I have been a customer here for almost two years and have purchased a laser hair removal package…read more Unfortunately, my overall experience with this clinic's scheduling system has been extremely disappointing. Appointments are almost always booked one to two months in advance. If you need to reschedule because of an emergency, your menstrual cycle, or any unexpected situation, you often have to wait another month or even two months for the next available appointment. What finally made me decide to write this review was what happened today. I had already waited an entire month for my appointment and arranged my schedule around it. Just before my appointment, I was informed that it had been canceled because the nurse called out sick. I completely understand that people get sick, and I do not blame the nurse. I also want to recognize the manager. She was very kind, professional, and sincerely apologized. I know this situation was not her fault, and she handled it as well as she could. The real problem is the clinic's staffing and scheduling system. If one nurse is unavailable, there is no backup, and patients who have already waited for weeks are simply pushed to the next available appointment--which, in my case, is not until September. That is simply not acceptable for paying customers. For a clinic that has so many clients and sells expensive treatment packages, I would expect enough staff to avoid canceling appointments with such long delays. My time is valuable too, and I should not have to wait another month because the clinic doesn't have adequate coverage. Over the past two years, I have also noticed frequent staff turnover between different locations, and the quality of treatments has not always been consistent. On more than one occasion, steps during my laser treatment appeared to be rushed or inconsistent, which has affected my confidence in the service. If you are considering purchasing a package here, please think carefully. The price may seem attractive, but if reliable appointments, consistent care, and respect for your time are important to you, this may not be the best choice. I sincerely hope management takes this feedback seriously. Patients invest a significant amount of money and time in these treatments. We deserve reliable scheduling, adequate staffing, and consistent care--not last-minute cancellations followed by another one- or two-month wait.

Michelle and Nurse Amanda at LaserAway are absolutely amazing. From the moment I walked in, they…read moremade me feel at home and like family. They are so sweet, kind, knowledgeable, and genuinely helpful throughout the entire experience. As a nurse myself--and someone who specializes in aesthetics--I'm very selective and apprehensive about where I choose to get treatments. Trust is everything to me, and I fully trust Michelle and Nurse Amanda with my care. Their professionalism, expertise, and warm approach make all the difference. I give my highest recommendation to this LaserAway location and will absolutely keep coming back.

I've been going to Mac Strip for about two years now. I always feel so refreshed and Melissa makes…read morethe whole experience smooth (if you know what I mean ). She is very personable and super quick. I appreciate that she gives me feedback on my skin and the growth as a returning client. I've been to many other places and they always miss a patch and a very painful experience too. Melissa puts pressure where needed to ease the pain and braces me at each strip. I appreciate her thorough communication and updates on her vacations. I can simply text her and she'll do her best to fit me in. Parking for me has never been an issue since there's dedicated retail parking. The back room is always clean and has a relaxing vibe with purple decor (my fav). Highly recommend this place and Melissa!

Melissa The best!! Everything was just PERFECT and as expected. The vibe is super cool too. She is…read morevery professional and explains everything.

I had such a wonderful experience! Jassi gave me an amazing facial--she was knowledgeable, gentle,…read moreand made me feel completely relaxed throughout the treatment. My skin felt refreshed, hydrated, and glowing afterward. I also purchased Skin by Dr. Simran Sethi skincare products, and I've been so impressed with them. The products are high quality, feel great on my skin, and I've really been loving the results. I highly recommend both the facial with Jassi and the skincare line. I'll definitely be coming back!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

I want to preface that I have had no experience or work done in the past and want to look natural…read moreand youthful without drastic changes. I've always been hesitant to go to a medspa because of what I've read and heard about how pushy some businesses can be with new clients. I also felt intimidated that I would be talked down to because I have only researched treatments and have had no prior experience. I'm really thankful to say that my experience at Skin Refine Medspa has been extremely positive. I felt seen, heard and understood. Most of all I felt safe! I've been going to Skin Refine since January of last year and I absolutely loved my experience so much, I've been returning since and recommending them to my friends! In fact, I just went in today and felt confident to schedule a new treatment for myself. Thank you to the Skin Refine staff for making me feel safe and secure in my own skin. I am grateful for the ability to ask questions without committing to anything until I'm ready. I feel beautiful and so happy with my results!

I've been going here for a year, and the staff has always been nice. I came here for acne scars…read moreI've had my whole life. Maryam has been incredible as my provider for fraxel laser, microneedling, and RHA redensity treatments. I've also received diamondglows here. It's a great refresher for your face. Maryam also provided tips on maximizing results and always takes your opinion in her recommendations. Altogether, my face has vastly improved. You can argue the treatments are pricy, but buying packages will get you a discount. I just think that's how the industry works so always get packages if you can. This place has a variety of treatment options, though they don't offer something like subcision, which is a more-involved procedure. But I'll just get that somewhere else and continue to come here for other treatments. Of course, they've recommended fillers and such for me. Rha redensity is like one. But they've been respectful that I prefer treatments like fraxel laser and such. There is a reason why they recommend filler though, because it does show faster results than others. The rha redensity provided the most improvement in a shorter time. They also have the skincare you need to purchase with ease. You're going to say those are expensive but they're not selling you products like La mer cream for $400. There is a parking lot, and there's always been space when I went, but the traffic getting there can be a bit much. All in all, I recommend doing at least one treatment here to see how you like it. You can also visit their instagram to see other's results. You might even see mine!

I have stubborn, short, straight, almost invisible lashes, and Tiana was able to make them look…read morelifted, curled, and defined with a Korean lash lift and tint! I've had them done before and I'm honestly so impressed with the retention and how much of a difference her lash service made on my lashes. Tiana was also super sweet, attentive, and made the whole experience really comfortable. Definitely recommend if you have straight lashes like mine

A great place to start your self care journey! The studio was very clean with a calming atmosphere…read moreand Tiana was amazing. I've never done a Korean lash lift before but she explained each step and answered any questions I had which really helped with first time nerves. She was very gentle and attentive as well, making sure to check in throughout the process. If you want to feel like your money is being well spent, go to Sugar & Blade- you'll not only feel better but you'll look better too!

Ive been coming here to get my brows done for the past 10 years . The quality of service is always…read moreconsistant and great customer service, I dont ever see myself going elsewhere for as long as they are open. Very friendly and sanitary environment.

Been coming him for as long as I've been getting my brows done. This place is amazing!read more

Love, love, love this place! All the techs are awesome at their job and gentle. All my friends ask…read moreme "does it hurt?" I always say "'no never, but when I used to go to my old shop yes! " Keep up the great work ladies.

Shoutout to Pai. She's professional, attentive, and makes the process comfortable. Thank you!!!…read more You can't ask for anything more. The place is clean, the appointments are always quick and the booking process is really simple.

This was my first ever Botox appointment. Darlene was amazing. Very knowledgeable & friendly. I…read morewill definitely be back.

I've been coming to Orangetwist for a few months now for laser hair removal. This was my first…read moreexperience with laser, and the procedure is pretty straightforward. They do a good job answering any questions I have and the ladies at the front are always greeting me with a smile! I love that they offer you complimentary beverage when checking in, the lobby area is cute and clean too. The LHR procedure itself is relatively painless and quick. I saw great results almost immediately after. -1 star because I think communication around medication/antibiotics use beforehand could be improved. My first time visit here they weren't able to treat me because I was on an antibiotic, a quick call or questionnaire beforehand could have saved me the trip there. Overall, it's been a positive experience and I'm definitely returning since I bought a package during a promotion they had.

I first came here in January for lip filler with Michelle, and she was fantastic. She took the time…read moreto understand the look I wanted and enhanced my lips in a way that suited my facial features while still looking natural. I was so happy with my results that I booked another appointment about six months later on June 6th. My second visit was every bit as positive as the first. Everyone was welcoming, knowledgeable, and made the entire process comfortable and stress-free. I left feeling confident, and I couldn't be happier with my results. I highly recommend this office to anyone looking for natural, beautiful enhancements and exceptional care.

First time here! I'm from San Jose. It took me a few weeks since I've also been against and…read moreskeptical about Botox in general. Here I am at True You Medical Aesthetic in San Jose, CA. I've wanted to do my lips for a while now just because I'm not happy with mine. They aren't thin, I do somewhat have a Cupid's bow but I want it to look more plump but not screaming "look at me". Rosalie had walked me through what to expect when I had originally reached out via email and text. Today I got to see everyone in person and it's great. Yasmin was the one who had room and numb me. Went over pre and post instructions. Showed her my inspo, she took some pics of my lips before and after. Nurse Michelle was my lip injector and she is as thorough as can be. Says if I want more and not satisfied with the results, come back to see her. I was so so scared. I work in Peds and give vaccines every day. She broke it down in a few syringes and was very gentle. I felt relaxed and had so many questions. I was a bleeder of course. lol. She checked in with me through the whole procedure. End results are what I cant wait to see. No matter how close I want to get my lips to be, it won't be perfect. I really love love love them so shout out to Nurse Michelle. I love her lips too. So naturally shaped. I can't get over how natural they look. It was definitely huge and swollen right after, few hours later it slowly came to form. I'm so in love already, now it's just post care and maintenance. Thank you Nurse Michelle!!! Thank you to all the staff.

Made an appointment here and was really happy with my experience! The area was clean and I felt at…read moreease during my session, pain was minimal. I would definitely go back.

Kristen is awesome! She is so sweet and really takes her time. For me, I am new so she explained…read morethat she likes to take her time to know me and my comfort level. The studio is also very cute and has good vibes all around. I would recommend anyone who is looking to find a great waxer but also a good person they can trust. I definitely will be back and I am so happy that I found my new waxer. Thank you Kristen for the good talks and laughs! See you next month!