not to come back for a certain tech. You need an appointment to be seen basically. Walk ups take last priority and can have to wait extended amounts of time

Booked a beloved $55 pedicure and got a 15 min pedicure!…read more Horrible... my feet still have calluses and the woman was more interested in her phone than the pedicure!

Got a pedicure and dip nails! Linda did an amazing job! She…read morewas very kind patient! Looked my dip idea and helped me pick out the matching colors and suggested what would look good! If you do plan to visit ask for Linda

I called around to a few different spots looking for a last minute appointment for a full set of…read morebuilder gel with tips. They told me to come in right away so I got there within 15 minutes of the phone call. I got sat right away and they started my nails when i noticed it wasn't the same process of builder gel i've received before so i asked to make sure we were still doing builder gel in which the nail tech said no this is gel-x. I reiterated i was looking for builder gel because im a hairstylist and that's the only thing that lasts for me. she told me she didn't have time so I just said whatever and let her do the gel-x because it was right before christmas. When she asked me what color i showed her a picture of what i wanted which was red nails with gold dots around each nail and asked if she had time for that in which she said she did. The service was very rushed through and messy. when she was putting the tips on all the glue or whatever substance was on the nail pushed out and cured under my nails so i have big chunks stuck to my skin. I also work in the service industry and understand that christmas time can be very busy and hectic so i was giving her some grace on that, however if they didn't have the time for what i originally wanted i wish they would've just told me no on the phone. I'm writing this review because now it's not even a week later and one of my nails very gracefully popped off. I got my nails done on December 22nd and it's only December 28th and i'm already missing a nail and another is already lifting. I'm very disappointed that i spent $75 to 1, not have my nails last even a week, and 2, not even get the type of nails i was looking for. I will not be returning to this nail salon.

Love that it's an all Albanian mail salon…read more Woman are so polite and respectful My service tech was Kayla and I had a mani and pedi done and she was amazing. I will be back and will use her again . The laying down during foot massage sold me and I never felt so calm and relaxed at a nail salon in all my years. Def recommend this place 100%%%%%

Great pedicure by Vicki. Lots of colors to choose from and upgrade options available. I always do…read morethe basic pedicure and am happy ($35). The people that get the deluxe get super pampered. Chairs are a worn down, but it looks like they are working on reupholstering them.