Susan, hands-down is genuinely a hair doctor. Prior to my appointment with Susan, my hair was completely damaged and I mean dry, spilt ends, just overall lifeless. Susan suggested I get the Brazilian Blowout. Not only did Susan make the overall process enjoyable, I love how she was extremely attentive, provided step by step details and gave amazing advice/suggestions on hair care. She saved my hair. Susan is amazing and Creative Concepts has gained a lifetime customer. Unfortunately I didnt take a before picture. But as you can see in the after picture (I had the Brazilian Blowout, hair color and hair trim), my hair was completely restored and healthy once again. Thank you again Susan! read more

Creative Concepts Salon - Hair Salons Near Me - Milpitas, California

I was texting with Susan and she let me know she had availability at night at 715. (I was there for 5 hours total). I went in and there was another client she was working on, along with boxes everywhere. She let me know she had just moved in that day. It was a long while before she even began with me, finally placed the smallest amount of solution of the Brazilian blowout as a ring at the top of my head all at once, and left me for a good 45 mins to look for the comb. The solution completely dried (still only at the top) and I worried the treatment wouldn't work and was reassured that it still got in my hair after she proceeded to brush it in after find a full brush since couldn't find the comb. I'm really disappointed with the treatment, and the amount of times I was left hanging while she spoke to others, or looked for things. And honestly I would've been ok if at least the treatment felt like it worked. Its still frizzy and unmanageable and I've done brazilian multiple times and this was nothing like my other treatments. I tried messaging a few times after washing my hair and after returning from my travels to ask if she'd be willing to work something out with me- and all she could offer is for me to come back and pay half the amount which I can't justify going back. You get what you pay for. I'm sad that I had a terrible experience here, if you're a mom with little time on your hands, find a place that will honor your time better. read more

I finally found my new hairdresser Susan, is amazing. I have thick long hair that can be hard to cut. I told her exactly how much to cut and she totally listened. I have gone to many places and they always cut way too short. She knew what my hair needed and did a treatment. She really cares about her clients and treats them like family. We connected in so many ways I was meant to find her today. The salon is upstairs but the steps are more wide so easy to climb. Don't get confused and go into the threading place, they do not do hair there. read more

Creative Concepts Salon - Haircut - Hair Salons Near Me - Milpitas, California

I was in need of a hot oil treatment. I came across Creative Concepts during my errands in downtown Milpitas. The salon was closed Mondays, but Susan openly made time for me. The entrance to the salon is next door to the threading salon. It's located upstairs. As you enter, it's a quaint salon but roomy enough for 4 stylist stations, 2 hair wash stations and a seating area. Service with a smile as Susan took care of my me and recommended a couple shampoos for my fine hair. It's been a long time since I received great customer service. A perk she offers discounts on her products if you find the same ones online. Payments are made by cash, Paypal and Venmo. No credit cards. Check the salon out if you're shopping around the Great Mall. They are less than a mile away. read more

I loved this place! Susan did my hair and it turned out wonderful! The shop had a homey feel which made me feel relaxed, warm friendly environment. I was able to get a same day appointment, came in with hair that needed help, she did a scalp treatment which felt wonderful. Highly recommended I will be back Susan, thank you so much! I have been looking for a good spot! read more

I found my new stylist Susan on here. She offered me a better deal on the Brazilian blowout than my last stylist did. And she's honest & easy to talk to. She is experienced & she uses the original Brazilian blowout which is different from the express or regular one. It's more expensive, and it lasts longer. Some stylists will lie about using the original formula or they won't use as much formula on a clients hair as they need to on purpose. That's so clients will need to come back less than 3 months after it's done. If you follow instructions & don't wash your hair more than once or twice a week, it should last about 3 months. No hairdresser has ever told me that. Also, she is the only stylist who has ever given me complimentary deep conditioner & a Brazilian spray to use when I wash my hair at no extra charge. She told me that if you don't get that when you get this treatment, then your stylist isn't being honest with you, or that they aren't that knowledgeable about how to do this procedure right. She won't ever do anything to your hair if she thinks that it's not right for your hair. I saw her again after she asked me how my hair was doing. I told her it's still to wavy in a few areas in the front, so she redid those spots at no charge. She is passionate about what she does & she charges less for her services than most places do as she's not greedy. She's nice & honest. If she thinks that a certain treatment will damage your hair, she won't do it. This place is located in a small shopping center. I'll come back to see her again for certain! I'm certain that I found my new stylist. My prior ones are ok, but not with color. I'll keep them for times she's not available. read more

So I got the Brazilian blowout treatment done here a few weeks ago. I am so happy with the transformation. When I say transformation- I don't mean just the end result; I also mean the process itself. And the most important thing about the process was SUSAN. Now, she is not just a stylist, she is a hair doctor! She knows what's good for your hair, what's bad for you hair, what's right and wrong. Being able to feel confident in her, enough to even let her take her own decisions about what's best for my hair is something I don't think I will ever find anywhere else. My hair was the most unmanageable hair- long, super curly, super frizzy and dense. On top of it, I've mistreated my hair over the years exposing to heat, (blow dried and straightened my hair at least twice a week), neglected to apply masks or oils and even heat protector, had a cheap (bad) haircut from else where. So to top it, my hair was severely damaged. Susan followed the entire process of giving me the Brazilian treatment with a lot of patience and love and care. The rinsing stage, to blow drying and finally straightening. It took almost eternity because of the volume of my hair, but she worked relentlessly! She also gave my hair a good trim to undo all the shabbiness from the previously bad hair cut I walked in with. She even gave the after care instructions, recommendation on what hair products to use. She gave a bit of hair mask to take home with me (along with a shower cap!) which was to be applied on the hair 24 hours after the treatment. In the photo: 1. What my hair looked like when I entered the salon 2. What it looked like right after the treatment 3. After applying the hair mask 24 hours post-treatment and rinsing in warm water 4. After a few washes with recommended shampoo and conditioner. PS: I have completely stopped using my straightener/ styling tools. I let my hair air dry and it magically turns into shiny smooth waves. Its styled to be straight near the roots and wavy starting mid-shaft. read more

Creative Concepts Salon - Hair Salons Near Me - Milpitas, California

I have never been so mad. I went in for a simple trim of two inches and left with the shortest hair ever. I told them I had pictures and an important event coming up and that I only wanted a trim. I have curly hair and it was almost down to my waist when I went in to get the trim and some how the "stylist" cut my hair to my shoulders. I look like I stuck my fingers in a socket because my hair is so short and puffy. I will never go here again. read more

Creative Concepts Salon - Hair Salons Near Me - Milpitas, California

Here I am again. Came in for my Brazilian this time Susan. She is amazing just as good as her Mom Sara. I drive from Clovis, Ca 2.5 hrs just for a haircut and a brazillian blow out. I wont go or dare to try anyone else. I have had my shares of bad experiences in the past with salons. This is hands down the best place. read more

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UPDATE: You did give me a credit and i will post the picture of your business card with your initials on it if i can find it. I was not paid and this picture was not 5 months after it's was at most a couple weeks. I did no get paid I'm trying to warn people that SUSAN was working on too many people and left the bleach in my hair for way too long. When you were trying to blow dry it I'm sure you could tell how much she fried it. ALSO she never recommended babylights nor would i trust her to do them. Let me just state this review was not to promote Amy i can take her name out of this. the point was to say how upset this salon has made me. If Susan couldn't fix the issue she shouldn't have tried. All she did was fry my hair and you would be lying if you said she didn't. My hair was not that fried after i went to the salon in SF and i was WAYYYYYYYYY MORE HAPPY BEFORE I CAME HERE! read more

Creative Concepts Salon - After Susan "fixed" my hair. (Picture was taken at another salon where i paid $385 to actually fix it) - Hair Salons Near Me - Milpitas, California

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Susan is literally a magician. She took my hair from being dead and full of split ends and turned me into a blonde bombshell, and made me laugh the entire time. I always found getting my hair done to be an awkward experience full of small talk but this girl is literally a comedian and knows hair so well! She works after hours, just call her at her business cell 408-431-8583 She will teach you how to keep good care of your hair and make you look FABULOUS! 10 read more

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I've come this place for years. Family owned. Susan is great! Address changed to 56 S Able street, Milpitas.

I heard from a customer that this salon offers everything, but especially hair coloring & what not. I was just happened to be in this area & called in for a manicure & pedicure appointments. Luckily they had a slot for me. Everyone was really nice & my lady knew exactly what to do for me. Not a regular salon where they rush you out, my lady massaged my legs & my hands for at least 15 minutes each! She did a wonderful job & also offer me a drink when I first got in. The salon is clean, simple and upscale. I will definitely come back for more. I left the salon with my beautiful mani & pedi for my date this weekend. I'm sure he'll be happy to see my pretty girly nails! read more

Creative Concepts Salon - Pretty mani ;-) - Hair Salons Near Me - Milpitas, California

My husband got his Brazilian blowout done from Sara! Before the treatment his hair was very unmanageable, rough and wavy. But Sara made his life easy. She was great with laying out the details of the process and aftercare. She was super patient with his hair and did a great job with styling it. Would highly recommend her services. read more

I really enjoyed this salon. I was in a hurry with my hands looking a hot mess and decided to try out this place based on other reviews. I was not disappointed. Jennifer fixed my jacked up nails. She was talkative and an absolute charm. It was like having a girlfriend do your nails. The salon is clean and inviting. Lovely decor. AND they serve wine! What?! I'd say this was my best experience so far. Also, I like that my nails are natural looking. The acrylic isn't thick. This is a multi-ethnic salon. Love it! Will def return. read more

Creative Concepts Salon - Hair Salons Near Me - Milpitas, California

So it's been 4 years since I've been coming to this salon. My family actually comes here and they recommended me to do so. I started off with Sara she colored my hair for the first time. Absolutely loved it, so I continued to come here and now Susan is the one who does it. Those 2 girls are the best. They do Brazilian blowouts and let me tell you that it lasted me a long time (7 months.)Also prices are affordable and they work late nights. read more

Creative Concepts Salon - Hair Salons Near Me - Milpitas, California

I got my hair dyed here its totally worth it im pleased how my hair turned out. I'll definately come back for another round of dyeing with a new color. Here is my results before and after read more

Creative Concepts Salon - After results with 7Red color cool red - Hair Salons Near Me - Milpitas, California

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This salon is amazing their service is good. I get my hair done every 2 months and they satisfied me every time overall amazing salon

Don't judge a book by its cover. Especially when I'm here to get a new cover! :) I saw Creative Concepts on Groupon and looked up their reviews on Yelp. I was most impressed with Jennifer's work (not sure why all her pictures have been pulled). Since I wanted Jennifer specifically, I called to check if she accepted Groupons. (Stylists aren't always salon employees. Often, they just rent the chairs. It's a good idea to check if various discounts are honored before purchase.) While Jennifer did not accept Groupons, we worked something out. Disappointments: Jennifer was ready to get some blonde highlights started before asking me for inputs. I asked for purple because my hair could only handle red tones. She never showed me any color samples. She gave me red highlights. :P I knew my a-line was overgrown but I wasn't exactly a frumpy middle age woman. I thought of myself as a cool gal who had had her hair long/short, red/blonde/purple/blue, curly/straight. When I asked for a side-cut, Jennifer said, "That's too fancy for you". My feelings were hurt. :( Upsides: Jennifer was very patient with my cut. I had some ideas but I wasn't sure what would work for my face. We had a lot of back and forth. Jennifer was accommodating with tweaks as we went along. I ended up with an asymmetric a-line with a shaved underside. The finishes were very good. Hitting it out of the park on first visit is too much to ask for. Many of us are very critical and particular with our looks. I can definitely work with Jennifer. PS: When I walked into the salon, the staff resembled the UN summit. Their diversity should handle ALL hair types. They were all very friendly while I waited for my appointment. PPS: I had time to spare at the salon so I got some waxing done. Kathy was super nice. And she checked my underarm with a big o' magnifying glass. I liked how thorough she was. I would consider getting a facial from her (if facials aren't so painful). read more

Creative Concepts Salon - Not bad. Some negotiation was needed for this side-cut. :) - Hair Salons Near Me - Milpitas, California

I absolutely love this salon. If you're looking for a new stylist, I highly recommend contacting Susan and have her work her magic on your hair! Susan does amazing color on my hair and she is also quite creative with braiding. read more

Creative Concepts Salon - Hair Salons Near Me - Milpitas, California

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Solid 3.5 stars. Came here to get my nails done by Jennifer while my two friends got their hair cut. She was pretty good. read more

Susan did my haircut and full highlights. She explained the colors as this is my first time opting for hair coloring and gave me time to pick the color. She was very patient and didn't rush me into picking something which I'm not fully satisfied with.. Finally I'm very satisfied with the haircut and highlights. read more

Ok, so I had never been here before and I was a tad nervous. Up until now, I'd been driving 30 minutes away to get my hair done for the last 5 years. The place I normally went to has been leaving me unimpressed, and I was sick of the drive & high price tag, so I called and got an appointment with Susan. I hadn't had my hair touched in almost half a year and I wanted to go back to blonde after having my hair dyed red back at my "regular" place a while back. The red had faded to a dingy orange and my dirty blonde roots were several inches out. I was desperate to go back to something brighter and prettier for the summer, and I wanted my comfortable classic blonde back! I'm so lucky I found Susan. She REALLY understands color! It's not an easy feat to go from red to blonde! She managed to get the highlights and lowlights perfect while still preserving the integrity of my VERY fine hair. I have lots of breakage from having two babies in a row, and Susan knew it was a fragile situation. She handled it perfectly; like a talented chemist adding the right balance of colors to achieve the desired result. My hair hasn't looked this good in such a long time. read more

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I give zero stars to this place. If you want bad service and damaged hair, come to this place and see Sara Tahiry. She will really mess you up. I bought a groupon for a cut and partial highlights for $70. I was so excited how cheap it was going to be and Sara had an opening for 1:30. I arrived there exactly at 1:30. She was still with another client and asked me to wait a few minutes. That few minutes turned to 45 minutes! I was finally seated and she took a 15 minute break chatting with someone in the back. I was ready to walk out, and she was finally ready to work. She started on the highlights first. She was 1/3 done, another client came in, who bought a groupon for a deep condition and cut came in and decided to stop working on my highlights to work on the next girl. Really? She could have finished they highlights and stuck me in the dryer. My regular lady works on my highlights and does my roots, then keeps me under the dryer, but I think that would be too advanced for this stylist. Sara worked on my highlights, put me under the dryer, did my roots and then put me under the dryer again. Anyway, she washed my hair and instead of blow drying my hair...she stuck my under the dryer again!!! To make things worst, I saw a chunk of my hair on the seat of the dryer i spent most of my time under!!! I am sure she saw it. I saw it from across the room. She never mentioned it nor apologized for burning a chunk of my hair off. Those strands came off the top of my head so I have short strands sticking up now like a bird!! She gave me the most rapid hair cut I've ever gotten. It was striaght, with no style and UNEVEN. One side clearly did not match the other. She curled the ends so I didn't notice while i was in the salon, but I noticed the horrible job 2 days later after I shampood my hair. Sara said she gave me highlights where my gray would grow (ive had grays since i was 16. =(), but didn't even dye the gray. WTF! I basically went to the salon to cover my gray and she didn't cover them. Instead, she made my highlights lighter to appear more white than the golden blonde the rest of my highlights are, and said "this way, when the gray grows, no one will notice". What kind of logic is that? She wants me to look like Cruella Deville??? She didn't cover the roots where I have low lights as well. Seriously, if this is what I get for paying less, I would rather pay triple. What kind of quack job is this??? Sara, I don't now how you became a stylist/business owner, but this has been my worst experience at a salon in my life. I waited more than an hour to get started. This whole fiasco was 4.5 hours and a total waste of my time. You did an awful job and I will be telling everyone I know about this experience. My request was simple and straight forward and you still managed to screw it up. you should not be a stylist. It's time to retire. Upside: you make excellent green tea, the price is cheap. Downside: I look like a bird, my roots still need to be done, my hair cut was straight, now uneven, and I am traumatized for life. I will continue to fly to LA to get my hair done. read more

I've been going to Creative Concepts for a few months now & always leave satisfied. I don't come here for hair services b/c I have a fabulous stylist in Berkeley (at Moonshadow Salon) that I've been using for 11+ years. However, I go to Creative Concepts for my pink & white fills. The staff is super friendly and make you feel right at home. They also offer wine & champagne to every patron. Who wouldn't want that?! I came in on Saturday morning and they had a box of fresh donuts out - tempting but I stayed away. ;) I recommend Jennifer - she's very sweet, talkative, funny, and does an outstanding job! Other services offered: waxing, eyelash extensions, massage, and make-up. Don't be turned away by the 'hole in the wall' feel of this location b/c once you enter you'll forget all about it. The interior is contemporary & well kept. read more

I went to this salon after 1 year of not cutting my hair because of my past trauma with haircuts. But I realized it was time for a trim! Being a woman with slow-growing curly hair, I am sensitive to how long my hair is, and I specifically told the hairdresser, Sara, only to cut 1/2 inch. She kept suggesting to cut more (all hairdressers usually do this) but I resisted and ensured her that I only wanted 1/2 inch cut off. But then she goes and cuts an 1 1/2 inches off. Well....... Ladies, you can see why I'd be unhappy about this. So not only is my hair much shorter than I'd like it,* I've lost my trust again in hairstylists. Here goes another 2 years without cutting my hair again (cause that's probably how long it'll take my hair to grow back). Anyway, if you don't have the trauma that I have, then this is a nice place to get anything done. *Curly hair is different than short hair in the fact that it shrinks when it's curly. So cutting my straight hair 2 inches is like cutting my curly hair 3 1/2 inches. read more

I don't trust anyone with my Brazillian Blowout except Sara and Susan they are mother and daughter they work as a team to get you out faster and no one likes spending hours at the salon anyways I have been doing Brazilian Blowout for years I know good quality and you get it with them I tried so many different salons paid tremendous amount of money and was never satisfied until I found them If you have never had one or have had A bad Brazilian Blowout try them out because a lot of places use cheaper copycat solutions they use the Real Brazilian Blowout Products Omg I almost forgot Kathy the lady who did my eyebrows omg she is a perfectionist with her huge magnifying light she uses she is clean and very professional I made an appointment with her for microblading with her two weeks from now I will post pictures and let you know how it turns out read more

Love this place. I first went here when my hair was so damaged but Susan has made my hair better and healthier! They are so talented at what they do. It takes me a long time to trust my stylist but I trust Susan with my hair COMPLETELY. Not only is she honest but one of her main importance is to keep the integrity of your hair. PLEASE GO HERE!! read more

This review is for Jennifer. I loveeee my Brazillian Blowout! She is officially my go-to person for BB and will definitely continue to get my services done from her. Jennifer gives you the most bang for your buck. She will not rip you off. Because I have long, Indian hair, my service is usually more expensive, but worth it! She also specializes in other services, such as cut, lash extensions, and waxing, to name a few. Promise you will leave a happy gal. I'm going onto my fourth week with my BB and my hair still looks and feels amazing. Trust me, I am very picky when it comes to who can touch my hair. Understanding the delicacy and sensitivity of my hair, Jennifer was extra gentle and caring. I even got a very nice scalp massage, longer than other stylists I've been to. Can't wait for my next appointment in a few weeks. read more

My daughter and I both did highlight, cut and style with Susan. She did an amazing job. Both our hair were damaged from DIY hair styling and Susan was able to fix it.. Will go there again for sure. read more

Without realizing it, my stylist Sara is the same person who did my hair YEARS ago when I was still in high school! I knew it'd be a hit because I remembered loving my hair after seeing her. And so it remains. My hair is very different than it was back then but she still does a wonderful job. She answers all my questions truthfully and helps me achieve the best condition of my hair possible. I'm going to be going here for a long time. I get my hair deep conditioned and cut here + in a few weeks she'll be doing a Brazilian Blowout for me. I'll update my review after that as well! read more

If you want someone fresh with new ideas and the latest trends in hair colors and styles, ask for SUSAN. She is amazing! Susan has been doing my hair now for about a year, and frankly I can not see me going to anyone else. Every time I've asked for a new style, she always has great ideas. Any time I've wanted to try new colors or need a keratin treatment she always has time for me. I hope she sees this review because I need her to know SHE IS AMAZING read more

Very disappointed, owner, Sara, very dishonest and does not respect the contract with Groupon, she wanted me to return the Groupon and pay her directly but I refused so she charged me $80 extra for a Brazilian blowout because my hair is at my shoulder, she never mentioned that to me until she was washing my hair!!! My Brazilian Blount cost me in total $200, 8 Could do it elsewhere for less. Sent from my iPad read more

This review is for Sarah, the owner of this salon. She was recommended to me by a coworker of mine. She does amazing job w highlights! Im very picky when it comes to how I want my highlights to turn out, I like them looking very natural (blended highlights) yet noticeable. I've gone to Sarah twice and each time they come out great! Her approach to highlighting doesn't damage my hair :) Prices are very reasonable compared to most salons I've gone too. Salon itself is very modern and clean! read more

This is only for Brazilian waxing. it was a saturday and I just needed to get my waxing done, so i called this place and they were able to accommodate me in half an hour, that was really nice. The room was in the back of the salon, pretty standard with candles and music. The woman, can't remember her name now, was nice too, she can barely speak English, but she tries to explain what's going on anyway, she is friendly, and gave me a discount when I mentioned that I was a student. They uses two kinds of wax, which IMO is better than just one kind, because you know... The thing that really upsets me though, is that she double dips the sticks into the wax, also for the other hard wax, it was in a plastic thing and looks like she has been using that applicator for many times... yuks... oh well, i couldn't have walked out.... It was one of the less painful experience, and the results lasts the longest (I have tried at least 5 different places), but sorry, I am concerned with the hygiene here.... read more

WAXING: This salon is great. I get all my services done here. The aesthetician Kathy is awesome. Her prices are very reasonable and she takes great care of your skin. I get my waxing done here (eyebrows, lip, basically whole face, LOL) and she is perfect every time. I hear her facials are great but I haven't had the time to get one yet. She is always in a great mood and offers great customer service. I highly recommend Kathy for all your waxing needs. HAIR: Jennifer is the person to go to espcially if you think you have an untameable mane. She always offers suggestions and hears what you want and the end result is AMAZING!!! I have recieved cuts, highlights, and touch ups from this always friendly gal. She is always in a great mood which makes you feel comfortable as soon as you step in the salon. She makes you feel at home. Customer Service is important to me. (Especially when your hair dresser listens and gives you what you want not what they want.) I have had some horrible experiences in the past. However, Im glad I found this place. Jennifer works her magic and creativity on my long curly hair evertime. I get alot of compliments on my hair. Her prices are very reasonable too. I hear she does awesome nails too. I need to try that service as well. I highly reccomend this salon. Its very professional and prices are great and customer service is fabulous. read more

Jennifer is the best hair stylist i have ever met. She is very crafty, will go out of her way to make you feel satisfied about your look. She is very smart & knows exactly what you are looking for. 10 stars to Jennifer, a wonderful person! 5 stars to the Saloon as well Keep it up! read more

Sara did a great job and this is a very nice salon. Kathy Thuy made time for me while getting my hair done and did an amazing job on my eyebrows. My husband was very happy with the results. read more

I just have a fabulous haircut by Jennifer, and in my book, she is one of the finest. Just picture yourself walking into a salon stressed out from work, half asleep and looked like a caveman, and walking out looking like you are ready to pose for photo shoots for GQ magazine. It's not like I look as good as the guys on GQ, maybe if I were ten years younger, but that is how I feel each time Jennifer is done cutting my hair and I am comparing her to the hair stylists that I have visited from various major metropolitan cities in different part of the world. Jennifer greeted me warmly the moment I walked in, served me a warm cup of coffee (which I didn't think I need until I had it), washed my hair, and started chatting me up while she was mentally taking notes from the conversation about my lifestyles, likes and dislikes on things with the purpose of creating a style that would suit me best. And I have found that the more I open up to her in our chat the better my hair looks. You can tell if a person is passionate about her work and strive to do the best for you. Give her a try. Let her get to know you and see if sparks fly. I hope your hair cut experience by Jennifer will be as pleasurable as mine. read more

I haven't been on YELP for about 3-4 years now. But I had to for my girl Jennifer at Creative. I am leaving for Hawaii in 3 days and with such a short amount of notice, Jennifer was able to accommodate my request. She came to work on her day off to do my hair. I mean that's the ultimate, beyond, incredible customer service. I had a Brazilian blowout and she did an amazing job. She was thorough on every single strand. She made sure the job was done right. I am pretty picky with my hair and I never trust anyone. But I was quite impress with her skills. All in all, I will come to Jen for my Brazilian blowout from now on. And I recommend any ladies who are looking for a good BB to come to Jen. Trust me, she won't disappoint you. Oh 1 more thing... you can text her to make an appointment at (408) 887-3562. read more