I have been a client of Rochester Laser Center since 2023, but my most recent experience on March…read more4, 2026 was extremely disappointing. I scheduled and confirmed a Botox appointment for 5:00 PM. I have also made it clear to the staff during past visits--including as recently as November 2025--that I specifically prefer Botox because other injectable products do not work well for me and have caused adverse reactions in the past. At this appointment, I was not informed that a different product would be used. The injector proceeded with the treatment, and only after the injections were completed did I learn--when reviewing the receipt emailed to me while still at the center--that I had been charged $728 for Letybo, not Botox. I was never asked for consent to use Letybo, did not sign any treatment or product authorization forms, and did not sign a credit card receipt for the service. When I questioned the receptionist, I was told that Letybo was "the same thing," which is misleading. Botox and Letybo are different products with different formulations and dosing. After the treatment, I experienced facial pain and migraine symptoms that I have never experienced with Botox. Because of the lack of transparency and informed consent, I canceled my membership the same day and will not be returning. My concern is simple: I did not receive the service I scheduled or agreed to, and the product used was substituted without my knowledge or approval. I hope the business improves its communication and consent practices so this does not happen to other clients.

Rochester Laser Center is by far the best medical aesthetic facility in the Metro Detroit area…read more From booking an appointment to paying for your services - everything is professional and efficient. The online booking system is super convenient too. Right when you walk in, you are greeted by their friendly staff who checks you in. I received a treatment from Steve, he was very informative and efficient. The clinic overall has extremely fair prices, and is very clean/modern. Highly recommend!

Everyone is so kind and makes you feel comfortable being there. The space is very clean. My…read moretreatments have been very effective, so glad to have been referred here!

Wow is all I can say about the ladies in this Milan office!! Kim, Tracy, and Liz are so caring and…read moredeeply understanding of the concerns and troubles that comes with starting Laser hair removal!! Any question or concern I had was answered with such personal care I cannot recommend them enough!! If you're local to this particular Milan, don't hesitate!! I'm truly so happy I made the leap and came here!

Love this place! I've been coming to skintuition for a few years and have always had great service!…read moreI get facials and now my eyebrows done here. I see Rachelle, and she's the sweetest and does a great job! It's always clean and all the staff is super friendly. The atmosphere is super relaxing. They also run different specials every month!

I've been seeing Hope for all of my waxes, facials, and spray tans over the last two years -- and…read moreshe is AMAZING! She's incredibly knowledgeable and makes every appointment a breeze. The entire Skintuition staff is warm and welcoming -- they are the best.

5 stars for service and results! Prior to going to Diana (LHR), I had laser hair removal at my…read moredermatologist office. It was a waste of time and money. With Diana's expertise, the hair on my upper lip and chin vanished. She used a combination of laser and electrolysis to target both the light and dark hair. I owe her a debt of gratitude for getting the job done in an efficient and effective manner in a very pleasant environment.

The hair is gone! I no longer have to shave the coarse hairs above and around my upper lip and…read morechin. I had a combination of light and dark hairs. In just a few appointments, Diana took care of them all. She's knowledgeable and quick, and flexible with making appointments.

I came in for a complementary facial for my birthday & 30 minutes into my appointment, I had to ask…read morefor it because they were trying to sell other services... then.the doctor asked me if I really wanted to get the facial since I was getting over a sunburn, which why wouldn't I if that's what I was there for and if I was too sunburnt for a facial, why would you recommend me getting microneedling that day?? That was money in their pocket vs the free facial, that was why.

My intent was clearly stated in my update…read more This is not a "friends and family situation" I was a paying customer. I have the dates, receipts, voicemails, social media and email correspondences of my communication to your providers and office. I did not stop contacting your office, your office refused to respond to any communication from me after an initial call back with the provider and office manager. This is also evident on this website by the lack of response to my initial review and lack of timely response to my second update. This timeline is documented. As previously mentioned the provider stated my BURNS were normal (even when my initial provider at your office stated otherwise) and everything would subside even after I expressed my deep concern. She conveniently called it "possible bruising" in the voicemail. As I stated in my initial review my session with a different provider at your office was completely unremarkable, therefore I know firsthand these burns should not have occurred. There is no consensus on the gold standard treatment for skin dyschromia after severe burns have occurred. Dyschromia after burns remain a therapeutic challenge. This is not an easy fix as you have suggested. Dismissing or downplaying a patient's experience such as this one is purely shameful.

It…read more "Stay Away from LHR (Laser Hair Removal Skin and Vein Center) in Rochester, Michigan" DScarlett Posted 15 Aug 2012 spent $450 in 817 North Main street while researching permanent make up, I called LHR (Laser Hair Removal Skin and Vein Center) and spoke to Kristie Malanoski regarding a procedure that I was interested in. Advising Kristie that I was interested to learn more about Diana Callas' experience with permanent make-up and specifically the feathered stroke used for brows. Kristie advised me that Diana had 30 years in the business and was the creator of the 'feathered technique'. I spoke in detail, explaining that I didn't want an artist that would apply two hard lines on my face for brows therefore, the experience to the technique was vital to me. I inquired about the pictures on the internet, asking if that was all of Diana's work. Kristie, with great conviction stated it was and when asking if she could also provide me with pictures if I came in, she stated that she was certain that Diana was working on a book of her work and could show me. At the time of the appointment, Diana was in her treatment room. There was no one in the reception area to greet pts. She came in and out of the wait area- apologizing and stated she would be right with me. Two hours later, I was able to get in to see her. I waited only due to the fact that I felt that I found someone that would provide me with the permanent make up that I was looking for. During my appointment, Diana was also preoccupied with her service worker. Still not completely nervous- as she ran in and out of the room, I drilled her with questions regarding the feather technique. Showing her pictures that I had, so that she knew what I was looking for. I repeated to her- I do NOT want two hard lines on my face instead, the feathered technique. Diana went as far as to tell me a story about someone that recently came into her facility, requesting that she fill in her brow, removing the feathered look. I asked her for pictures and she showed one picture on her camera, stating that she needed to get a new camera because hers was not working properly. She assured me that she was 'good' at this and I would be extremely happy. I repeated no less than a dozen times, I do not want to hard lines. She laughed- telling me she understands completely. During our appointment- I was talking to her about the poster she had up in her treatment room of the perm-makeup, it was a copy of the example pictures she has on her site. I praised her on her work, stating that the website pictures / poster she displayed in her treatment room looked to be great work. She advised me, laughingly again- 'Oh those aren't my pictures, they are my friends that does this in California'. Our appointment time was a bit chaotic. Diana ran in and our of the room, speaking to a roofer, telling me that it's important that she gets a bad quote for her insurance company. At the end of the procedure, after both brows were applied- she looked at me and stated, 'I should have stopped on your left side but, it's ok- I will fix it at your next appointment'. She said, 'don't worry it will be fine, I don't like them because I am a perfectionist but, you tell people that your brows are a work in process'. When I looked in the mirror, I was mortified to see two hard lines. I asked her about that and she stated, 'don't worry- you are just red and when it heals, they will be what you want. One week later- the brows look the same. I phoned Diana, left a message on her voice mail stating that I was not happy. I received a call back- stating that 'it would be fine'. I have consequently, left two messages to advise her that it is not fine, the work is not what I asked for and wanted to know how she was going to rectify this. Not hearing back- I sent an email advising that I wanted a refund to some capacity as I would not be returning for a follow up treatment and the work was 100% not as she stated it would be. To date, I have not heard back from Diana or, anyone from her clinic. I was charged $450 for the procedure and am paying three times this amount to have them removed, via laser treatments with a reputable health provider. Diana Callas / business also known as LHR - Laser Hair Removal Skin and Vein Center

It was so easy to get an appointment, the exam was very thorough and Dr Clark was outstanding…read more Unfortunately, a couple areas of skin cancer was found. The surgery was done right in the office. All questions were answered, the procedure was long but the outcome was cancer free. Healing continues but since one was on my face, I am so happy with the very small amount of scarring. I found everyone to be competent but friendly to put you at ease.

Made an appointment on line that showed acceptance of Cofinity insurance. The appointment went well…read moreexcept I received a bill to self pay even though my insurance would pay for it if they submitted it to them. They refuse to accept my insurance so we are at an impasse. I will be looking for another dermatologist that is more upfront with cost and insurance acceptance.

Went here for lip filler and Botox specials almost 2 years ago. I never left a review at the time,…read morebut now that I'm going to get filler and have to have everything dissolved and redone since it was so poorly placed and overfilled- Im more than a little annoyed and deciding to do so. The injector I went to ended up totally botching and unevenly placing my lip filler here. I reminded her multiple times at the consult that I didn't want the keyhole look because I saw she did that with some clients- she still gave me a keyhole (lol). Also, the top lip was bigger than the bottom and wayyy too much filler was placed on one side, so it was bigger than the other side and lumpy. She said this is how her clients "naturally swell" because of the technique she uses, and to give it a few weeks. After a few weeks, you can see in the picture that the upper left side on my lip was obviously still bigger than the right side. I went back to have it fixed and she ended up having to put more filler in the other side of my lip to even it out (yes I paid for another syringe to do this). When I mentioned how the top lip was still bigger than the bottom lip, she said that we would wait to put more in the bottom lip because she thought the top lip would even out to be proportionate as the swelling subsided (I still had half a syringe left). After a couple more weeks, I called to confirm that I wanted to come in and use the last half of my syringe that I had remaining to fill out the bottom lip to make it even since it was in fact NOT proportionate. The front desk told me that I had no remaining filler left. I reached out to the injector directly about this since she said I could come back, and she ignored me (lol). I don't mind that she messed up, we're all human and that's going to happen. I just didn't care for how instead of owning up to it, she kept gaslighting me saying it wasn't messed up and that it "looked good" and then acted like I was an inconvenience for coming in to get it fixed. Never once did I act rude or upset, and I tipped every time I went for injections and to get it fixed. (This is the first medspa that has also ever asked me to tip for Injectables). Overall, vibes were not good here and I would avoid if you're expecting professional & reliable treatment

Had the best experience ever getting my brows laminated by Lana!! She was so AMAZING I still cannot…read morebelieve how she transformed my eyebrows and brought them to life. Every part of my experience from beginning to end was exceptional and I will definitely be back. THANK YOU LANA!!

From the moment you step foot, you feel cared for and attended with top notch service. Emma for…read moreskin care and Maggie for a Botox. Amazing girls!

Okay so i waited a few days before getting on here. I actually got such a fast reply when i was…read morelooking to schedule a facial which is a plus. Because when you feel like "My skin needs this" and then you have a long wait or no openings makes you put off treating your skin right. (or maybe its just me). Okay back to the scheduling of this appointment with Aesthetic Theory Detroit (ATD). I click on the tab to request appointment on yelp and I love that right away i was taken to a quick few questions what my concerns were along with a few other questions. Because when deciding on a facial it can be a bit overwhelming if you don't know what would work. I was happy that it didn't take long before i got a reply back with suggestion what facial would work based on my concerns. I got schedule for a few days later and I was on my way to having a Dermal infusion. Day of my appointment everything was smooth from the minute I walked in, I answered a few questions and then I was taken to a room where my facial started right away. It didn't take long maybe 45min total if you count the time it took me to fill out the information on the ipad, now let me tell you BEAUTY IS PAIN and this might not be for everyone but the end results is so worth. And of course consistency with your skin care regimen is a must, I saw the difference in my skin with just 1 appointment. It also helps that they take before and after pictures so you can see the progress but honestly I saw it after 1 visit. I did schedule for another one in about a month because its a PRICEY but 1's a month you can make it work because your skin will thank you. I loved how i didnt feel pressure to buy anything or like I was being given a sales pitch during my facial. 2 days after the facial I did get a few little breakout but I was told that would happen because of the treatment from the Dermal inusion. But Heather did a fabulous job and i'm looking forward to getting my skin right and the next appointment I have. If you want to try out other services they have check the website out :) you wont regret the facial

Amazing staff. Diana and her team are thoroughly dedicated to their clients and their skin care…read moregoals. Diana is very skilled at knowing what it will take to keep your skin looking its' best.

Diana has got to be the best injector in Michigan.... and definitely giving all other top…read moredocs/injectors a run for their money across the country. I would travel far too see her!